F 0583
Keep residents' personal and medical records private and confidential.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure the resident has the right to secure
and confidential personal and medical records for 1 of 5 residents (Resident #17) reviewed for privacy.The
facility failed to protect resident information from unauthorized access when resident medical records were
left open, unsecured and visible to others.This failure could result in exposure to sensitive information that
could cause embarrassment or emotional distress to a resident.Findings included:Record review of
Resident #17's undated face sheet revealed she was a [AGE] year-old female with an initial admission date
of 10/06/2022 and most recent admission on [DATE]. Resident #17 has diagnoses of cerebral palsy, major
depressive disorder, mood disorder due to known physiological condition, and intellectual
disabilities.Record review of Resident #17's Quarterly MDS assessment dated [DATE] revealed a BIMS of
15. Resident #17's BIMS demonstrated normal memory and recall abilities for an intact cognitive
status.Record review of Resident #17's Care Plan dated 09/23/2025 revealed residents have a risk for
cognitive impairment due to diagnosis of mild intellectual disorders. The interventions in place are to
monitor, document, report any changes in cognitive function, specifically changes in decision making ability,
memory, recall and general awareness, difficulty expressing self, difficulty understanding other, level of
consciousness, and mental status.In an observation on 01/30/2026 at 7:18am on 100 hall, Resident #17's
electronic medical record was left open and unattended on the medication cart. Resident #17's electronic
medical record displayed room location, date of birth , allergies, code status, and medications.In an
interview on 01/30/2026 at 7:20am on 100 hall, RT P came out Resident #17's room with an inhaler in
hand. RT P stated she left the medical records unattended because she was trying to quickly administer
medication to Resident #17 and did not realize the records were left open. RT P stated the risk of leaving
medical records open is that anyone could look at the documents.In an interview on 01/30/2026 at 8:14am
with DON stated medical records should not be open while walking away from the cart and they should be
locked. The risk of medical records being left open is wandering eyes can view the residents' information
and it was a HIPAA violation.In an interview on 01/30/2026 at 9:51am, the ADMN stated the confidentiality
of resident's medical records have built in time out and the staff can minimize the screen to lock, before
walking away. The ADMN stated the In -services on resident confidentiality of medical records are done
quarterly or yearly. The risk of a resident's information being exposed can be shared with another party or
potentially observed by an unattended party.Record Review of Resident Rights policy revised 01/2025
reflects.Privacy and confidentiality. The resident has a right to personal privacy and confidentiality of his or
her personal and medical records.Personal privacy includes accommodations, medical treatment, written
and telephone communications, personal care, visits, and meetings of family and resident groups, but this
does not require the facility to provide a private room for each resident.The resident has a right to secure
and confidential personal and medical records.The resident has the right to refuse the release of
Residents Affected - Few
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 5
Event ID:
676467
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676467
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cypress Creek Rehabilitation and Healthcare Center
13600 Birdcall Lane
Cypress, TX 77429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0583
personal and medical records except as provided at S483.70(i)(2) or other applicable federal or state laws.
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676467
If continuation sheet
Page 2 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676467
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cypress Creek Rehabilitation and Healthcare Center
13600 Birdcall Lane
Cypress, TX 77429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Develop and implement a complete care plan that meets all the resident's needs, with timetables and
actions that can be measured.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure the comprehensive care plan was
reviewed and revised by the interdisciplinary team after each assessment for 1 of 5 residents (Resident
#37).The facility failed to revise the residents' care plan after a documented change in condition for redness
to right eye which had worsened.This failure could result in avoidable complications, decline, or
injury.Findings included:Record review of Resident #37's undated face sheet revealed a [AGE] year-old
male with an initial admission of 04/07/2023 and most recent admission on [DATE]. Resident #37 has
diagnoses of dry eye syndrome, cerebral infraction, dementia, congestive heart failure, dizziness and
giddiness, and chronic chough.Record review of Resident #37's MDS assessment dated [DATE] revealed a
BIMS of 13. Resident #17's vision revealed the resident see fine detail, such as regular print in
newspapers/books.Record review of Resident #37's undated Medication Administration Record revealed
Azithromycin Ophthalmic Solution 1%, Instill 1 drop in right eye two times a day for Eye irritation for 5 days
with an order date of 01/27/2026.Record review of Resident #37's Care Plan did not indicate a change in
conditions regarding the residents' eye.Record review of Resident #37's Change in Condition progress note
dated 01/27/2026 by MD S. The change in condition stated Resident #37 had redness to the right eye with
a small amount of drainage. An updated order was put into place for Azithromycin 1% eye drops in one
drop right eye, twice a day for 5 days.In an interview on 01/29/2026 at 12:13pm the DON stated when a
resident has a change in condition and she was present, she will access the resident and update the care
plan, with the change. The DON stated care plans are updated by meeting with IDT and updated by the
DON, ADON, MDS Nurse, and/or Unit Manager when a new risk has been identified and new interventions
are updated daily. For Resident #37, the care plan was not updated timely, and she does take accountable.
The risk of care plans not being revised based on a change in condition could be staff not using appropriate
modalities.In an interview on 01/29/2026 at 1:09pm the ADMN stated they have a meeting every morning
with IDT and discuss when it's deemed appropriate the care plan was updated. Care plans are to be
revised as soon as possible. For a new change in condition, SBARS are completed, and the staff will
communicate shift to shift when something is new with a resident. Once the care plan was updated, it is
filtered in Kardex for all staff to review changes before providing care. For Resident #37, the order was
received on 01/27/2026 and the expectation was the care plan to be updated after the SBAR was
completed and not days on out. The risk of a care plan not being revised was lack of communication with
staff and the residents, which could result in the residents having issues with an adverse effect.In an
interview on 01/29/2026 at 3:25pm with LVN V, MDS Specialist stated she will assist with day-to-day MDS,
Care Plans, and documentation. LVN V stated revisions to care plans are updated immediately as the
change has been confirmed or within 24 hours. The risk of care plans not being revised was the residents
not receiving proper care relating to their condition and change.In an interview on 01/29/2026 at 3:32pm
with ADON stated changes in conditions are discussed during morning meetings. The IDT meetings assist
with updating and educating staff on new changes or diagnosis for each resident of concern. The risk of the
care plans not being revised is something missing, which could cause a decline in the residents.Record
Review of Care Plan Revisions policy revised 01/2025 reflects.The purpose of this procedure is to provide a
consistent process for reviewing and revising the care planfor those residents experiencing a status
change.1. The comprehensive care plan will be reviewed, and revised as necessary, when a resident
experiencesa status change.2. Procedure for reviewing and revising the care plan when a resident
experiences a status change:a. Upon identification of a change in status,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676467
If continuation sheet
Page 3 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676467
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cypress Creek Rehabilitation and Healthcare Center
13600 Birdcall Lane
Cypress, TX 77429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0656
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
the nurse will notify the MDS Coordinator, thephysician, and the resident representative, if applicable.b. The
MDS Coordinator and the Interdisciplinary Team will discuss the resident condition andcollaborate on
intervention options.c. The team meeting discussion will be documented in the nursing progress notes.d.
The care plan will be updated with the new or modified interventions.f. Care plans will be modified as
needed by the MDS Coordinator or other designated staffmember.g. The Unit Manager or other designated
staff member will communicate care plan interventionsto all staff involved in the resident's care.
Event ID:
Facility ID:
676467
If continuation sheet
Page 4 of 5
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676467
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/30/2026
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Cypress Creek Rehabilitation and Healthcare Center
13600 Birdcall Lane
Cypress, TX 77429
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0761
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted
professional principles; and all drugs and biologicals must be stored in locked compartments, separately
locked, compartments for controlled drugs.
Based on observation, interviews, and record review the facility failed to ensure all drugs and biologicals
were stored securely for 2 of 8 (Respiratory Therapist Cart on 100 hall and Nurse Cart on 300 hall)
medication carts reviewed for storage of medications.The facility failed to ensure RT P on the 100 hall and
LVN T on the 300 hall lock medication carts before walking away and providing care to residents.This failure
could place all residents at risk oof unauthorized access to prescription and over-the-counter medications,
including controlled substances.Findings included:An observation of RT cart on the 100 hall on 01/30/2026
at 7:18am was revealed to be unlocked.In an interview on 01/30/2026 at 7:20am RT P stated she was
assisting a resident with their medications and forgot to lock the cart. The risk of the medication cart being
unlocked was that anyone could come and take the medications.An observation of Nurse cart on the 300
hall on 01/30/2026 at 7:24am was revealed to be unlocked.In an interview on 01/30/2026 at 7:25am LVN T
stated she heard a resident yelling for help and went to assist which is why the cart was not locked. The risk
of the medication cart being left unlocked was that a resident could possibly get into the cart and take the
medication.In an interview on 01/30/2026 at 8:14am the DON stated the expectation for the medication cart
was to be locked before walking away. The risk for medication carts being unlocked was medication being
taken out and used for alternative purposes.In an interview on 01/30/2026 at 9:51am the ADMN stated for
safety and security they do purposeful rounding throughout the day to double check medication carts
locked when staff walk away. Her role was to make sure all systems are completed within local, state,
compliance and if it is a deficient practice discovered, they will need to form a plan to become compliant.
The risk of medication carts being unlocked is medication error and potential harm to residents.Record
Review of Medication Storage policy revised 05/2023 reflects.It is the policy of this facility to ensure all
medications housed on our premises will be stored in the pharmacy and/or medication rooms according to
the manufacturer's recommendations and sufficient to ensure proper sanitation, temperature, light,
ventilation, moisture control, segregation, and security.1. General Guidelines:a. All drugs and biologicals will
be stored in locked compartments (i.e., medication carts,cabinets, drawers, refrigerators, medication
rooms) under proper temperature controls.b. Only authorized personnel will have access to the keys to
locked compartments.c. During a medication pass, medications must be under the direct observation of the
personadministering medications or locked in the medication storage area/cart.
Event ID:
Facility ID:
676467
If continuation sheet
Page 5 of 5