F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or
her rights.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure each resident was treated with
respect and dignity in an environment that promotes maintenance or enhancement of his or her quality of
life for 4 of 31 residents (Resident #3, Resident #59, Resident #97, and Resident #15) reviewed for resident
rights.
1.
The facility failed to ensure Resident #3, Resident #59 and Resident #97 clothing were changed daily on
(01/14/2025 through 01/17/2025).
2.
The facility failed to ensure Resident #15's room was free of odors and cleaned daily or as needed on
01/14/2025.
This failure placed all residents at risk for not receiving adequate care and diminished quality of life and
embarrassment.
Findings included:
1.
Review of Resident #3 face sheet revealed an [AGE] year-old female admitted on [DATE] with diagnoses of
Alzheimer's disease (a progressive brain disorder that causes memory loss and a decline in thinking skills),
unspecified dementia (a general term for dementia that doesn't have a specific diagnosis), other lack of
coordination (a condition that causes uncoordinated movement), and need for assistance with personal
care.
Review of Resident #3 quarterly MDS dated [DATE] revealed Resident #3 required supervision or touching
assistance (verbal cutes and/or touching/steadying) as the resident completed the activity for upper body
and lower body dressing and putting on and taking off footwear.
Observation on 01/14/2025 at 8:00 AM revealed Resident #3 ambulating around secured unit.
Observation on 01/15/2025 at 2:01 PM revealed Resident #3 ambulated in secured unit in same clothing as
on 01/14/2025.
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 45
Event ID:
676471
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Review of Resident #3's progress notes dated 01/14/2025 through 01/17/2025 revealed no information
regarding attempts to assist Resident #3 with changing clothing.
Review of Resident #3's medical chart revealed had no care plan in place.
Review of Resident #59 face sheet revealed a [AGE] year-old female admitted on [DATE] with diagnosis of
Alzheimer's disease (a progressive brain disorder that causes memory loss and a decline in thinking skills),
dementia (a decline in mental abilities that affects a person's ability to perform everyday activities), other
lack of coordination (a condition that causes uncoordinated movement), and depression (a mental health
condition that involves a long period of feeling sad or hopeless, and a loss of interest in activities).
Review of Resident #59 quarterly MDS dated [DATE] revealed resident required set up assistance (staff
help set up and resident completed the activity) for upper and lower body dressing and putting on and
taking off footwear.
Review of undated care plan for Resident #59 revealed Resident was short-term memory impaired and
unable to recall after 5 minutes. Goals included that Resident #59 will participate in ADLs and facility
routines. Interventions included maintain a consistent routine and to provide direct guidance when Resident
#59 was unable to follow through with instructions. Further review revealed Resident #59's ADL functions
were supervision and set up with all ADLs. Goal included that Resident would maintain a sense of dignity
by being clean, dry, odor free, and well groomed. Review of Resident #59's care plan also revealed
Resident rejects or resists care and had a history of refusal of hygiene care, and showers.
Review of shower sheets for Resident #59 revealed she refused her shower on 01/14/2025 with a note will
try again.
Review of Resident #59 progress notes dated 01/14/2025 through 01/17/2025 revealed no information
regarding attempts to assist Resident #59 with changing clothing.
Observation of Resident #59 on 01/15/2025 at 9:50 AM revealed resident sat in common are with pajamas
on.
Observation of Resident #59 on 01/15/2025 at 2:42 PM revealed Resident sat in common are and had
same pajamas on.
Observation of Resident #59 on 01/16/2025 at 9:48 AM revealed Resident ambulated up and down hall
with same pajamas as 01/15/2025.
Observation of Resident #59 on 01/16/2025 at 3:37 PM revealed Resident had same pajamas on from
01/15/2025.
Observation of Resident #59 on 01/17/2025 at 9:51 AM revealed Resident #59 had same pajamas on from
01/15/2025.
Review of Resident #97 face sheet revealed an [AGE] year-old woman admitted on [DATE] with diagnoses
of cerebral infarction, unspecified dementia (a general term for dementia that doesn't have a specific
diagnosis), bipolar disorder (a mental illness that causes extreme shifts in mood, energy, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 2 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
activity levels), other lack of coordination (a condition that causes uncoordinated movement), and cognitive
communication deficit (a difficulty with communication caused by a cognitive impairment).
Review of Resident #97 quarterly MDS dated [DATE] required supervision or touching assistance and
required verbal cues or steading as Resident completed the activity for upper and lower body dressing.
Resident required set up assistance for putting on and taking off footwear.
Review of Resident #97's undated care plan revealed no interventions for ADL assistance.
Review of Resident #97's progress notes dated 01/14/2025 to 01/17/2025 revealed no information
regarding attempts to assist Resident #97 with changing clothing.
Observation on 01/14/2025 at 8:47 AM revealed Resident #97 sitting in dining room eating breakfast.
Observation on 01/15/2025 at 9:36 AM revealed resident standing in her room. Resident was observed in
same clothing as 01/14/2025.
Observation on 01/16/2025 at 9:44 Am revealed Resident in hallway and wearing same clothing as
01/14/2025.
Observation on 01/16/2025 at 3:36 PM, revealed Resident wearing different pants but same top as
01/14/2025.
During an interview on 01/17/25 at 09:59 AM CNA A stated that when she assisted residents in the
morning to get up, she started by greeting them and bringing a warm washcloth to wipe their face. She
stated that she then assisted the resident to the bathroom and assisted with oral hygiene. CNA A stated
she then typically assisted the resident with getting dressed so they could feel ready for the day. She stated
Resident #59 does have a history of refusing to get dressed and may hit while getting dressed. She stated
she will offer Resident #59 to help her get up. CNA A stated that if a resident refused to get dressed or
refused oral care, she would allow them to refuse and try again later. CNA A stated she would also ask
other aides working so they could try. CNA A stated if the resident continued to refuse, she would tell the
nurse. She stated usually when the nurse intervenes the resident would get dressed or shower. CNA A
stated Resident #97 has no issues getting dressed daily but she does usually take her clothes off.
During an interview on 01/17/2025 at 10:48 AM, CNA B stated that when she assisted residents to get up
and ready for the day, she usually brought them a washcloth with warm water to wipe their face, combed
their hair and brushed their teeth. She stated she would then help the resident get dressed so they could
eat breakfast. CNA B stated that Resident #59 does refuse to get changed to get dressed and it may take a
few staff to get her changed or showered. CNA B stated Resident #97 does not have issues with getting
dressed if you explained what you are doing. She stated Resident #3 also does not have any issues getting
dressed and will assist in the process. CNA B stated she does not know why Resident #3 and Resident #97
would be wearing the same clothing more than one day. She stated it Resident #59 refused they could
redirect her and call her daughter so her daughter may assist with her getting showered or changed. She
stated she would let the nurse know so the nurse could call Resident #59's family.
During an interview on 01/17/2025 at 11:06 AM, LVN C stated that residents should get dressed every
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 3 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
day. She stated that if a resident refused with a CNA they should tell the nurse, so the nurse could try and
document if they refuse. She stated that with Resident #59 you had to try a few times, but she would
usually get dressed. LVN C stated Resident #97 would get dressed but often does not keep her clothes on.
LVN C stated that no staff has reported that Resident #97 refused to get dressed today. LVN C stated staff
should try and help Resident #97 change their clothes and get Resident #97's family involved. She stated
that if her clothes were not changed, she may have issues with her skin that staff do not see.
During an interview on 01/17/2025 at 3:11 PM, LVN D stated that the CNA was supposed to report any
refusals of care and then the nurse would try to encourage them and may even try a third time. LVN D
stated she would document if the resident continued to refuse. LVN D stated that it was important to
document so that it could show the care was offered. She stated she would also ask other staff to assist
and may care plan it and come up with a plan to help. LVN D stated that residents should have their
clothing changed every day. She stated staff should try other ways to encourage residents to change their
clothes or any refused care.
During an interview on 01/17/25 at 05:02 PM, DON stated that she expected residents clothing to be
changed daily or asked needed if their clothing was soiled. She stated that if residents have behaviors for
refusing care, she expected it to be care planned. DON stated she expected that staff document any
attempt to offer a resident to change clothing. DON stated in the secured unit they have to approach the
resident three times before it is considered a refusal. DON stated if a resident went for days without clothing
being change, they could become uncomfortable, have skin break down and not have good hygiene.
During an interview on 01/17/25 at 05:36 PM SW stated that she promoted residents' dignity by ensuring
they are treated with respect. SW stated she ensured resident gets clean clothing every day. SW stated it
was her responsibility to ensure residents' rights are not violated and that she advocated for the residents.
SW stated if residents clothing was not changed daily, it could make them feel dirty, unkept, and have their
rights violated. SW stated she had not received any complaints from family residents clothing not being
changed. SW stated if residents have behaviors of refusing care it should be on their care plan. SW stated
nursing would be responsible for care planning those behaviors.
During an interview on 01/17/2025 at 5:57 PM, ADM stated that he expected residents' clothing to be
changed daily unless they had a different preference. ADM stated he expected behaviors of refusing
showers or clothing changes to be care planned or documented. ADM stated if a resident went for days
without clothing being changed, they could be in dirty clothing, or it could affect their dignity if it was not
their preference or choice or previous habit. ADM stated that if it was documented previously that a resident
had a habit of refusing it may not necessarily need to be care planned but it could be updated in the care
plan.
2. Review of Resident #15's chart reflected that a [AGE] year-old female was admitted to the facility on
[DATE] with a diagnosis of vascular dementia.
During an observation on 1/14/2025 at 7:22 am revealed that when the door was opened to Resident #1's
room Resident #1 was standing in her room pacing. The room had a strong odor of urine in the room.
Resident #1 was not able to answer questions at the time.
During an observation and interview on 01/14/25 at 11:17 AM DA was coming to Resident #1's room and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 4 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0550
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
the room still smelled like urine. DA said that yesterday Resident #1 was different than she is acting today.
DA said that she has never came to the facility and the room smelled like urine. DA told the nurse, and
someone came to clean the room.
During an interview with CNA A on 01/17/25 10:30 AM, she said that residents are check on in their rooms
every 2 hours or even more depending on their need. CNA A said that if they check on a resident and there
is a urine smell in the room, then they change the resident immediately. CNA A said that if the room and
resident are not cleaned then resident could get bed sores, or a UTI if left soiled.
During an interview with Nurse A on 01/17/25 10:29 AM, she said that residents at the facility are checked
on every two hours sometimes more. Nurse A said that she will find out where why there is a smell and
taken care of it. Nurse A said that a resident could get a UTI bedsores or skin break down if they are left in
a soil clothes or briefs.
During an interview with CNA 3 on 01/17/25 10:50 AM, CNA B, she said that residents are checked on
every 2 hours or more often. CNA B said that if there is a smell in the room then she reports it to the Nurse
and the nurse will tell housekeeping. CNA B said that if a resident is left in that situation, then resident
could get a UTI and bed sores. CNA B said that when there is a smell in the room, then she will report this
to the nurse then they tell housekeeping.
During an interview with DON on 01/17/25 11:01 AM, DON said that residents are checked on every two
hours or more often. If a room smells like urine, then the resident's room and resident are checked. DON
said that sometimes residents will put soiled clothes in the closet, and that is why they check the whole
room. DON said that if resident is not cleaned then they can have skin beak down.
During an interview with ADM on 01/17/25 05:49 PM, ADM said that residents should be checked on every
two hours. If there is was a urine smell in the room, then staff are expected to find the source of the smell
and get it cleaned. ADM said that the smell would be unpleasant for the resident. ADM said that the strong
urine smell could mean that the resident is was incontinent.
Review of facility in-service dated 01/06/2025 with topic Hygiene- ADLs revealed, assist residents with
hygiene care, comb or brush hair, and wipe face.
Review of facility policy dated February 2021 titled Resident Rights revealed residents shall be treated with
respect and dignity. Residents have the right to a dignified existence.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 5 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to accommodate the needs and preferences
for 5 of 10 residents reviewed for accommodations.
Residents Affected - Some
The facility failed to ensure that Residents #17, #39, #159, #80, and #94 had call lights in reach while lying
in bed.
This deficient practice could place residents at risk of injury, for not receiving timely care, and for not
receiving nursing interventions.
Findings Included:
Resident #39
Record review of Resident #39's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included chronic pain due to trauma, a contusion of head, wedge
compression fracture 3rd lumbar vertebrae, rheumatoid arthritis, fracture of left femur and nasal bones,
repeated falls, severe protein-calorie malnutrition, hypotension, and nausea.
Record review of Resident #39's Quarterly MDS dated [DATE] reflected a BIMS score of 15, indicating her
cognition was intact. Further review of the MDS revealed Resident #39 required moderate to substantial
assistance for her activities of daily living.
Record review of Resident #39's Care Plan dated 12/10/24 reflected she had a fractured hip and had
limited ambulation. The care plan stated the resident was non weight bearing status and changed status as
healing progressed. Assist with ADL's and repositioning every two hours.
Observed Resident #39 on 01/14/2025 at 9:15 am lying in bed talking with family, the call light was on the
floor.
In an interview with Resident #39 on 01/17/2025 at 3:35 pm she stated that her call light was falling out of
reach often. She said it was hard to get care even with her call light in reach. She said she was sick on
Sunday morning and her call light was out of reach. She was not able to put weight on her legs and waited
2 hours for someone to come in and check on her. It made her feel less than human because she had to
wait so long.
Resident #159
Record review of Resident #159's face sheet reflected an [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included a fracture of right femur and orthopedic aftercare, hypertension,
congestive heart failure, mild intermittent asthma, vascular dementia, repeated falls, presence of an
implantable cardiac defibrillator, non-Hodgkin lymphoma, coronary atherosclerosis due to calcified coronary
lesion, pneumonia, urinary tract infection, depression, and anxiety.
Record review of Resident #159's MDS dated [DATE] reflected a BIMS score of 3, indicating severe
cognitive impairment, and a complete dependence for ADL's.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 6 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Record review of Resident #159's Care Plan dated 12/10/24 reflected:
Level of Harm - Minimal harm
or potential for actual harm
o
At risk for fall related to a history of frequent falls. Interventions include place call bell within easy reach.
Residents Affected - Some
o
At risk for falls related to a history of syncope with interventions including placing call light within reach.
Observed Resident #159 on 01/14/2025 at 7:20 am lying in bed sleeping with the call light hanging down
out of reach.
Observed Resident #159 on 01/14/2025 at 9:35 am sitting in wheelchair eating breakfast. Her call light was
sitting in the middle of the bed.
Interview with RP on 01/17/2025 at 3:45 pm revealed he had concerns about her condition in general and
that no one was coming to feed her. He stated that with her condition even if she had a call light, he was
unsure if she would call for help.
Resident #80
Record review of Resident #80's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included syncope and collapse, urinary tract infection, diabetes mellitus
type 2, seizures, encephalopathy (brain disease that affects mental alertness) , altered mental status, legal
blindness, hyperlipidemia, hypertensive heart disease, cerebrovascular disease, and personal history of
malignant neoplasm of organs and systems (widespread cancer).
Record review of Resident #80's 5-day MDS assessment, dated 12/22/24 reflected a BIMS score of 10,
indicating her cognition mildly to moderately affected. Further review of the MDS revealed Resident #80
required partial/moderate assistance for her activities of daily living, and she used a walker and a
wheelchair.
Record review of Resident #80's Care Plan dated 01/16/25 reflected Resident #80 required extensive
assistance with bed mobility, bathing, hygiene, dressing, and grooming. The goals were for Resident #80 to
be odor free, dressed and out of bed daily over the next 90 days, and Resident #80 would assist with her
activities of daily living to the highest degree possible. The interventions included transfer status with gait
belt with one staff assist and set up assist with her meals.
Observed Resident #80 on 01/14/2025 at 7:15 am lying in bed crying without the call light in reach.
Observed Resident #80 on 01/16/2025 12:36 PM lying in bed while the call light was on the ground.
In an interview with Resident #80 on 01/14/2025 at 7:15 am she stated she had a fall in the middle of the
night and had pulled herself back into bed. She stated she didn't know where her call light was and just
went back to sleep after the fall. She stated she had just woken up and was in pain. She wanted to find her
call light to call for the nurse.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 7 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
Level of Harm - Minimal harm
or potential for actual harm
In an interview with the RP on 01/16/2025 at 1:15 pm she stated that she didn't think Resident #80 knew to
call for help at times. She stated sometimes she got confused. Although she would like for the call light to
be always available.
Resident #94
Residents Affected - Some
Record review of Resident #94's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included status post left hip fracture, hypertension (high blood pressure),
diabetes mellitus type 2, dementia, dysphagia ( a condition that impacts the ability to swallow), muscle
wasting and atrophy, pneumonia, and a cognitive communication deficit.
Record review of Resident #94 's Quarterly MDS assessment, dated 01/14/25 reflected a BIMS score of 0,
indicating her cognition was moderately to severely affected. Further review of the MDS revealed Resident
#94 required total assistance for her activities of daily living, and she used a wheelchair. Resident #94's
MDS also reflected she had a Foley catheter and two stage one pressure ulcers.
Record review of Resident #94 's Care Plan dated 01/17/25 reflected Resident #94 had a left non-displaced
hip fracture and was at risk for increased pain and limited ambulation. Further review of Resident #94's
Care Plan reflected she was at risk for unintended weight loss related to malnutrition, with a goal of eating
50% of her meal three times per day over the next 90 days. Interventions included a weekly weight and for
nursing to notify the physician of significant weight variances, lab work as ordered and notify physician of all
findings, a liberalized diet and record meal intake, and a hospice evaluation.
Observed Resident #94 on 01/14/2025 at 7:20 am lying in bed sleeping with the call light on the floor.
Observed Resident #94 on 01/14/2025 at 9:36 am asleep in bed with the call light hanging over the bottom
bedrail and the button near the ground.
An interview was attempted with the resident on 01/14/2025 at 9:35 am, but the resident was unresponsive.
Resident #17
Record review of Resident #17's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included spastic quadriplegic cerebral palsy (neurological disorder
characterized by the permanent stiffness of all four limbs, which can lead to a loss of motor function and
mobility), microcephaly (neurological condition where a child has a smaller head and brain than normal),
anemia, muscle weakness, dysphagia (difficulty swallowing), epilepsy (seizure disorder), aphasia (a
communication disorder caused by brain damage that affects verbal and written language), gastroparesis
(a condition that affects the normal muscle movements of the stomach), and gastrostomy status (creation
of an artificial external opening into the stomach for nutritional support or gastric decompression).
Record review of Resident #17's Annual MDS assessment, dated 11/15/24 did not have a BIMS Score,
indicating her cognition was moderately impaired. The MDS indicated Resident #17 had a diagnosis of
cerebral palsy and received nutrition and medication via a gastrostomy tube. Further review of the MDS
revealed Resident #17 required substantial/maximal assistance for her activities of daily living,
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 8 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
and she used a modified wheelchair.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #17's Care Plan dated 01/17/25 reflected Resident #17 was transferred to and
from her bed, chair, and wheelchair and was totally dependent on staff.
Residents Affected - Some
Observed resident #17 on 01/14/2025 at 7:21 am lying in bed with the door open and the call light was
tucked up behind the resident's mattress.
Observed Resident #17 on 01/17/2025 at 2:45 pm lying in bed watching TV. No call light was visible when
the state surveyor approached the bed.
Observed Resident #17 on 01/17/2025 at 2:55 pm lying in bed watching TV. The call light was in the same
place as 10 minutes ago.
In an interview with CMA R on 01/16/25 at 5:27 pm she stated that residents were supposed to always
have call lights. If she did not see a resident's call lights, she would pin the light to them .
In an interview with RN U on 01/17/25 at 3:55 pm, he stated that residents should have had call lights
available always. He stated there's no reason for them to be without access to help. He stated that they
could have a serious issue and not be able to get help if the staff did not place the call lights correctly .
In an interview with LVN W on 01/17/25 at 4:22 pm she stated that she knew she was supposed to always
put call lights within reach. She stated it was expected that if they didn't see it, they needed to find it and
place it within reach. She stated if the resident did not have a call light they could have a possible fall, choke
on food, or even die from an incident.
In an interview with the DON on 01/17/25 at 5:30 pm she stated that call lights should have been available
always. There were no acceptable times for a call light to be out of reach. She expected the nurses and aids
to place the call lights within reach while they were performing care or when leaving the room. IF they did
not have access to the call lights they could get hurt or they could have missed an important incident.
In an interview with the Administrator on 01/17/25 at 6:05 pm he stated the call lights should have been
always available. He expected the direct care staff to put them within reach and should have looked for
them before they left a room. He stated the call lights were a part of their rights as a reasonable
accommodation and if they weren't able to get them, they would not have been able to get their needs met.
Review of facility policy titles Call Lights dated 2001 stated:
The purpose of this procedure is to respond to resident's requests and needs . 5. When the resident is in
bed or confined to a chair be sure the call light is within easy reach of the resident.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 9 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to ensure that the resident had a right to be
treated with respect and dignity, including the right to be free from any physical restraints imposed for
purposes of discipline or convenience, and not required to treat the resident's medical symptoms and to
use the least restrictive alternative for the least amount of time and document ongoing re-evaluation of the
need for restraints for Resident #2 whose care was reviewed. in that:
Residents Affected - Few
Resident #2 was in a wheelchair against the nurse's desk and a table in the dining room with the wheels
locked prevented her from getting out of the wheelchair.
These deficient practices affected 1 resident and had the potential to affect other residents who may be
placed in restraints by contributing to restricted movement, a decline in ADL's function, and psychological
distress.
The findings include:
A Record review of Resident #2's face sheet, care plan, and MDS was completed. Resident #2 revealed a
[AGE] year-old female admitted on [DATE]. Resident #2's diagnoses include: Alzheimer's , and resident had
a BIM score of 3. Resident has a history of wondering,
Observation on 01/15/25 at 11:15 AM Resident #2 was in her wheelchair with the wheels locked at the
nurse's station against the desk eating a snack. Resident #2 was trying to get out of the wheelchair at the
nurse's station and almost fell. A facility staff was told that Resident #2 was falling, and staff came to assist
Resident #2.
Observation on 01/16/25 at 3:45 PM Resident #2 was alone in the dining room at a table in her wheelchair
with the wheels locked. Resident #2's wheelchair was between the wall and the table in the dining room.
Resident #2 was trying to stand up from the wheelchair and almost fell. Facility staff came to get Resident
#2 before she fell.
Interview on 01/17/25 at 10:30 AM CNA C has been at the facility for 3 Weeks. CNA C said residents
should not be restrained at any time. CNA C said that if residents were being restrained, they could fall and
injure themselves. CNA C said if she sees a resident being restrained, she will put them into a regular chair.
CNS C said that she had not seen Resident #2 being restrained in the wheelchair, and if she had seen this
then she would have moved Resident #2 from being restrained. CNA C said that she had been trained on
restraints .
Interview on 01/17/25 at 10:49 AM Nurse B has been at the facility for a week. Nurse B said there was no
reason for a resident to be restrained in a wheelchair. Nurse B said that if a resident were restrained then
they could injure themselves. Nurse B said that residents are not to be restrained at the facility. Nurse B
stated that she did not know that. Resident #2 was being restrained in the wheelchair. Nurse B said that if
someone is locked in the wheelchair that would be a restraint. Nurse B had been trained on restraints
Observation on 01/17/25 at 10:59 a.m.: Resident #2 was in her wheelchair against the table in the dining
room with other residents, the wheels locked. The other residents sitting at the table were
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 10 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0604
not restrained.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 01/17/25 at 11:20 AM. DON is aware that Resident #2 was in the wheelchair with the wheels
locked. DON said Resident #2 was not being restrained but was a reminder for Resident #2 not to stand.
DON was informed that while this was going on Resident#2 almost fell two other times. DON said that if
residents were to fall, they could injure themselves. DON said that they did activities on busy boards. DON
stated that they have not had any training on restraints because they did not use restraints.
Residents Affected - Few
I01-17-25 at 05:49 PM interview with the ADM. ADM states that there should not be a reason for a resident
to be restrained in a wheelchair. ADM stated that a resident being locked in a wheelchair against a desk, or
a table would be a restraint. Residents would not be able to move if they were restrained. ADM said that
there is no restraint policy in the facility so there has not been any training .
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 11 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview and record review, the facility failed to ensure their written policies and procedures
were implemented regarding prohibiting and preventing abuse and neglect for 1 (Resident #95) of 6
residents reviewed for developing and implemented abuse and neglect policies.
Residents Affected - Few
LVN T failed to report that Resident #95 was slapped on the shoulder by Resident #97 and failed follow
incident procedures after she received report of incident on 01/14/2025.
This deficient practice could place residents at risk of continued abuse, injury, trauma, and psychosocial
harm.
Findings included:
Review of Resident #95 face sheet revealed a [AGE] year-old man admitted on [DATE] with diagnoses of
peripheral vascular dementia (a type of dementia that's caused by reduced blood flow to the brain),
restlessness and agitation (feelings of inner tension and severe restlessness that can manifest in a variety
of ways) and cerebral infarction (a serious condition that occurs when blood flow to the brain is blocked).
Review of Resident #95 initial MDS assessment dated [DATE] revealed BIMS of 04 which indicated severe
cognitive impairment. Further reviewed revealed resident presented mild symptoms of depression indicated
by score of 06 on PHQ-9.
Review of undated care plan for Resident #95 revealed resident had ineffective coping related to inability to
manage internal and external stressors secondary to anxiety. Interventions included to protect from injury to
self and others, redirect from source of increased stimuli.
Review of nursing progress notes dated 01/12/2025 revealed Resident #95 had another resident coming
into his room frequently and Resident #95 was upsent and requested resident to stay out of his room.
Resident #95 was provided safety device to prevent other residents from entering room. Other resident
made several attempts to enter door but was not successful. Resident #95 reminded to request assistance
if other another resident is was irritating him.
Review of Resident #97 face sheet revealed an [AGE] year-old woman admitted on [DATE] with diagnoses
of cerebral infarction, unspecified dementia (a general term for dementia that doesn't have a specific
diagnosis), bipolar disorder (a mental illness that causes extreme shifts in mood, energy, and activity
levels), other lack of coordination (a condition that causes uncoordinated movement), and cognitive
communication deficit (a difficulty with communication caused by a cognitive impairment).
Review of Resident #97 quarterly MDS dated [DATE] revealed Resident #97 had a BIMS of 12 at time of
assessment which indicated mild cognitive impairment.
Review of Resident #97 care plan revealed resident was taking psychotropic medication as evidence by
anxiety, cognitive impairment, insomnia and bipolar disorder with interventions to protect Resident #97 from
self and others.
Review of Resident #97 nursing progress notes dated 01/12/2025 revealed Resident #97 had been
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 12 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
irritable all day with manic behavior. Resident #97 continuously went to another resident's door and
attempted to enter. Review of nursing note dated 01/15/2025 revealed reported to nursing that resident
went into another resident's room and he told her to leave, Resident #97 hit him on the back and left.
Nursing questioned the resident that was hit, and he said he was fine, and Resident #97 didn't hurt him.
During an interview on 01/14/2025 at 7:28 AM, CNA U stated Resident #95 doorknob cover because
another resident was going into his room.
Observation on 01/14/25 at 01:03 PM revealed Resident #97 entered Resident #95's room. Resident #95
pulled resident on shirt near her shoulder and told her to get out and stated she takes and steals things.
Resident #97 was observed slapping Resident #95 on his left shoulder and then exited the room.
Surveyor notified LVN T of observation on 01/14/2025 at 1:05 PM. LVN T left common area and walked to
Resident #95's room.
During an interview on 01/17/2025 at 10:07 AM CNA A stated if she got a report that a resident slapped
another resident she would report to the nurse and if the nurse didn't do anything she would tell DON and
ADM. She stated she would report it right away. She stated that Resident #97 does not usually hit other
residents. CNA A stated she usually got training on abuse and neglect when there is was an incident. She
stated she knew she is was supposed to report it right away. She stated she is was new and she received
abuse and neglect training when she got hired and stated the facility kept reminding her of what to do when
there is was an incident.
During an interview on 01/17/2025 at 10:48 AM CNA B stated she had received training on abuse and
neglect but was not sure how often. CNA B stated she started back at the facility about two weeks ago and
received the training. CNA B stated if she received a report of a resident slapping another resident, she
would separate the residents and report to nurse, chart about it and report it to ADM. She stated she would
report it immediately. CNA B stated if she didn't report that she could lose her license. She stated Resident
#97 typically just undressed and wandered around and she did not know of her hitting other residents.
During an interview 01/17/2025 on 11:06 AM LVN C she stated she got training frequently on abuse and
neglect and they review who the abuse coordinator was. LVN C stated she is required to report anything
that is unsafe for residents. She stated for resident to resident incidents she would do an incident report, let
family know, NP and, DON. LVN C stated she would do an head to toe assessment and begin monitoring
protocol. She stated she would report it as soon as it happened after she separated the residents. LVN C
stated if she did not see it but someone told her she would still report it. LVN C stated if it was not reported
sometimes there could have been an injury or the abuse may continue. LVN C stated to her knowledge
Resident #97 does not have any issues with getting physical altercations with other residents.
During an interview on 01/17/25 at 03:11 PM LVN D stated that if there is was an incident, they get updated
training on abuse an neglect but she is unsure how often training is received. LVN D stated if she observed
or received a report of a resident-to-resident incident then she would notify ADM, complete an incident
report, and notify family and DON. LVN D stated incident report included a head-to-toe assessment. LVN D
stated if it was not reported it could be considered neglect and you may not know what could happen to the
residents. She stated she is supposed to report it right away. LVN
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 13 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0607
D she stated even if she checked on resident she would still report it to the ADM.
Level of Harm - Minimal harm
or potential for actual harm
During an incident on 01/17/2025 at 4:55 PM, DON stated abuse and neglect training is provided
periodically through staff online training and in-servicing on abuse and neglect is done whenever the is
something to report. DON stated she expected staff to report resident-to-resident altercations. DON stated
the process for altercation between two residents depended on how hard the slap was. DON stated it would
be investigated and determine if was done to cause harm and if so facility would self-report. If nurses or
CNAs got a report a resident slapped another resident, she would want them to report it to the ADM. DON
stated ADM and DON involve their regional support to determine if it should be investigated and reported to
HHSC . DON stated it altercation is wa considered abuse and neglect it should be reported within two
hours of being notified. She stated if it was not reported, the resident could be hurt and may not know it
because there was no follow-up.
Residents Affected - Few
During an interview on 01/17/2025 at 5:50 PM, ADM stated training on abuse and neglect is was provided
at least annually and as needed, but it was usually done frequently. He stated he expected staff to report
resident-to-resident altercations to him. ADM stated the process for when altercations happen is to
complete and incident report, investigate to determine what happened and compare it to provider letter to
determine if it would be reportable to HHSC. ADM stated that altercations should be reported immediately.
ADM stated if he was not made aware he could not investigation the situation to see if it was reportable or
not.
Review of facility policy titled Accidents/Incidents dated May 2016 revealed an accident/incident report must
be completed immediately upon facility staff becoming aware of occurrence involved a patient and if
necessary to update a care plan. A psychosocial well-being care area assessment must be completed on
all patients with potential for psychosocial changes resulting from an incident. The administrator serves as
the abuse coordinator and when an allegation of abuse or actual abuse is identified, the abuse protocol
must be implemented.
Review of facility in-service dated 01/02/2024 revealed topic of abuse protocol was reviewed.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 14 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed,
and revised by a team of health professionals.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interviews and record review , the facility failed to develop and implement a comprehensive
person-centered care plan with resident rights, which included measurable objectives and time frames to
meet the resident's mental and psychosocial need for three (Resident #3, Resident #73, and Resident #97)
of six residents reviewed for care plans.
The facility failed to update Resident #97's activity preferences were not updated after the quarterly
assessment.
The facility failed to update Resident #73's dental status and activity preferences were not updated after the
quarterly assessment.
The facility failed to implement a comprehensive care plan for Resident #3 within 21 days of admission on
[DATE].
This failure could place residents at risk for not receiving necessary care and services or having important
care needs identified and met.
Findings included:
Review of Resident #73 face sheet revealed an [AGE] year-old female admitted on [DATE] with diagnosis of
Alzheimer's disease (a progressive brain disorder that causes memory loss and a decline in thinking skills),
generalized anxiety disorder (a condition that causes people to feel excessive and uncontrollable worry
about everyday things), restlessness and agitation (feelings of inner tension and severe restlessness that
can manifest in a variety of ways) and cognitive communication deficit (a difficulty with communication
caused by a cognitive impairment).
Review of Resident #73 quarterly MDS dated [DATE] revealed Resident #73 denied having littler interest or
pleasure in doing things or feeling down, depressed, or hopeless. Further review revealed none of the
above were present for oral/dental status which included loosely fitting dentures.
Review of Resident #73 undated care plan revealed there were no preferences for activities for Resident
#73 and no information regarding her dental status.
During observation an interview on 01/14/2025 at 12:51 PM, Resident #73 stated her bottom teeth were
permanent dentures and did not fit well. Observation of Resident #73 revealed her dentures were loose.
Resident #73 stated she did not wear her top denture.
During an interview on 01/15/2025 at 10:31 AM, Resident #73's FM stated that the facility had replaced her
top denture previously as it was lost, but Resident #73 does not like to wear it. FM stated that Resident's
bottom dentures are permanent and that they were loose. FM stated that Resident #73 does not have
interest in doing anything.
During an interview of 01/17/2025 at 10:48 AM, CNA B stated she has seen Resident #73 with dentures
once and her bottom dentures she believes were permanent.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 15 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
During an interview on 01/17/2025 at 11:06 AM, LVN C stated Resident #73 will do some activities, but she
gets confused easily. LVN C stated that Resident #73 had permanent dentures on the bottom.
Review of Resident #97 face sheet revealed an [AGE] year-old woman admitted on [DATE] with diagnoses
of cerebral infarction, unspecified dementia (a general term for dementia that doesn't have a specific
diagnosis), bipolar disorder (a mental illness that causes extreme shifts in mood, energy, and activity
levels), other lack of coordination (a condition that causes uncoordinated movement), and cognitive
communication deficit (a difficulty with communication caused by a cognitive impairment).
Review of Resident #97 quarterly MDS dated [DATE] required supervision or touching assistance and
required verbal cues or steading as Resident completed the activity for upper and lower body dressing.
Resident required set up assistance for putting on and taking off footwear.
Review of Resident #97's undated care plan revealed no activity preferences.
During an interview on 01/17/25 at 10:12 AM, CNA A stated Resident #97 does not stay in one area and
her attention span is was very short. She stated she may participate in activity for a short bit but then she
will leave. CNA A stated Resident #97 enjoys to walking around. CNA A stated Resident #97 had no issues
getting dressed daily but she does usually take her clothes off and staff often had to redirect her because
she will remove her clothing in the hallway.
During an interview on 01/17/25 at 10:48 AM CNA B on days they have coloring activity Resident #97
would color. CNA B stated some days she would try to do cross word puzzles. CNA B stated when they had
group activities, she would do balloon toss with someone sitting next to her providing cues. CNA B stated
Resident #97 had to maintain that focus, or she will leave the activity. CNA B stated sometimes Resident
#97 does better when she is help but most of the days she is wandering around.
During an interview on 01/17/25 at 11:06 AM, LVN C stated Resident #97 liked to dance for activities, music
and coloring.
During an interview on 01/17/25 at 03:11 PM LVN D stated it was important for a resident to participate in
activities for well-being and improve their mood and keeps them moving. LVN D stated if they had
behaviors, it may distract them as well.
During an interview on 01/17/25 at 03:26 PM LD stated Resident #97 liked to do matching games, folding
activities, get fresh air, listen to oldies music and rock and roll. LD stated that Resident #73 loved to play
with a baby doll, participate in manicures, get hand massages, listen to music, and play darts. LD stated
that nursing was responsible to update the activities section of care plans for residents.
Review of Resident #3 face sheet revealed an [AGE] year-old female admitted on [DATE] with diagnoses of
Alzheimer's disease (a progressive brain disorder that causes memory loss and a decline in thinking skills),
unspecified dementia (a general term for dementia that doesn't have a specific diagnosis), other lack of
coordination (a condition that causes uncoordinated movement), and need for assistance with personal
care.
Review of Resident #3 health record revealed Resident #3 had no care plan in place.
During an interview on 01/17/2025 at 4:13 PM MDS H stated she stated she does the skilled side, and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 16 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0657
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Some
her partner does the long-term side of care plans. MDS H she stated she would think that activities would
complete the activities portion of the care plan. MDS H stated she does not enter that information into the
care plan. MDS H stated she was not sure how activity preferences make it into the care plan. MDS H
stated she was responsible for care planning, and she got the information from the MDS care area
assessment. She stated she is responsible for nursing part of the care plans and activities would be
responsible for activities care plan. MDS H stated if anyone is responsible to go behind other staff and
ensure their part is on the care plan, it would be MDS coordinators. MDS H stated a care plan is a working
document and it should be updated as needed with any changes. MDS H stated information for care plan
comes from the resident, family, IDT team, and dietary nurse manager. MDS H stated Resident #3 did not
have a comprehensive care plan in place and it should essentially get a care plan when they walk through
the door.
During an interview on 01/17/25 at 04:59 PM DON stated the responsibility of who was responsible for
updating care plans depends on what it was. DON stated activities should be updated by the LD. DON
stated activities should be on the care plan. DON stated if a resident had dentures or missing teeth that
would be found on the care plan. DON stated it should be on the care plan so staff could know how to care
for the resident or brush their teeth. DON stated behaviors should be on the care plan. She stated it was
important for a care plan to ensure it accurately reflected a resident's status so staff could get a full picture
of what and how to care for a resident. DON stated a comprehensive care plan should be completed within
14 to 21 days but if they are short term, it should be done sooner. She stated it was important for a resident
to have a care plan in place because it gave staff the picture of what the residents needs were. DON stated
if it was not completed within that timeframe staff may not be aware of interventions that help a resident.
During an interview on 01/17/25 at 05:53 PM, ADM stated care plans are a multi-person responsibility and
the IDT was also responsible for updating the care plan. ADM stated activity trends should be updated by
the LD or MDS nurse and something they can do together. ADM stated dental status should also be
included on the care plan. ADM stated it was important to ensure the care plan accurately reflected a
resident's status to know what their needs and wants were and to coordinate care. ADM stated that a
comprehensive care plan should be completed within 14 days. ADM stated it was important for a resident to
have a care plan in place so staff could know what their needs were and care for them properly. ADM
stated if it was not completed timely staff could miss and issues that needed to be addressed.
Review of facility policy titled Care Plans, Comprehensive Person-Centered dated March 2022 revealed a
comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the
resident's physical, psychosocial and functional needs is developed and implemented for each resident.
The comprehensive, person-centered care plan is developed within seven days of the completion of the
required MDS assessment and no more than 21 days after admission. Further review revealed the care
plan should describe services to attain to maintain the resident's highest practicable physical, mental, and
psychosocial well-being and also describes services that would otherwise not be provided due to a resident
exercising his rights including the right to refuse treatment.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 17 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to
prevent accidents.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure residents environment remained free
of accident and hazards to prevent avoidable accidents for 1 (Resident #28) of 1 resident reviewed for safe
transfers.
The facility failed to ensure mechanical lift #1 was removed from the floor after it was deemed out of order
on 01/03/2025.
The facility failed to ensure mechanical lift #2 was in working order prior to Resident #28's transfer. The
mechanical lift fell on top of Resident #28 and Resident #28 fell to the floor from the lift which resulted in
Resident #28 being transferred to the ER to be treated for a lumbar fracture and hemorrhage on
01/03/2025.
These failures resulted in an identification of an Immediate Jeopardy (IJ) on 01/15/2025 at 6:15 PM. While
the IJ was removed on 01/18/2025 at 6:15 PM, the facility remained at a level of no actual harm at a scope
of isolated that is was not immediate jeopardy due to the facility's need to evaluate the effectiveness of the
corrective systems.
These failures could place residents who require a mechanical lift for transfers at risk for falls and/or serious
injury or death.
Findings included:
Review of Resident #28 face sheet revealed a [AGE] year-old female admitted on [DATE] with diagnoses of
wedge compression fracture of second lumbar vertebra (break in the front of the vertebra that causes it to
collapse into a wedge shape), memory deficit following cerebral infarction (common cognitive impairment
that can affect memory, attention, concentration, and language), Traumatic subarachnoid hemorrhage
without loss of consciousness (type of brain injury that occurs when there's bleeding between the brain and
skull) and multiple sclerosis (a chronic disease that damages the central nervous system).
Review of Resident #28 significant change MDS dated [DATE] revealed, Resident #28 had a fracture and
major injury. Further review revealed Resident #28 was dependent on staff for chair to bed and bed to chair
transfers.
Review of Resident #28 undated care plan revealed Resident #28 was dependent on staff for transfers and
required a mechanical lift. Further review revealed Resident #28 fell from mechanical lift on 01/03/2025 with
interventions to keep area free of obstructions to reduce the risk of falls or injury.
Review of Resident #28 nursing progress note dated 01/03/2025 revealed LVN D was called to Resident
#28's room and Resident #28 was on the floor. Progress note revealed CNA N and CNA O tried to transfer
Resident #28 from bed to her wheelchair and stated that she fell from lift and laid on the floor. Resident #28
stated she bit her tongue and small amount of blood was noted. Resident #28 stated she hit her head. NP
was notified and provided order to send to ER.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 18 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
Review of Resident #28 nursing progress note dated 01/04/2025 revealed Resident arrived back to facility
with diagnosis of lumbar spine fracture and subarachnoid hemorrhage.
During an interview on 1/15/2024 at 12:02PM Resident # 28 started she remembered falling to the floor
after staff tried to get her to her bed with the lift. Resident #28 stated she was scared, screamed and bit her
tongue. She stated when she hit the floor, she thought she had broken her back. Resident #28 stated she
did not remember going to the hospital or if she had any injuries.
During an interview on 1/15/2024 at 1:40pm LVN D she stated she was working on 1/03/2025 and was
called to the Resident #28's room. LVN D stated upon arrival Resident #28 was on the floor and he two
aides (CNA N and CNA O) told her they tried to transfer Resident #28 from bed to her wheelchair and that
Resident #28 fell from the mechanical lift and laid on the floor. She stated Resident #28 was alert and the
resident told LVN D that she bit her tongue. LVN D stated she did notice a small amount of blood that
stopped bleeding by itself, and that Resident #28 told LVN D she hit her head. LVN D stated she completed
vitals and called the NP, which gave the order to send out Resident #28 to the ER for further evaluation.
LVN D stated she also called and informed Resident #28's son.
During an interview 1/15/2024 at 1:54PM CNA N stated, she worked 6:00 am to 2:00 pm on 01/03/2024
and at 10:00 am she and CNA N went to Resident #28's room to get her out of bed for activities. CNA N
stated they had already used the mechanical lift at 6:00 am on Resident #28 and with two other residents
without problems and did not have any knowledge of the mechanical lift being out of order. CNA N stated
when they moved the mechanical lift from the bed, the top of the mechanical lift fell on top of Resident #28.
CNA N stated, Resident #28 screamed out loud when she fell to the floor and fell on her back. CNA N
stated that Resident #28 stated she bit her tongue and saw it was bleeding. CNA N stated she ran to
contact the charge nurse LVN N and stated LVN N came to the room and completed vitals and Resident
#28 was sent to the ER because she hit her head.
During an interview on 1/15/2025 at 2:05PM CNA O she stated as they pulled the mechanical lift away from
the bed the top of the lift fell on top of Resident #28, and she fell on her back to the floor. CNA O stated
Resident #28 screamed out due to the impact. CNA O stated she stayed with the resident while CNA O
when to get the nurse. She stated LVN D came immediately.
During an interview on 01/15/2025 at 3:05 PM MD stated that the company who serviced mechanical lifts
came out earlier in the day on 1/03/2025. He stated that the technician stated he left an out of order sign on
a mechanical lift. MD stated he did not confirm there was a sign on the mechanical lift and that later he
heard a resident fell. MD stated that the service provider does not inspect the mechanical lift he only
calibrates the scale. MD stated that upon his inspection after the fall he saw that a washer separated from
the bolt which caused it to come out and what caused the mechanical lift to fall onto the resident. MD stated
that he removed the mechanical lift from the floor after the incident. MD stated that he inspected each
mechanical lift weekly and the service provide calibrates mechanical lifts monthly. MD stated he does not
document his weekly inspections. MD stated that there used to be an app the staff could report issues, but
it did not work out and there are maintenance binders that staff write down issues in.
During an interview on 01/15/2025 at 3:20 PM DON stated she was not working when the fall happened
with Resident #28. DON stated she returned to work on 1/06/2025. DON stated mechanical lift training was
completed on 12/24/2024 with staff, but not again after the incident with Resident #28. DON stated no
additional training was done regarding safe transfers and it was her intention to do it, but it did not happen.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 19 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
During an interview on 01/15/2025 at 3:57 PM ADM stated that staff said they were transferring Resident
#28 and the central arm came loose and she fell off the bed and onto the floor and was between the legs of
the lift. ADM stated Resident #28 was sent to the hospital. ADM stated that when the service provider come
to service the mechanical lift, they calibrate the lift and do not inspect it. He stated there was not routine
maintenance done unless something is was wrong with the lift. He stated that the MD inspected lifts
routinely but not in a formalized process. He stated that the service provider was out earlier in the day on
1/03/2025. He stated he had not heard that they marked a mechanical lift out of order. ADM stated they
used it for Resident #28's shower earlier in the day and two other residents before her fall. ADM stated that
the only thing that was not working was the battery in the scale but that was for weighing purposes. ADM
stated if someone stated that there was something wrong with mechanical lift, he would have expected it to
be taken it off the floor. ADM stated if the mechanical lift was out of order and used it would risk of someone
getting hurt and stated that someone did get hurt, but depended on if something was truly wrong with it.
ADM stated he was not sure if he had a policy on servicing mechanical lift. ADM stated he expected service
providers to notify management of any issues with equipment so it could be pulled off the floor. In a
subsequent interview on 01/15/2025, ADM stated that the service report for the mechanical lift serviced on
01/03/2025 was different than the lift that fell on Resident #28.
During an interview on 01/15/2025 at 05:30 PM DON stated all staff should report mechanical lift issues to
MD and if it was after his working hours, the staff should inform the immediate nurse and they should
contact MD. DON stated all staff were responsible for removing a non-working mechanical lifts from
resident care areas.
During an interview on 01/15/2025 at 5:30 pm CNA P stated that if the equipment was not working, he
would have been able to tell when he felt it not working like it used to. CNA P stated he did not know what
the policy was for reporting broken equipment, but stated he would report it to his chain of command. CNA
stated he would not know a mechanical lift was broken from the look of it. CNA P stated if it was broken
someone could get hurt.
Observation and interview on 01/15/2025 at 5:35 PM revealed a second mechanical lift with an orange sign
on it wheeled into MD's office that had do not use on it. MD stated that this lift was on the floor and that
ADM would have to be asked about if it was being used. MD stated it apparently already had the sign on it
not to use but he was unsure where it was and to ask ADM.
During an interview 01/15/25 at 5:35 PM, MA Q stated she would not know if equipment were broken
unless they put a sign on it. She would not be able to identify something was broken until it was not working
properly. MA Q stated if she needed to report it, she would have reported it to her charge nurse. MA Q
stated if they used broken equipment, they could hurt themselves or others.
During an interview on 01/15/2025 at 5:43 PM, CNA R stated if equipment was not working properly, she
would let the nurse know and would write a sign and remove it. CNA R stated she would move the
equipment outside the area. CNA R stated if she used a piece of equipment that was broken, it could hurt
herself or another resident.
During an interview on 01/15/2025 at 5:44 PM, service provider supervisor stated that the company only
calibrates the scales on the mechanical lifts. He stated that if there was an issue with the lift, they would
notify management. He stated that they would normally not tag the lift that it was out of order and if it was
not functioning, they would notify management.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 20 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
During an interview on 01/15/2025 at 5:50 PM, LVN S stated she was a charge nurse. LVN S stated if a
piece of equipment was broken a CNA would let her know. LVN S stated she normally worked 10:00 PM 6:00 AM and they did not use a lot of equipment. She stated they would scan the QR Code that was
implemented in May 2024 to notify the MD. LVN S stated CNAs would let us know and then they would go
through the steps of reporting. LVN S stated they would remove the equipment, put a sign on it and push it
to the back on in a closet if it was not working.
Residents Affected - Few
During an interview on 01/23/2025 at 11:54 AM, representative from mechanical lift manufacturer stated
that it was advised to do at least a monthly inspection of the mechanical lifts to look around for normal wear
and tear. Representative recommended that a day be set aside once a month to inspect the lift.
Review of service report dated 01/03/2025 revealed mechanical lift #1's serial number matched the service
report, and it was serviced on 01/03/2025. Further review revealed service reported noted motor that
spreads wheels does not work but scale is accurate left out of tag order on lift. Further review revealed
service provider emailed MD a copy of the service report on 01/06/2025.
Review of technician kiosk sign in and out information revealed service provider technical checked in at
01/03/2025 at 9:05 am and check out of the facility at 9:58 AM. Resident #28 was reported to have incident
at 10:00 AM.
Review of undated facility investigation pictures of mechanical lift #2 revealed differing serial number than
serial number of mechanical lift #1.
Observation on 01/16/2025 at 3:30 PM revealed mechanical lift #2 revealed differing serial number than lift
that was serviced on 01/03/2025.
Review of facility accident/incident report dated 01/03/2025 revealed equipment as fall contributing factors.
Review of manufacture owner's manual titled Battery Operated Patient Lift dated 03/01/2022 revealed the
operator of the lift is to inspect the mechanical before each use and included to check all bolts and nuts are
tight. Further review revealed at least once a month, the lift should be thoroughly inspected to recognize
any signs of wear, and/or looseness of bolts or parts and to replace any worn parts immediately.
Review of facility policy dated July 2017 titled Lifting Machine, using a Mechanical revealed make sure that
all necessary equipment (slings, hooks, chains, straps, and supports) is on hand and in good condition.
Further review revealed to test control and ensure emergency release feature works.
ADM and DON were notified on 01/15/2025 at 7:17 PM that an Immediate Jeopardy (IJ) had been
identified due to the above failures and an IJ template was provided.
The following POR was accepted on 01/17/2025 at 4:52 PM:
F689
This is to confirm the submission of our Plan of Removal provided by this facility. For F689 IJ. The
submission of this POR does not constitute an admission on the part of the facility as to accuracy
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 21 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
of the surveyor's findings, the conclusion drawn from there, nor is the scope and or severity regarding any
deficiency cited applied correctly.
How corrective action will be accomplished for those residents found to have been affected by the deficient
practice.
The resident went sent to the ER for further evaluation and treatment on 1/3/2025. The resident was treated
for L2 transverse fracture and monitored for brain bleed and resolved. On 1/4/2025 Resident returned to the
facility at her previous level of care with no changes and remains a two-person mechanical lift assist for
transfers.
How the facility will identify other residents having the potential to be affected by the same deficient
practice; Residents who require a two person assistance with mechanical lifts have the potential to be
affected. On 1/16/2025 Administrator reviewed last twelve months of incident reports with no instances
mechanical lift malfunction with residents. There have been no other incidents with mechanical lift
malfunctions.
The mechanical lift used in the incident with this resident (serial number ending 50) was removed from
service on 1/3/2025, secured and made inoperable for further use. The mechanical lift noted by the service
technician as motor that spreads the wheels does not work (serial number ending 26) has been removed
from service and secured from use on 1/15/25.
As of 1/16/24 Administrator validated there are three Mechanical lifts in use; lift with serial number ending
35, lift with number ending 79, lift with number ending 500.
On 1/16/25 Area Lead Maintenance Director completed a re-inspection of all mechanical lifts on site, all lifts
in use are functioning properly. 1/16/25 Administrator and Area Lead Maintenance Director confirmed
Director confirmed the two other lifts remain removed from service and secured.
On 1/15/24 Maintenance director has been relieved of duty by Administrator pending investigation,
retraining, and demonstrated skills competency by VP of Plant Operations.
Measures to be put into place or systemic changes made to ensure that the deficient practice will not recur;
On and beginning 1/15/25 the Director of Nursing and Administrator will conduct re-education including
post test with direct care staff on safe transfer and lift operation, and reporting any operational concerns to
management. On 01/15/2025 the Director of Regulatory Compliance in-serviced the Administrator and
Director of Nursing on Abuse, Neglect, and Resident Rights. Administrator or designees initiated
in-servicing all staff on Abuse, Neglect, and Resident Rights on 1/16/2025. Any staff who are not present to
complete the in-servicing by 1/18/25 or new staff after that date will be required to complete the in-servicing
at the start of their next shift before beginning work.
Revised Lift Maintenance and Inspection policies and practices including documentation, and revised
lock-out tag-out procedures will be implemented on 1/16/2025 to ensure continued safe operation of lift
equipment. Any staff -including maintenance director who are not present to complete the in-servicing by
1/18/25 or new staff after that date will be required to complete the in-servicing at the start of their next shift
before beginning work. Administrator and DON in-serviced by Lead Area Maintenance Director 1/17/25.
Service provider will be notified of new requirement to personally review all lift inspections with
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 22 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
the Administrator or Director of Nursing while on-site completion date 1/17/25.
Level of Harm - Immediate
jeopardy to resident health or
safety
How the facility plans to monitor its performance to make sure that solutions are sustained.
Administrator will directly review all mechanical lift inspections weekly for four weeks. Then bi-weekly for two
months. Beginning 1/16/25 and ongoing.
Residents Affected - Few
Beginning 1/16/25 and ongoing Area Lead Maintenance Director will conduct maintenance and safety
inspections on all mechanical lifts monthly for three months then monthly thereafter by facility maintenance
director . These inspections will be reviewed with Administrator while on-site.
Beginning 1/17/25 Nurse Managers will observe five direct care staff a week for four weeks, during care, of
residents who require mechanical lifts, to ensure that staff demonstrate competencies with re-education as
needed. Then bi-weekly for two months.
The Maintenance and Inspection logs, and results of observations will be reviewed at the monthly QAPI
meetings for 3 months beginning with 1/17/25 and ongoing. The Administrator is was responsible for
implementing the acceptable plan of correction.
The POR was monitored from 01/16/2025 to 01/18/2025 as follows:
During an interview on 01/16/2025 at 3:32 PM, ADM stated that the lift serviced on 01/03/2025 was
identified as mechanical lift #1 and the serial number on the service report was different that mechanical lift
#2 which is the lift that was used during the transfer with Resident #28. ADM stated that the lift in the
service report was supposedly marked out of order but he was unsure who the technician check out with
and notified of this. ADM stated that the lift in the report (mechanical lift #1) was pulled off the floor on
01/15/2025 and marked out of order. ADM stated he had not been made aware that there was an issue with
mechanical lift #1 until then. ADM stated that the lift involved in Resident #28's fall was a different lift and
had last been serviced on 11/05/2024. ADM stated that normally the MD would be responsible for repairing
and ordering parts to service the lift outside of scale calibration.
Observation on 01/16/2025 revealed mechanical lift #1 and mechanical lift #2 marks identified as out of
order and zip tie through battery compartment to prevent use.
Observation on 01/18/2025 of a locked maintenance closet revealed mechanical lift #1 and mechanical lift
#2 were stored and tagged as inoperable with a zip tie through the battery compartment and no batteries
attached.
During an interview with the ADM on 1/18/2025 at 12:15pm he stated that any staff not completing the
in-servicing by 1/18/2024 would not be permitted to work until they are in-serviced over the topics related to
the IJ. He stated for new hires, nurses would get the change in condition, PHC trainings, and aides would
receive the mechanical lift, and flu trainings.
During interviews on 01/18/2025 from 12:55pm-3:00pm, the DON, two RN's and four CNA's from both
shifts stated they were in-serviced on infection control, the order of donning: sanitize hands, apply gown,
apply mask, apply shield, then gloves and once done with their task they must do everything in reverse
order, dispose of the PPE, sanitize their hands and put on new mask. They were in-serviced on reporting of
ANE, including the ANE coordinator being the Administrator. They were taught that all
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 23 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0689
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Few
mechanical lifts are to be used by 2 people at a time, how to identify a resident needing mechanical lift
transfers by the electronic record, and how to properly ensure working order and then use of the
mechanical lift. They also revealed knowledge of using Proactive Health check in the residents' EMR.
During an interview with the DON on 1/18/2025 at 3:45pm she stated she received training from the DCS
regarding influenza and infection control, what signs and symptoms need to be reported, change in
condition must be reported to the MD, RP, and clinical staff working with the resident. Mechanical lift
in-servicing, how to properly don/doff PPE, and that the ADM is the abuse coordinator. The DON, ADM,
and DCS had been taking turns providing the mechanical lift, proactive health check, proper PPE
application and removal, and outbreak in-services to direct care staff. The DON revealed she will be
responsible for providing in-servicing for new hires and any PRN staff must complete the training before
working the floor.
Review of a inspection log labeled [Mechanical] Lift Preventative Maintenance Inspection Log, reflected 5
lifts were documented as inspected on 1/16/2025.
Review of a policy titled Mechanical Lift Maintenance and Inspection Policies dated revised 1/16/2025
reflected maintenance director will complete a visual and function inspection of all lifts weekly. If any area
does not pass inspection, the lift with be removed from the service area, and a lock out/tag-out indicator
affixed so as to prevent unauthorized use.
Review of an email from the ADM to a scale inspector dated 1/17/2025 revealed that the inspector must
notify the ADM and be accompanied by the ADM throughout a service technician's inspection of lifts at the
facility.
Review of document title Mechanical Lift Audit by Nurse Manager 5 per week for 4 weeks revealed an audit
conducted on 1/17/2025 by the DCS.
Review of in-service titled Abuse/Neglect & Resident Rights reflected it was presented by DCS dated
1/17/2025 was provided to the ADM and the DON.
While the IJ was removed on 01/18/2025 at 6:16 PM, the facility remained at a level of no actual harm with
the potential for more than minimal harm that is was not immediate due to the facility's need to evaluate the
effectiveness of the corrective systems.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 24 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Provide enough food/fluids to maintain a resident's health.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review, the facility failed to maintain acceptable parameters of
nutritional status, such as usual body weight or desirable body weight range unless the resident clinical
condition demonstrated that this was not possible or resident preferences indicated otherwise for one
(Resident #159) of eight residents reviewed for nutrition status maintenance.
Residents Affected - Few
The facility failed to obtain consistent weights of Resident #159.
The facility failed to update the care plan to reflect the needs of Resident #159
The facility failed to keep accurate record of Resident #159's food intake.
This failure could place residents at risk of further weight loss, malnutrition, and decreased quality of life.
Findings included:
Record review of Resident #159's face sheet reflected an [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included a fracture of right femur and orthopedic aftercare, hypertension,
congestive heart failure, mild intermittent asthma, vascular dementia, repeated falls, presence of an
implantable cardiac defibrillator (a pacemaker , non-Hodgkin lymphoma (lymph cancer) , coronary
atherosclerosis due to calcified coronary lesion (heart disease with plaque buildup), pneumonia, urinary
tract infection, depression, and anxiety.
Record review of Resident #159's MDS reflected a BIMS score of 3, indicating severe cognitive impairment,
and a complete dependence for ADL's.
Record review of Resident #159's Care Plan dated 12/10/24 reflected:
o
A potential for fluid volume overload related to Congestive heart failure, with a goal stating she would be
free from signs and symptoms of fluid volume overload. Interventions included administering diuretics and
monitor for side effects, assess for breath sounds and observe for labored breathing, encourage adequate
fluid intake within restrictions as ordered, keep head of bed elevated, monitor for signs and symptoms of
fluid overload such as edema, shortness of breath, and report to physician and turn and reposition every 2
hours and as needed.
Has a history of anemia and is at risk for weakness, encourage diet as ordered .
There was no care plan for weight loss.
Record review of Resident #159's Physician Orders reflected:
o
01/14/25 - Regular Ground Continuous diet
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 25 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
There were no orders for weights in the care plan.
Level of Harm - Minimal harm
or potential for actual harm
Record review of Resident #159's Weights reflected:
85.8 pounds 01/17/2025
Residents Affected - Few
100.4 pounds on 01/04/2025
100.6 pounds on 12/31/2024
101 pounds on 12/25/2024
103.6 pounds on 12/10/2024
Record review of Resident #159's food logs dated 01/17/25 reflected:
01/07/25 at 12:42 pm: Resident at 100% of Breakfast and Lunch
01/07/25 at 8:36 pm resident ate 75% of dinner
01/08/25 at 9:46 am resident ate 50% of both breakfast and lunch.
-no dinner was logged
01/09/25 at 10:57 am resident ate less than 25% of breakfast and lunch.
-No dinner was logged
01/10/25 at 10:57 am resident ate 50% of breakfast and 25% of lunch.
01/10/25 at 9:04 pm resident ate 100% of dinner
01/11/25 No Food Intakes were logged
01/12/25 at 8 am resident ate 25% of lunch.
01/12/25 at 10:17 am resident ate 75% of breakfast.
01/12/25 at 9:12 pm resident ate less than 25% of her dinner
01/13/25 at 8:15 am resident ate 100% of both breakfast and lunch
-No dinner was logged
01/14/25 at 10:26 am resident at 0% of breakfast
01/14/25 at 12:44 pm resident ate less than 25% of lunch
01/14/25 at 4:45 pm resident ate 75% of dinner
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 26 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
01/15/25 at 9:31 am resident ate 100% of breakfast and 25% of
Level of Harm - Minimal harm
or potential for actual harm
Lunch
01/15/25 at 8:43 pm resident ate 50% of dinner
Residents Affected - Few
No further food intake was noted.
Record Review of facilities mealtimes revealed:
Breakfast at 7:30 am
Lunch at 11:30 am
Dinner at 4:30 pm
Observation of resident #159 on 01/14/25 at 9:35 am revealed the resident groaning in her bed and stated
she did not feel well. Resident's eyes were severely sunken, resident's color was pale, and the muscles on
her temples had severely atrophied.
Observation of resident #159 on 01/15/25 at 11:35 am revealed the resident alone in her room, sitting up in
wheelchair, with her food set up to eat. The resident seemed unable to bring the fork to her mouth and was
picking at her food.
Observation of resident #159 on 01/15/25 at 12:35 pm revealed the resident's plate on the cart outside her
room with less than 10% of meal eaten.
Observation of resident #159 on 01/17/25 at 2:45 pm revealed resident's RP was feeding her a protein
smoothie that he had brought to the facility.
In an interview with CMA Y on 01/16/25 at 4:45 pm she stated she was familiar with Resident #159 and
knew she needed help eating. She stated sometimes she would feed her or sometimes she would pass off
to another aid. She stated it was expected to log into the healthcare record and log food intake. She stated
she didn't realize the resident was eating less and losing weight. She stated a restorative aid was
responsible for weighing the residents. If someone did not want to eat, she would come back later to try
again. She would ask them if they wanted a substitute and would bring them more food that they liked . She
stated the residents could lose their quality of life if they lost a lot of weight.
In an interview with SLP 01/17/25 at 10:35 am she revealed that Resident #159 had had poor meal intake
since her return from the hospital in December. She had evaluated the resident for dysphagia (lack of
swallowing ability) and had recently downgraded her diet to a ground diet. She stated that the restorative
aids are supposed to weigh the resident and report any weight loss. She realized the resident had lost
some weight but did not know how much or if it was significant. She did not speak with any members of her
team about it or notify the doctor or dietitian. She knew that the dietitian had placed her on some
supplement but did not know which one. She did speak to the family about her dysphagia screening at the
care plan meeting, but it was not put on her care plan. She believed someone should have been sitting with
the resident to feed her but had not seen anyone do it recently .
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 27 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0692
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Interview with RDN on 01/17/25 at 2:30 pm revealed that she had completed her nutrition consultation on
12/23/24 virtually and had not seen the resident or contacted the family while conducting her consultation.
She stated she had been at the facility for the last 3 weeks but had not gone to visit the resident or see her
in person. She stated the resident had been referred for being underweight but not for weight loss.
Although, at the time of her assessment she had a 3.6% weight loss in less than a week, according to her
record. She stated that she put the resident on a small dose oral nutrition supplement to help boost her
calorie intake. If the resident has unintended weight loss at a severe level, she would monitor their weights
and intake weekly and add nutrition supplements with meals as indicated. She believed it was nursing
standard that people with CHF and weight loss or gain should be monitored .
Interview with the DON on 01/17/25 at 5:00 pm revealed that she was aware that Resident #159 was
having a decline in her food intake, and they were tracking her as a potential hospice resident. She was
unaware that they had not been weighing the resident in the last two weeks or that she had lost 14.8
pounds in 13 days. She stated that people with congestive heart failure should have been weighed daily
and if they were flagged for losing weight the resident should have been weighed weekly. She was unsure
about why there was no order for weights in her record. She believed if they had weighed her weekly, they
could have made a difference in her weight loss. The DON stated that if a resident's food intake trends
downwards the healthcare record system will send them an alert. She stated that the nursing aids should
sit with the residents to feed them. She expected to be notified of any change of condition or a significant
deterioration of a resident's condition .
Interview with the NP on 01/24/25 at 10:03 am revealed that the facility had notified him of the resident's
weight loss on 01/07/25. He ordered a 120 ml high calorie drink to be given at med pass and placed her on
an appetite stimulant. He did not place an order to weigh the resident because he expected the facility to
weigh the resident once a week. He used those weights to monitor his interventions. He stated doing
weekly weights would have helped monitor her treatments more effectively. He stated he was notified again
on 01/22/25 of her further weight loss but the resident had been discharged by that point. He stated that
adding in an additional high calorie shake with meals could have helped the resident and prevent weight
loss. He expected the facility to notify him if a resident has a weight loss of more than 5 pounds in a week
or for people with congestive heart failure a weight loss of more than 3 pounds in a day. He stated the
facility should have been updating care plans for people with unintended weight loss or were underweight
that need intervention .
Call with the RP for resident #159 on 01/24/25 at 10:38 am revealed the RP saw the resident on 01/17/25
and her condition had rapidly deteriorated since he saw her last on 01/10/25. He stated that when he came
to visit the nurses were putting a tray in front of the resident and not assisting the resident with meals. He
went to the facility on [DATE] and the resident's meal tray was not the ordered diet. He had to request a
new tray. He believed that the facility was not providing the oversite necessary to ensure she maintained
her weight . The RP stated he moved his mother to an assisted living where the facility was helping her eat
daily.
Review of Evidence Based Practice Guidelines of Unintended Weight Loss in Older Adults from the
Academy of Nutrition and Dietetics dated 01/04/16 states, Strong Imperative for Monitoring and Evaluating
Anthropometric Measurements. The Registered Dietitian should monitor and evaluate weekly body weights
of older adults with unintended weight loss until the body weight has been stabilized to determine
effectiveness of medical nutrition therapy. Studies support an associate between unintended weight loss
and increased mortality.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 28 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a
licensed pharmacist.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record review the facility failed to provide pharmaceutical services (including
procedures that assure the accurate acquiring, receiving, dispensing, and administering of all drugs and
biologicals) to meet the needs of 2 of 5 residents (Resident #31 and Resident #35) reviewed for
pharmaceutical services.
The facility failed to remove discontinued controlled medications from the medication cart for Resident #31
and Resident #35.
The facility failed to ensure proper reconciliation for drugs and investigate errors.
This failure leaves residents vulnerable to medication errors.
Resident #31
Record review of Resident #31's face sheet reflected an [AGE] year-old male who was admitted to the
facility on [DATE]. His diagnoses included end-stage Alzheimer's disease and receiving hospice services,
dementia, metabolic encephalopathy (a brain disease that causes altered mental status), repeated falls,
anxiety disorder, muscle weakness, pain, abnormality of gait and mobility, dyspnea (the inability to
coordinate breathing), gastro-esophageal reflux, feeding difficulties, and need for assistance with personal
care.
Record review of Resident #31's Quarterly MDS assessment, dated 10/06/23 reflected a BIMS score of 2,
indicating his cognition was moderately to severely affected. Further review of the MDS revealed Resident
#31 required total assistance for activities of daily living, and he used a wheelchair.
Record review of Resident #31's Care Plan dated 01/17/25 reflected he required hospice as evidenced by
terminal illness of end-stage Alzheimer's disease. The goal was dignity would be maintained and Resident
#31 would be kept comfortable and pain free within one hour of intervention over the next 90 days.
Intervention included nursing to monitor for signs and symptoms of increased pain, discomfort, and give
medication and treatments for relief.
Record review of a Clinical Note entry dated 08/15/24 for Resident #31 reflected a new order from hospice
to discontinue Klonopin (clonazepam) due to recent fall.
Record review of a Medication Administration Record for Resident #31 reflected:
o
Start date of 07/25/24 for Tramadol 5mg/mL oral solution (10mL ) every 6 hours had been discontinued,
and
o
Start date of 07/29/24 for Lorazepam 0.5mg tablet PRN every 4 hours for 14 days had been completed,
and
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 29 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
o
Level of Harm - Minimal harm
or potential for actual harm
Start date of 07/30/24 for Klonopin (clonazepam) 0.5mg 1 tablet twice daily had been discontinued.
Residents Affected - Few
Record review of controlled medication administration log dated 03/11/24 revealed the last medication
count of the bottle was on 08/18/24 and had 22 pills left in the bottle.
Observation of medication cart on 01/17/25 at 12:00 pm revealed a bottle of Clonazepam dated 08/12/24
with 21 pills left in the bottle.
Observation of the medication cart on 01/17/25 at 12:10 pm revealed the DON counted the pill bottle and
viewed the missing medications from the medication punch card in front of the state surveyor.
Resident #35
Record review of Resident #35's face sheet reflected an [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included hypertension, fracture of left femur with encounter for orthopedic
aftercare, muscle weakness, dementia, cognitive communication deficit, hypothyroidism, depression, and
urinary tract infection.
Record review of Resident #35 's MDS assessment, dated 02/09/25 reflected a BIMS score of 0, indicating
her cognition was moderately to severely affected. Further review of the MDS revealed Resident #35
required total assistance for her activities of daily living, and she used a wheelchair.
Record review of Resident #35's Care Plan dated 01/17/25 reflected Resident #35 was not able to
complete a Brief Interview for Mental Status. Further review of the MDS revealed Resident #35 required
moderate assistance for her activities of daily living, and she used a manual wheelchair.
Record review of Resident #35's Physician Orders reflected an order date of 01/15/25 for Tramadol 50mg 1
tablet every 6 hours as needed, and a discontinued date of 05/06/24 for Tramadol 50mg 1 tablet every 6
hours as needed.
Record review of Controlled Drug Receipt and Record revealed the last administration of Tramadol 50 mg
was on 09/16/24 with a final count of 30 pills.
Observation on 01/17/25 at 12:00 pm of medication cart reconciliation revealed 26 pills of Tramadol 50 mg
left in the container.
In an interview with Nurse LVN Z on 01/17/25 at 12:10 pm she stated that she did not administer the
medication because it was not the specific one prescribed for the residents. She stated that she did not
know why it wasn't disposed of. She stated she should have notified the DON and waited for an
investigation to take place before leaving the facility . She did not count the medicine on that shift. She did
not dispose of the medicine because it was another LVN's cart.
In an interview on 01/17/25 at 12:10 pm the DON stated she was unaware of the situation for the missing
medications and confirmed that the medication was missing for both residents. She stated the bottle had
been discontinued and resided in the RN's controlled drug box . She stated she expected to be notified
immediately of any issues with counting the controlled medication. She expected the medication to be
disposed of immediately after the medication was discontinued by the doctor.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 30 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0755
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
In an interview with LVN W on 01/17/25 at 4:22 pm she stated she was working that shift but did not
remember any discrepancies. She remembered that Resident #31's went down to PRN and later in the
month they discontinued it because they thought it was contributing to her falls. She stated that she hadn't
given Resident #35's PRN Tramadol since earlier in the summer. She stated she had reduced the
frequency after she was healed from her surgery. She did not remember administering any doses to her in
August. She stated that if she found a discrepancy she would ask the nurse, then notify the DON, and they
would notify the doctor.
In an interview with the DON on 01/17/25 at 5:00 pm she stated that the results of their investigation were
inconclusive, and she did not have any idea what happened to the medications. She expected to be notified
of any significant medication error or discrepancy. She allowed for late entries after shift if she was notified,
but that was not the case in this situation. She stated she has conducted in-services on how to complete
late documentation.
Review of the facility policy titled Management of Controlled Medications stated that the DON would log
discontinued controlled medications on the Destruction log. If a discrepancy was found and the cause could
not be located, it must be reported immediately to the DON. The staff member must stay in the facility
during the investigation.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 31 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Many
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve
food in accordance with professional standards.
Based on observation, interview and record review, the facility failed to prepare, distribute, and serve food
in accordance with professional standards for food service safety in one of one kitchen observed for food
storage, preparation, and distribution.
1.
The facility failed to ensure [NAME] I wore a hair restraint that full covered her hair on 01/14/2025 while
preparing food.
2.
The facility failed to ensure [NAME] I performed hand hygiene when preparing food on 01/14/2025.
These failures could place residents at risk for health complications, foodborne illnesses and decreased a
quality of life.
Findings included:
Observation on 01/14/2025 at 7:06 AM revealed [NAME] I wore surgical mask around neck and hair fell out
from hair net. Further review revealed DA K not wearing mask.
Observation on 01/14/2025 at 7:18 AM revealed NSS L in kitchen with no mask on.
Observation on 01/14/2025 at 10:09 AM revealed [NAME] I wore glove with hole on left hand. [NAME] L
had hair sticking out of restraint and continued to wear mask around neck while she prepped food.
Observation on 01/14/2025 at 10:11 AM revealed [NAME] I removed gloves and mixed puree bread without
performing hand hygiene.
Observation on 01/14/2025 at 10:12 AM revealed [NAME] I put new gloves on without performing hand
hygiene.
Observation on 01/14/2025 at 10:13 AM revealed [NAME] I removed gloves and put in new gloves without
performing hand hygiene.
Observation on 01/14/2025 at 10:19 AM revealed [NAME] I pushed washed trays out of dishwasher with
gloves on.
Observation on 01/14/2025 at 10:22 AM revealed [NAME] I donned new gloves without performing hand
hygiene.
Observation on 01/14/2025 at 10:24 AM revealed [NAME] I removed gloves and donned new gloves
without hand hygiene.
Observation on 01/14/2025 at 10:26 AM revealed [NAME] I removed gloves and put on new gloves without
performing hand hygiene.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 32 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
Observation on 01/14/2025 at 10:33 AM revealed [NAME] I left stove after prepping water for macaroni and
grabbed chicken from warmer and put chicken in blender with same gloves on.
Observation on 01/14/2025 at 10:35 AM revealed [NAME] I removed gloves and put new gloves without
performing hand hygiene.
Residents Affected - Many
Observation on 01/14/2025 at 10:36 AM revealed [NAME] I wiped gloves on apron and kept gloves on and
did not perform hand hygiene.
Observation on 01/14/2025 at 10:43 AM revealed [NAME] I donned new gloves without hand hygiene.
Further observation revealed glove torn with [NAME] I's nail. [NAME] I kept gloves and proceeded to
prepare macaroni.
Observation on 01/14/2025 at 11:14 AM revealed [NAME] I's left glove was torn on palm while stirring
macaroni. [NAME] I kept torn glove on.
During an interview on 01/17/2025 at 2:38 PM DA K stared that hair restraints should be covering all of the
hair. She stated if it wasn't hair could fall into the food. DA K stated hand hygiene should be performed
when you entered the kitchen, move to a new area and before putting on gloves and before handling food.
During an interview on 01/17/2025 at 2:41 PM NSS L stated hair restraints should be worn to ensure hair is
all the way in hair net with no hair sticking out. NSS L stated if hair restraints were not on all the way, hair
could get in food and contaminate food. NSS L stated hand hygiene should be performed when changing
stations, taking off gloves. NSS L stated staff should wash hands before going back to preparing food. NSS
L stated if there was a hole in glove staff should remove those, dispose gloves, wash hands and put on new
one gloves. He stated if food is prepared with a hole in gloves or hand hygiene was not performed it could
cause cross contamination.
During an interview on 01/17/2025 at 2:44 PM NSS M stated staff should wash hands when they first hit
door, and should constantly wash their hands. NSS M stated if stated touched something or move
something they should wash hands. NSS M stated when you change gloves, before putting on new gloves
you should wash your hands. NSS stated residents could get sick, cause outbreak spread bacteria if hands
are not washed. NSS stated hair restraints should be worn in the kitchen and hair should be all under the
hair net with no hair hanging out as it could contaminate and fall into food and make residents sick. If there
is a hole in gloves, staff should remove, wash hands and replace gloves.
During an interview on 01/17/2025 at 2:46 PM, [NAME] J stated hand hygiene should be performed when
she started work and as soon as she walked into the kitchen, she washed her hands immediately. [NAME]
J stated you should wash hands before and after changing gloves, so you do not cross contaminate.
[NAME] J stated staff were supposed to wash hands when you leave your food preparation area and when
you started a new task. [NAME] J stated hair nets should be work covering all of the hair. [NAME] J stated if
she had a tear in gloves, she would remove gloves and wash her hands and stated prepped food may need
to be thrown away as food could be contaminated depending on how the glove tore. [NAME] J stated if you
do not wash your hands, you could cause issues with food and have food contaminated. She stated if hair
was sticking out of the hair restraint, it could get food and she would notify her supervisor if she saw this.
During an interview on 01/17/25 at 06:01 PM ADM stated he expected hand hygiene in kitchen to be
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 33 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0812
Level of Harm - Minimal harm
or potential for actual harm
performed numerous times. He stated hand hygiene should be performed after touching anything unclean
or anything off the line. ADM Stated if gloves were ripped and hygiene should be performed, and new
gloves should be put on. ADM stated hand hygiene should been performed before changing gloves. ADM
stated that hair restraints should be worn with all of the hair inside. He stated if not, hair could get into the
food.
Residents Affected - Many
Review of facility policy titled Use of Plastic Golves dated November 3, 2004, revealed hands are to be
washed when entering the kitchen and before putting on the gloves. Further review revealed anytime a
contaminated surface is touch, the gloves must be changed.
Review of facility policy titled Hand Washing dated November 3, 2004, revealed before starting work, after
removing gloves and other times hand have been soiled.
Review of facility in-service dated 01/06/2025 revealed topic covered was cross contamination prevention.
Summary of training included hand hygiene is part of standard and transmission-based precautions.
Sanitize or wash hands before applying gloves.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 34 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Provide and implement an infection prevention and control program.
Level of Harm - Immediate
jeopardy to resident health or
safety
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Intake
#557738
Residents Affected - Some
Based on observations, interviews, and record review, the facility failed to provide a safe and sanitary
environment to prevent the development and transmission of communicable diseases and infections for 7 of
29 residents (Resident #1, Resident #17, Resident #68, Resident #39, Resident #80, Resident #159,
Resident #21) reviewed for infection control.
1.The facility failed to test all residents who had flu like symptoms.
2. The facility failed to put place residents on quarantine or droplet precautions when indicated.
An IJ was identified on 01/15/25 at 4:45 pm. The IJ template was provided to the facility on [DATE] at 7:15
pm. The plan of removal was accepted on 01/17/25 4:52 pm. While the IJ was removed on 01/17/25 at 5:30
pm the facility remained out of compliance at a scope of pattern and a severity of no actual harm identified
as patterned due to the facility's need to complete in-service training and evaluate the effectiveness of the
corrective systems.
4.
LVN E did not follow Enhanced Barrier Precautions by not putting on a gown when conducting medication
administration via gastrostomy tube for Resident #17.
5.
The SC did not follow Enhanced Barrier Precautions by not putting on a gown before providing peri-care
and assistance during wound care for Resident #1.
These failures placed the residents at risk of infection transmission, respiratory distress, hospitalization,
and even death.
Findings included:
Resident #68
Record review of Resident #68's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included an acute upper respiratory infection, chronic pain syndrome,
heart failure, hyperlipidemia, depression, seasonal allergic rhinitis, arthritis, shortness of breath, dementia,
Vitamin D deficiency, and Vitamin B deficiency.
Record review of Resident #68's Quarterly MDS assessment, dated 01/09/25 reflected a BIMS score of 15,
indicating her cognition was mildly affected. Further review of the MDS revealed Resident #68 required
set-up or clean up assistance for meals and oral hygiene, and partial/moderate assistance for her activities
of daily living. Further review of the MDS reflected Resident #68 used a manual wheelchair for mobility.
Record review of Resident #68's Care Plan dated 01/17/25 reflected she has episodes of shortness of
breath and was at risk for respiratory distress. The goal indicated decreased episodes of shortness
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 35 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Immediate
jeopardy to resident health or
safety
of breath, and no signs or symptoms of respiratory distress/failure over the next 90 days. Interventions
included use of oxygen and take slow deep breaths, nursing to monitor for signs of relief from shortness of
breath and provide respiratory treatments per orders, administer medications as ordered, and assess
respiratory status by checking breath sounds, respiratory rate, skin color and notify physician of abnormal
findings.
Residents Affected - Some
Record review of Resident #68's Clinical Notes reflected:
o
01/13/25 at 02:01 PM - Resident #68 refused to take geri-tussin 10 mL.
o
01/13/25 at 04:25 PM - X-ray result came back and notified Nurse Practitioner, who ordered Tamiflu 75mg
PO BID x 5 days. Carried out order and faxed to pharmacy. Called her RP and left a message.
o
01/13/25 at 05:53 PRM - Nurse Practitioner ordered Influenza testing. Scheduled with [Company Name] to
come onsite to get the test, in-house Influenza testing kit is out. Scheduled 01/14/25. No Test Results were
available.
Observation of resident's room on 01/14/25 at 4:50 pm revealed no airborne precautions or PPE signage
outside the door.
Observation on 01/14/25 at 12:45 pm revealed CNA N passing out trays to resident #68 room without
donning proper PPE.
Resident #39
Record review of Resident #39's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included chronic pain due to trauma, a contusion of head, wedge
compression fracture 3rd lumbar vertebrae, rheumatoid arthritis, fracture of left femur and nasal bones,
repeated falls, severe protein-calorie malnutrition, hypotension, nausea,
Record review of Resident #39's Quarterly MDS dated [DATE] reflected a BIMS score of 15, indicating her
cognition was intact. Further review of the MDS revealed Resident #39 required moderate to substantial
assistance for her activities of daily living, and she used a wheelchair.
Record review of Resident #39's Care Plan dated 12/10/24 reflected she was at risk for allergic reaction
related to allergies to codeine and gluten. The goal was for Resident #39 to not have an allergic reaction for
the next 90 days. Interventions included a review of listed allergies prior to giving new medications, review
of diet for food allergies, notify physician if Resident #39 has an allergic reaction to new medications or
foods, and document signs and symptoms of allergic reaction.
Record review of a Clinical Note for Resident #39 dated 01/12/25 at 12:54 AM reflected Resident #39 felt
as if she was getting sick or it may be allergies. Resident #39 denied any pain after the nurse offered her
pain meds. Resident #39 stated she was going to continue without any medication and if
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 36 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
it becomes worse she would ask for something.
Level of Harm - Immediate
jeopardy to resident health or
safety
Record review of a Clinical Note for Resident #39 dated 01/16/25 at 03:13 PM reflected a Rapid Flu Test
Procedure Card showed a negative test result and NP would be notified about negative test .
Observation of resident #39's door on 01/14/25 revealed no PPE or airborne precaution signage
Residents Affected - Some
Observation on 01/14/25 at 12:45 pm revealed CNA N passing out trays to resident #39 without donning
proper PPE.
Resident #80
Record review of Resident #80's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included syncope and collapse, urinary tract infection, diabetes mellitus
type 2, seizures, encephalopathy, altered mental status, legal blindness, hyperlipidemia, hypertensive heart
disease, cerebrovascular disease, and personal history of malignant neoplasm of organs and systems.
Record review of Resident #80's 5-day MDS assessment, dated 12/22/24 reflected a BIMS score of 10,
indicating her cognition mildly to moderately affected. Further review of the MDS revealed Resident #80
required partial/moderate assistance for her activities of daily living, and she used a walker and a
wheelchair.
Record review of Resident #80's Care Plan dated 01/16/25 reflected Resident #80 required extensive
assistance with bed mobility, bathing, hygiene, dressing and grooming. The goals were for Resident #80 to
be odor free, dressed and out of bed daily over the next 90 days, and Resident #80 would assist with her
activities of daily living to the highest degree possible. The interventions included transfer status with gait
belt with one staff assist and set up assist with her meals .
Record review of resident's progress notes revealed no notification between the staff and doctor.
Observation of Resident #80's room revealed no signage of PPE outside the room.
Observation in resident #80's room on 01/14/25 at 07:25 am revealed RN U entering room to provide a
head to toe assessment for resident 80.
Observation on 01/14/25 at 12:45 pm revealed CNA N passing out trays to resident #80 room without
donning proper PPE.
Observation in resident #80's room on 01/15/25 at 12:15 pm revealed CNA N entered room with only a
surgical mask on.
Interview with Resident #80 on 01/15/25 at 12:15 revealed the resident had been feeling ill over the
weekend. She reported symptoms of diarrhea, cough and congestion and body aches. She was not offered
a flu shot or flu test.
Resident #159 Record review of Resident #159's face sheet reflected an [AGE] year-old female who was admitted to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 37 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Immediate
jeopardy to resident health or
safety
the facility on [DATE]. Her diagnoses included a fracture of right femur and orthopedic aftercare,
hypertension, congestive heart failure, mild intermittent asthma, vascular dementia, repeated falls,
presence of an implantable cardiac defibrillator, non-Hodgkin lymphoma, coronary atherosclerosis due to
calcified coronary lesion, pneumonia, urinary tract infection, depression, and anxiety.
Record review of Resident #159's MDS revealed a BIMS of 0 indicating severe cognitive impairment.
Residents Affected - Some
Record review of Resident #159's Care Plan dated 12/10/24 reflected:
o
A diagnosis of asthma and she was at risk for shortness of breath and respiratory failure. The goal was for
asthma to be relieved by medication within 30 minutes of administration over the next 90 days, and
interventions included monitoring for shortness of breath, notify physician of shortness of breath that is not
relieved by medication, and administer oxygen for unrelieved shortness of breath.
o
A potential for fluid volume overload related to Congestive heart failure, with a goal stating she would be
free from signs and symptoms of fluid volume overload. Interventions included administering diuretics and
monitor for side effects, assess for breath sounds and observe for labored breathing, encourage adequate
fluid intake within restrictions as ordered, keep head of bed elevated, monitor for signs and symptoms of
fluid overload such as edema, shortness of breath, and report to physician. and turn and reposition every 2
hours and as needed.
Record review of Resident #159's Physician Orders reflected:
o
12/10/24 - Take vital signs by shift,
o
01/14/25 - Regular Ground Continuous diet,
o
01/15/25 - Pulse Oximetry every shift, and
o
01/17/25 - Droplet Isolation Precautions every shift for 6 days, and a Proactive Health Check (Covid/RTA
Prevention) every shift.
Observation on 01/14/25 at 12:45 pm revealed CNA N passing out trays to resident #159 room without
donning proper PPE.
Observation on 01/15/25 at 11:30 am revealed no signage on the door for PPE Precautions.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 38 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Observation on 01/16/25 at 3:30 pm revealed airborne precaution signage on the resident's door.
Level of Harm - Immediate
jeopardy to resident health or
safety
Interview with Resident #159 on 01/14/25 at 7:30 am stated that they felt very poorly. Resident was
moaning in between words and could not answer any further questions.
Residents Affected - Some
Interview with RN U on 01/17/25 at 4:00 pm revealed that he notified the doctor that day. Resident #159
had been tested for the flu and was positive .
Resident #21
Review of Residents admission sheet showed an [AGE] year-old female admitted to the facility on [DATE].
Pertinent diagnoses included coronary artery disease (heart disease), Type 2 diabetes, Dementia, and
Heart Failure.
Record review of Resident #21's MDS revealed resident had a BIMS score of 06 which indicated severe
cognitive impairment and partial to moderate assistance with ADL's
Record review on 01/15/24 nursing notes revealed that family had called into the facility and reported that
the resident was experiencing flu like symptoms and went to the ER.
Observation on 01/15/24 at 12:30 pm of Resident#21 revealed no signage of PPE outside the door .
Observation on 01/14/25 at 12:45 pm revealed CNA N passing out trays to all residents on the 700 and 800
halls without donning proper PPE for residents suspected of having the flu.
Interview with CNA N on 01/16/25 at 4:45 pm stated that she noticed Sunday evening the residents were
not feeling good. She stated that she had talked to the nurse about it and the nurse had given the residents
fever and pain reducing medications.
Interview with RN U on 01/14/24 at 8:35 am, he stated that when he arrived at work on 01/13/25 he saw
multiple people with a decline in condition. He notified the DON and called the NP to get orders for the
residents. He began administering PRN fever reducers, cough, and congestion medicine. He did not focus
on putting proper PPE signage on the door because he assumed that was the job of the DON or ADON. He
stated he retrieved masks and began to wear a mask while providing care to the residents. He stated that if
he did not wear proper PPE the residents could get more sick.
Record review of the facility's Performance Improvement Plan dated 1/13/25 reflected the problem area
was Resident #21 had tested positive for the flu at the hospital, which initiated an outbreak.
Changes implemented to reach baseline:
1. Monitor all residents for signs and symptoms of flu initially and daily.
2. Tested symptomatic patients.
3. Notified Medical Director- plan to treat patients prophylactically and standing orders giving based on lab
results.
4. Inservice staff on hand hygiene and flu
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 39 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
5. Deep clean all resident rooms to include side rails and overbed tables.
Level of Harm - Immediate
jeopardy to resident health or
safety
6. Place all positive patients on droplet precautions
Residents Affected - Some
8. Monitor all positive patients for serious complications - notify Medical Director and /or providers if found.
7. Encourage all staff to wear mask, mandatory for unvaccinated staff during flu season.
Interview with the DON
Interview on 01/15/25 at 09:55 AM with IP/ADON who revealed she had worked a double shift on the east
unit, which included the 600 and 700 halls. The IP/ADON stated the first case of Influenza in the facility was
on Sunday, 01/13/25. She stated around 10:00 AM many of the residents on the 700/800 halls were
sleeping in, and during breakfast she started hearing some of the residents coughing and having
congestion. Around noon, the diarrhea and vomiting started. She stated very few residents ate dinner on
Sunday. Many had very low appetites. She stated she knew something was going on with the residents, but
it was hard to tell because it was a variety of symptoms. Guidance from the DON was to write down
resident symptoms as the day went on. She stated she did not contact the doctor and they only tested
people who were very sick for the flu because the facility ran out of flu shots .
Interview with NP on 12/15/25 at 1:42 pm revealed that he or his doctor had not been contacted by the
facility on Sunday, 01/12/2025, when the symptoms had begun. They contacted him Monday morning
01/13/2025 with the symptoms and I directed them to do testing and start treatment. If they were running a
fever with cough and congestion, he started them on Tamiflu. Without a fever he wanted to look at them and
see what's going on. He expected them to report the symptoms immediately. He reported that they sent two
to the hospital with respiratory distress but couldn't recall directly which residents .
Interview on 01/15/25 at 04:24 PM with ADM revealed Resident #21 had been out on pass with her family,
and they took her to the hospital for flu-like symptoms. The ADM stated Resident #43 had developed upper
respiratory symptoms and went to the hospital. He further stated on Monday 01/14/25 the committee had a
quick QA meeting and consulted with the physician for parameters for monitoring residents for flu-like
symptoms. The ADM stated that he was notified of an Influenza outbreak on Sunday night, 01/13/25. The
ADM stated his expectations were for all residents testing positive for influenza and flu-like symptoms to be
placed on isolation precautions or cohorted with other residents with similar flu-like symptoms .
Interview with LVN V on 01/17/25 at 4:40 pm revealed that she had been in-serviced on outbreak
standards, PPE usage, and reportable incidences on 01/16/25.
Interview with CNA R 01/17/25 at 4:45 pm revealed that she had been in-serviced on outbreak standards,
PPE, and reportable incidences on 01/16/25.
Record review of Infection Control Policy of Type and Duration of Precautions recommended for Selected
Infections Appendix A stated Human Seasonal Influenza stated single patient room when available cohort
mask patient when transported out of the room and give vaccine to control outbreaks. Use gown and gloves
according to standard precautions. Duration of precautions for immunocompromised patients cannot be
defined. Isolation duration of five days.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 40 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Review of facility policy titled quick reference for isolation precautions states, in addition to Standard
Precautions, use Droplet Precautions for Patients known or suspected to have serious illnesses transmitted
by large particle droplets.
Examples of such illnesses include:
o
Adenovirus
o
Influenza
o
Mumps
o
Parvovirus B 19
o
Rubella
Record review of an in-service report dated 1/13/25 covered the topics of the flu with droplet and contact
precautions washing hands with soap and water and wearing masks.
Record review of an in service on 01/06/25 with the topic of cross contamination prevention that covered:
-Hand hygiene as a part of standard and transmission-based precautions.
-Sanitize or wash hands with soap and water before and after resident care serving meals applied gloves
restroom renews eating etcetera .
Plan of Removal
This is to confirm the submission of our Plan of Removal provided by this facility. For F880 IJ. The
submission of this POR does not constitute an admission on the part of the facility as to accuracy of the
surveyor's findings, the conclusion drawn from there, nor is the scope and or severity regarding any
deficiency cited applied correctly.
How corrective action will be accomplished for those residents found to have been affected by the deficient
practice.
The Director of Nursing and Administrator will be inserviced on 1/16/25 by the Regional Director of Clinical
Services on Influenza Outbreak Management in Long Term Care.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 41 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Immediate
jeopardy to resident health or
safety
On 1/16/25 at 1238 PM the Medical Director and patients assigned providers were updated on all patients
with flu symptoms and on all patients that were positive by the DON.
All licensed staff to be inserviced on notifying providers of changes in condition to include a pre/post test by
the Regional Director of Clinical Services and/or Director of Nursing Services beginning 1/16/25 with a
completion date of 1/17/2025.
Residents Affected - Some
All staff to be educated on Influenza and Outbreak Management in long term care to include a pre/posttest
by the Regional Director of Clinical Services and/or Director of Nursing beginning 1/16/25 with a completion
date of 1/17/2025. Inservice will include signs and symptoms, precautions to take, prevention measures,
isolation and outbreak management.
All licensed staff will be inserviced on Proactive Healthcheck orders by the Regional Director of Clinical
Services and/or Director of Nursing beginning 1/16/25 with a completion date of 1/17/2025 . The licensed
nurse will enter this order for all patients to capture any flu signs and symptoms. The Proactive Healthcheck
will be utilized through the remaining of the flu season.
How the facility will identify other residents having the potential to be affected by the same deficient
practice:
On 1/16/25-The Regional Director of Clinical Services completed a 100% chart audit, identifying all
residents with flu symptoms to ensure the providers were notified. This was completed on 1/16/2025. All
providers were notified by the Director of Nursing Services of all patients with symptoms.
On 1/16/25-An audit was conducted by the Regional Director of Clinical Services identifying all patients
with active flu and flu symptoms to ensure they were isolated according to the CDC guidelines. Completed
1/16/2025- all patients verified to have the correct precautions in place.
Measures to be put into place or systemic changes made to ensure that the deficient practice will not recur;
On 1/16/2025-Facility is utilizing the PHC Proactive Health Check daily -EHR tool which monitors for
abnormal symptoms that may indicate a condition change and other possible illnesses in the residents. The
symptoms monitored include-abdominal pain, chills or repeated shaking with chills, diarrhea or other GI
upset, headache, loss of smell, loss of taste, muscle pain, nausea, Oxygen saturation, red shadowed eyes
or pink eyes, shortness of breath, sore throat, and tingling sensation in face or hands. The PHC dashboard
will be reviewed daily during stand up by the DON and/or ED.
DON and ED were in serviced on 1/16/2025. This will monitoring will be on going.
How the facility plans to monitor its performance to make sure that solutions are sustained.
Beginning 1/16/2025. The Director of Nursing Services and/or designee (ADON, UM, ED) will review the 24
hour report (nursing documentation) daily during the clinical stand up meeting with staff monitoring for
patient change of conditions and ensuring notification to providers was done. This process will be ongoing.
The Sr. Regional Director of Clinical Services will review the 24 hour report (nursing documentation) weekly
for four weeks beginning 1/20/2025 to monitor for patient change of conditions and ensure
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 42 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
notification to providers was done.
Level of Harm - Immediate
jeopardy to resident health or
safety
The DON and/or designee (ADON and/or IP) will perform a minimum audit of 3 random audits on different
hallways daily for 1 week, the bi - weekly for 4 weeks beginning 1/17/2025 to monitor for PPE compliance.
Compliance concerns to be addressed immediately by the DON and/or designee.
Residents Affected - Some
Results of audits and reviews will be reported to and reviewed by QAPI committee monthly for three
months.
The state surveyor monitored the POR on 01/18/2025 as followed:
Observation of exterior of the 11 resident's rooms' who tested positive for influenza reveal donning/doffing
PPE outside the doors with signs that instruct how to properly don and doff PPE as well as signs that read,
STOP droplet Precautions, everyone must clean their hands, including before entering and when leaving
the room. Make sure their eyes, nose, and mouth are fully covered before room entry. Remove face
protection before room exit-CDC.
During an observation and interview on 01/18/2025 at 1:45pm revealed CNA A and CNA B donning PPE
before entering a resident's room. CNA A said she was in-serviced on how to properly don/doff PPE, and
how to notice a change in condition and report it to their charge nurse.
Interview with the ADM on 1/18/2025 at 12:15pm revealed that any staff not completing the in-servicing by
1/18/2024 will not be permitted to work until they are in-serviced over the topics related to the IJ. For new
hires, nurses would get the change in condition, PHC trainings, and aides would receive the mechanical lift,
and flu trainings.
During interviews on 01/18/2025 from 12:55pm-3:00pm, the DON, two RN's and four CNA's from both
shifts stated they were in-serviced on infection control, the order of donning: sanitize hands, apply gown,
apply mask, apply shield, then gloves and once done with their task they must do everything in reverse
order, dispose of the PPE, sanitize their hands and put on new mask. They were in-serviced on reporting of
ANE, including the ANE coordinator being the Administrator. They also revealed knowledge of using
Proactive Health check in the residents' EMR .
Interview with the DON on 1/18/2025 at 3:45pm revealed that she received training from the DCS regarding
influenza and infection control, what signs and symptoms need to be reported, change in condition must be
reported to the MD, RP, and clinical staff working with the resident. How to properly don/doff PPE, and that
the ADM is the abuse coordinator. The DON, ADM, and DCS had been taking turns providing proactive
health check, proper PPE application and removal, and outbreak in-services to direct care staff. The DON
revealed she will be responsible for providing in-servicing for new hires and any PRN staff must complete
the training before working the floor.
Review of in-service titled Abuse/Neglect & Resident Rights reflected it was presented by DCS dated
1/17/2025 was provided to the ADM and the DON
Review of in-service titled PHC checks should be done once a shift during outbreak. Notify MD/NP of any
abnormal findings. Ensure all new admissions have orders for PHC checks once daily while in outbreak.
Presented by the DCS dated 1/16/2025 reflected it was provided to nursing staff.
Review of in-service titled Donning/doffing. Influenza symptoms, management, preventing spread of.
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 43 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
Droplet precautions. When you exit a room with droplet precautions, you must sanitize your hands, dispose
of old mask, sanitize hands, put on clean mask. reflected it was presented by the DCS dated 1/16/2025ongoing.
Review of PHC dashboard dated 1/16/2025 and 1/17/2025 reflected audits conducted by the ADM.
Review of in-service titled, Proactive Health Check Monitoring, Clinical notes review, auditing PPE
compliance reflected it was presented by the DCS to the ADM and the DON dated 1/16/2025.
Review of PPE Observation Audit log dated 1/17/2025 reflected no issues.
The ADMIN and the DON were informed the Immediate Jeopardy (IJ) was removed on 01/17/24 at 5:30
pm. The facility remained out of compliance at a severity of no actual harm that was not an immediate
jeopardy and a scope of pattern due to the facility's need to evaluate the effectiveness of the corrective
systems that were put into place.
Resident #1
Record review of Resident #1's face sheet reflected a [AGE] year-old female who was admitted to the
facility on [DATE]. Her diagnoses included cerebral infarction (pathologic process that results in an area of
necrotic tissue in the brain), vascular dementia (a type of dementia cause by brain damage from impaired
blood flow), hemiplegia affecting right dominant side (occurs when parts of the brain that control movement
become damaged, affecting muscles on right side of the body), aphasia (a communication disorder caused
by brain damage that affects verbal and written language), dysarthria (a motor speech disorder that makes
it difficult to form and pronounce words due to nervous system damage), anemia, diabetes mellitus type 2,
reduced mobility, and expressive language disorder( a communication disorder in which there are
difficulties with verbal and written expression).
Record review of Resident #1's Quarterly MDS assessment, dated 12/12/24 reflected a BIMS Score of 9,
indicating her cognition was moderately impaired. Further review of the MDS revealed Resident #1 required
substantial/maximal assistance for her activities of daily living, and she used a wheelchair.
Record review of Resident #1's Care Plan dated 01/16/25 reflected Resident #1 was transferred to and
from her bed, chair and wheelchair and was totally dependent on staff. Her goal was to be out of bed daily
as tolerated, and interventions included transfer with mechanical lift, and quarter rails as enabler to assist
with bed mobility and transfer.
Observation on 01/16/25 at 12:40 PM revealed the SC did not follow Enhanced Barrier Precautions by not
putting on a gown before providing peri-care and assistance during wound care for Resident #1 . There was
no signage on the resident's door for PPE.
An interview on 01/16/25 at 1:05 PM revealed the SC had forgotten to put on a gown before providing care
to Resident #1. The SC stated the importance of following Enhanced Barrier Precautions was to reduce the
spread of infection to the residents.
Resident #17
Record review of Resident #17's face sheet reflected a [AGE] year-old female who was admitted to
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 44 of 45
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
01/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0880
Level of Harm - Immediate
jeopardy to resident health or
safety
Residents Affected - Some
the facility on [DATE]. Her diagnoses included spastic quadriplegic cerebral palsy (neurological disorder
characterized by the permanent stiffness of all four limbs, which can lead to a loss of motor function and
mobility), microcephaly (neurological condition where a child has a smaller head and brain than normal),
anemia, muscle weakness, dysphagia (difficulty swallowing), epilepsy (seizure disorder), aphasia (a
communication disorder caused by brain damage that affects verbal and written language), gastroparesis
(a condition that affects the normal muscle movements of the stomach), and gastrostomy status (creation
of an artificial external opening into the stomach for nutritional support or gastric decompression).
Record review of Resident #17's Annual MDS assessment, dated 11/15/24 did not have a BIMS Score,
indicating her cognition was moderately impaired. The MDS indicated Resident #17 had a diagnosis of
cerebral palsy and received nutrition and medication via a gastrostomy tube. Further review of the MDS
revealed Resident #17 required substantial/maximal assistance for her activities of daily living, and she
used a modified wheelchair.
Record review of Resident #17's Care Plan dated 01/17/25 reflected Resident #17 was transferred to and
from her bed, chair and wheelchair, and was totally dependent on staff. Her care plan further stated she
was at risk for impaired nutritional status due to being dependent for enteral feeding, with goal that
Resident #17 will not exhibit signs and symptoms of formula intolerance over the next 90 days. Intervention
included implementation of Enhance Barrier Precautions.
Record review of Resident #17's Physician Orders dated 01/14/25 reflected infection or colonization with an
MDRO and requirements included:
1.
Gowns and gloves are recommended when performing high-contact resident care activities.
2.
Residents are not restricted to their rooms and do not require placement in a private room.
3.
Enhanced Barrier Precautions do not impose the same activity and room placement restrictions as Contact
Precautions, they are intended to be a longer-term approach.
Observation on 01/16/25 at 12:59 PM with LVN E revealed he did not put on a gown prior to administering
medication via gastrostomy tube for Resident #17.
Observation on 01/16/25 at 12:59 pm revealed no PPE signage on the door to the resident' room.
Interview on 01/16/25 at 01:16 PM with LVN E revealed he should have put on a gown before administering
medication to Resident #17. LVN E further stated it was important to follow Enhanced Barrier Precautions
when providing care, and following Infection Control protocols was to help stop the spread of infection to the
residents.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 45 of 45