F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment,
and neglect by anybody.
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observation, interview, and record review the facility failed to ensure the residents were free from abuse,
neglect, misappropriation of resident property, and exploitation as defined in this subpart. This includes but
is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical
restraint not required to treat the resident's medical symptoms for one of six residents (Resident #1)
reviewed for abuse.The facility failed to ensure Resident #1 was free from abuse when Resident #2
physically assaulted her on 09/27/25.The noncompliance was identified as PNC. The noncompliance began
on 09/27/25 and ended on 09/30/25. The facility had corrected the noncompliance before the survey began.
This failure could place residents at risk for abuse.Findings included:Record review of Resident #1's face
sheet dated 10/15/25 revealed an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses
included type 2 diabetes, lack of coordination, muscle weakness, hypertension, heart failure, difficulty in
walking, depression, anxiety disorder and chronic pain. Record review of Resident #1's quarterly MDS
dated [DATE] revealed her BIMS score was 11 indicating her cognition was moderately impaired. Record
review of Resident #1's care plan dated 07/26/25 revealed Resident #1 was at the risk for falls r/t
decreased mobility. The relevant intervention was educating the resident/family/caregivers about safety
reminders and what to do if a fall occurs. Record review of Resident #2's face sheet dated 10/15/25
revealed a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included parkinsonism,
chronic obstructive pulmonary disease (difficulty in breathing), type 2 diabetes, chronic kidney disease,
hypertension, schizoaffective disorder (a mental disorder), anxiety disorder and muscle weakness. Record
review of Resident #2's quarterly MDS dated [DATE] revealed her BIMS score was 14 indicating her
cognition was intact. She was not coded for any physical, verbal or other behavioral symptoms directed
towards others. Record review of Resident #2's care plan dated 07/26/25 revealed Resident #2 had
potential to be physically aggressive r/t schizoaffective disorder, anxiety, and depression. The relevant
interventions were, intervene before agitation escalates, guide away from source of distress, engage calmly
in conversation; if response is aggressive, staff to walk calmly away, and approach later. Provide physical
and verbal cues to alleviate anxiety, give positive feedback, assist verbalization of source of agitation, assist
to set goals for more pleasant behavior and encourage seeking out of staff member when agitated. Record
review of the Provider investigation report dated 09/30/25 reflected, on 09/27/25 charge nurse, LVN A
responded to a scream from the room of Resident #2. Upon entering, she observed Resident #1 on the
floor and Resident #1 alleged that Resident #2 pushed her and she lost her balance and fell. Resident #1
had a skin tear to the left elbow from the fall and that was cleansed and treated with triple antibiotic
ointment. During an observation and interview on 10/15/25 at 10:50am Resident #2 was emerging out from
her room and sat in the living room. She stated she had changed her room two days ago and the current
roommate was okay. She stated her previous roommates
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 3
Event ID:
676471
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
were not good as she had arguments with them. Resident #2 stated her previous roommate called her
names and litter the room with various things. Resident #2 said the SW was trying to find the most suitable
placement in another facility with the right kind of people and she stated she was okay with it. She stated
she had issues with depression and anxiety and the medications that she had were not fully effective. When
the investigator asked about the incident that occurred on 09/27/25 with Resident #1 , she stated Resident
#1 was a frequent visitor in her room to meet her roommate and she did not like any other residents
entering her room. Resident #2 stated she was angry at that time, shouted at her and tried to push her out
of the room. She stated she felt sorry later about the incident and, she apologized to Resident #1. She
stated she did not have any intention of hurting anyone. During an interview on 10/15/25 at 3:20pm
Resident #1 stated she was visiting her friend who shared the room with Resident #2. She added, without
any provocation, Resident #2 approached her screaming and shouting and pulled her hair and pushed her
down to the ground. She stated it was a very traumatizing experience mentally and physically and had a
skin tear on her elbow area from the fall. She stated she did not retaliate and shouted for help instead as
she believed in nonviolence . Resident #1 stated she asked the staff to call the police as Resident # 2
assaulted her. Resident #1 said, next day Resident #2 approached her and apologized, though she was not
sure how genuine she was. During a phone interview on 10/15/25 at 2:30pm LVN A stated, on 09/27/25 at
about 9:50am she heard a scream from Resident #2's room and upon entering the room she saw Resident
#2 was sitting on her bed. LVN A said she was furious and yelled Get the hell out of my room and stop
bothering me. I don't want her in my room. LVN A said at that time Resident #1 was lying on the floor. She
said Resident #1 reported to her that Resident #2 pushed her, lost her balance and fell. She said the
residents were separated and Resident #2 was escorted from the scene and allowed to calm down. LVN A
said she conducted a head-to-toe assessment on Resident #1, and it was revealed there was no head
injury or contusion, no changes in her vision, no pain or any other complications however she sustained a
skin tear on her left elbow, which was cleansed and dressed. She stated she reported the incident to the
on-call physician and RP. She said she initiated vital signs observations and frequent neuro checks, and
Resident #1 was on frequent observation as part of it. On 10/15/25 at 1:40pm the investigator tried to
interview Resident #2's previous room mate who was in the room when the incident occurred on 09/27/25.
She was busy with activities (bingo) in the dining hall and stated she was not interested in being
interviewed.During an interview on 10/15/25 at 12:55pm MA B stated she was the med aide administering
medications in the hall where Resident #2 resides. She stated Resident #2 told her that she pushed
Resident #1 to the ground because Resident #1 went into her room and was verbally abusive. MA B stated
she did not believe that as she had never seen Resident #1 ever became aggressive and abusive. She
stated Resident #1 had a very calm demeanor and had lots of friends at the facility as she was very helpful
with the residents physically and emotionally. She said, sometimes Resident #1 went out of the way and
helped others more than she could do. MA B said Resident #2 was a loner who kept to herself mostly,
however, could be impulsive and became abusive and aggressive when triggered. During an interview on
10/15/25 at 1:17pm the SW stated she was aware of the incident between Resident #1 and Resident #2
that occurred on 09/27/25. The SW said Resident #2 was a difficult resident as she would not get along
with everyone. She said Resident #2 had changed her room two times after the incident because she was
not compatible with the roommates. The last change was two days ago since she had not liked the
roommate. The SW said the facility was in the process of finding an appropriate placement for Resident #2
due to her unsafe behavioral issues. During an interview on 10/15/25 at 1:45pm, the DON stated the facility
was doing all levels of care to make sure the residents at the
(continued on next page)
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
676471
If continuation sheet
Page 2 of 3
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
676471
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/18/2025
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
Park Valley Inn Health Center
17751 Park Valley Drive
Round Rock, TX 78681
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0600
Level of Harm - Minimal harm
or potential for actual harm
Residents Affected - Few
FORM CMS-2567 (02/99)
Previous Versions Obsolete
facility were safe. She said the facility had taken necessary measures to make sure Resident #1 was safe.
They were immediately separated and redirected. She stated the incident was reported to the weekend NP
, RP and the abuse coordinator immediately after the incident. The DON stated Resident #2 was moved to
another hallway away from Resident #1. She stated both the residents were under observation until they
were settled down after the incident. The DON said Resident #2 expressed her remorsefulness about the
incident.The DON stated , the social worker completed psychosocial assessments with no issues noted .
She said Resident #2 received new orders for lab tests and on 09/30/25 the psychiatrist met with her and
increased her Depakote to 125mg BID for the diagnosis of schizoaffective disorder. During an interview on
10/15/25 at 10:35 am the ADM stated, on 09/27/25 at about 9:30pm Resident #1 went into Resident #2's
roommate who was Resident #1's friend. He added, since Resident #2 did not like it, she pushed Resident
#1 to the ground. He said he began an internal investigation and reported the incident to the state. The
ADM stated both the residents had undergone psychiatric evaluation and Resident #2 received a
modification in her psychotropic medication . The ADM stated he reported the incident to the police,
conducted safety surveys and in-service on ‘resident-to-resident abuse and neglect' for the staff as
protocol. He stated the situation got better further when Resident #2 went and apologized to Resident #1.
The ADM stated a care plan meeting for Resident #2 was held on 9/30/25. The ADM said Resident #2
stated that she received psychiatric counselling for anger management, how to control anger in the future,
and that she had since apologized to Resident #1 for the incident. Record review of the in-service record
revealed an ongoing in service on Abuse and Neglect started on 09/27/25. The review of the sign-in sheet
revealed 47 staff members attended this in-service. Record review of the facility policy Abuse Protocol
reflected: The patient [Resident] has the right to be free from abuse, neglect , mistreatment of resident
property and exploitation.Our facility will not condone patient abuse, neglect mistreatment or
misappropriation of patient property and exploitation (collectively patient Abuse) by anyone including staff
members, other patients, consultants, volunteers, staff or other agencies serving the patient, family
members, legal guardians, sponsors, friends or other individuals. The facility implemented the following
prior to the surveyor's entrance to the facility on [DATE]. Resident #2 was removed from the room
immediately after the incident and deescalated.Labs were ordered and psychiatrist conducted a medication
review.A care plan meeting conducted on 09/30/25 for Resident #2, met with the RP and ombudsman to
discuss behaviors.The SW completed psychosocial assessment on Resident #2 and updated BIMS with a
score of 14.Resident#1 was assisted off the floor, physical, neurological and vitals assessment
performed.Resident #2 was relocated to another hallway away from Resident #1.The staff were in- serviced
on ANE. The noncompliance was identified as PNC. The noncompliance began on 09/27/25 and ended on
09/30/25. The facility had corrected the noncompliance before the survey began.
Event ID:
Facility ID:
676471
If continuation sheet
Page 3 of 3