F 0558
Reasonably accommodate the needs and preferences of each resident.
Level of Harm - Minimal harm
or potential for actual harm
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on
observations, interviews, and record reviews the facility failed to ensure the right to reside and receive
services in the facility with reasonable accommodation of resident needs and preferences except when to
do so would endanger the health or safety of the resident or other residents for 2 of 4 residents reviewed for
call lights (Resident #s 1 and 2).
Residents Affected - Few
The facility failed to ensure Residents #s 1 and 2's call light was accessible and in reach. Resident #1's call
light button was observed hanging behind her mattress on the floor. Resident #2's call light button was
hanging over the side of her bed and touching the floor.
These failures could affect residents who used their call light or desire to use the call light and place them
at risk of not being able to notify staff of their needs.
Findings included:
Resident #1
Record review of Resident #1's electronic faces sheet revealed Resident #1 was [AGE] years old and was
admitted on [DATE]. Resident #1's diagnoses included the following: History of Falling, Repeated Falls,
Lack of Coordination, Major Depression, and Anxiety Disorder.
Record review of Resident #1's MDS (Quarterly 10/5/2023) revealed a BIMS of 99 (interview not
completed). Additionally, both the Mood Evaluation and ADLs Tab were disabled.
Record review of Resident #1's Care Plan (7/22/2023) stated, (Resident #1) is High risk for falls r/t
dementia, Alzheimer's with poor safety awareness. And had 3 falls during the month of August 2022.
Interventions included: (Resident #1) needs a safe environment with even floors free from spills and/or
clutter; adequate, glare-free light, a working and reachable call light, the bed in a low position at night; Slide
rails as ordered, handrails on walls, personal items within reach. (Resident #1's) call light is within reach
and encourage (Resident #1) to use it for assistance as needed. (Resident #1) needs prompt response to
all requests for assistance.
Observation on 11/30/2023 at 11:06 AM. Resident #1 was observed sleeping in her bed. During this
observation, Resident #1's call light button was observed hanging behind her mattress on the floor. During
an interview at this time, Charge Nurse, LVN A, confirmed Resident #1 would be unable to reach the call
light button given her limited mobility. LVN A mentioned Resident #1 required a lot of monitoring and
supervision given her fall history and level of confusion. LVN A indicated she was unsure if Resident #1 was
alert enough to understand how to utilize her call light button. A photograph of
(continued on next page)
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that other
safeguards provide sufficient protection to the patients. (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days following the
date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14 days following the date
these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued program participation.
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER
REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Facility ID:
If continuation sheet
Page 1 of 2
Event ID:
745040
Printed: 05/15/2026
Form Approved OMB
No. 0938-0391
Department of Health & Human Services
Centers for Medicare & Medicaid Services
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X2) MULTIPLE CONSTRUCTION
745040
B. Wing
A. Building
(X3) DATE SURVEY
COMPLETED
11/30/2023
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
The Sarah Roberts French Home
1315 Texas Ave
San Antonio, TX 78201
For information on the nursing home's plan to correct this deficiency, please contact the nursing home or the state survey agency.
(X4) ID PREFIX TAG
SUMMARY STATEMENT OF DEFICIENCIES
(Each deficiency must be preceded by full regulatory or LSC identifying information)
F 0558
the call light button positioning was taken at this time.
Level of Harm - Minimal harm
or potential for actual harm
Interview on 11/30/2023 at 12:15 PM the Administrator and DON were informed of this observation and
confirmed them to be true after being shown the photographs of the misplaced call light buttons and agreed
both resident's would have a hard time calling for assistance.
Residents Affected - Few
Resident #2
Record review of Resident #2's electronic face sheet revealed Resident #2 was [AGE] years old and was
admitted on [DATE]. Resident #2's diagnoses included the following: Repeated Falls, convulsions,
osteoarthritis (a degenerative joint disease, in which the tissues in the joint break down over time),
overactive bladder, anxiety disorder
Record revie of Resident #2's MDS (Quarterly 10/6/2023) revealed a BIMS of 99 (interview not completed).
Additionally, both the Mood Evaluation and ADLs Tab were disabled.
Record review of Resident #2's Care Plan stated, Risk for Falls. Interventions included, Be sure (Resident
#2's) call light is within reach and encourage (Resident #2) to use it for assistance as needed. (Resident
#2) needs prompt response to all requests for assistance.
Observation and interview on 11/30/2023 at 11:16 AM, Resident #2 was observed lying on her right side in
her bed while staring at the floor. Further observation revealed Resident #2's call light button was hanging
over the side of her bed and touching the floor.
During an interview at this time, LVN A indicated Resident #2's call light button was in a position beyond
Resident #2's ability to reach while attempting to readjust it. LVN A stated, we have to keep an eye on
(Resident #2) because she has been caught walking to the restroom on her own. LVN A indicated she was
unsure if Resident #2 was alert enough to understand how to utilize her call light button.
Interview on 11/30/2023 at 12:15 PM the Administrator and DON were informed of this observation.
Record review of facility policy, titled, Call Systems, Residents, dated September 2022), stated, 1. Each
resident is provided with a means to call staff directly for assistance from his/her bed, from toileting/bathing
facilities and from the floor.
FORM CMS-2567 (02/99)
Previous Versions Obsolete
Event ID:
Facility ID:
745040
If continuation sheet
Page 2 of 2