PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056417
(X3) DATE SURVEY
COMPLETED
11/16/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VIEW HEIGHTS CONVALESCENT HOSPITAL
12619 Avalon Blvd
Los Angeles, CA 90061
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
Department of Public Health (DPH) during an
investigation of a Facility Reported incident
(FRI)
FRI: CA00654995
Representing the DPH: #19152
The inspection was limited to the specific FRI
investigated and does not represent the
findings of a full inspection of the facility.
One deficiency was issued for FRI
CA00654995 with an intent issued for "Willful
Material Falsification (WMF)."
F689
SS=D
Free of Accident Hazards/Supervision/Devices F689
CFR(s): 483.25(d)(1)(2)
11/30/2020
§483.25(d) Accidents.
The facility must ensure that §483.25(d)(1) The resident environment
remains as free of accident hazards as is
possible; and
§483.25(d)(2)Each resident receives adequate
supervision and assistance devices to prevent
accidents.
This REQUIREMENT is not met as evidenced
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: DRXI11
Facility ID: CA940000025
If continuation sheet 1 of 6
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056417
(X3) DATE SURVEY
COMPLETED
11/16/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VIEW HEIGHTS CONVALESCENT HOSPITAL
12619 Avalon Blvd
Los Angeles, CA 90061
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
by:
Based on interview and record review the
facility's nursing staff failed to monitor the
whereabouts for one of three sampled
residents (Resident A). Resident A was found
in the bed of a male resident (Resident B) and
later alleged another resident (Resident C)
pulled her pants and panties down and had sex
with her. A certified nursing assistant (CNA)
assigned to monitor Resident A documented
Resident A was in her room when she was
actually in the room of Resident B and
Resident C.
This deficient practice resulted in Resident A
being in Resident B and Resident C's room and
having sex with both of them without the
knowledge of staff and had the potential to
result in claims of sexual assault or other harm.
Findings:
On 9/18/19, at 4:14 p.m., during an interview,
the Director of Nursing (DON) stated Resident
A was in Resident B's room, they were,
according to Resident A kissing and caressing
and at some point Resident B left the room.
The DON stated Resident A reported that
Resident C (Resident B's roommate), who was
also in the room, propositioned Resident A to
have sex. Resident A told Resident C no but
Resident C pulled Resident A's pants and
panties down and penetrated her a little.
Resident B returned to the room and Resident
A asked Resident B to have sex with her, which
they did. During rounds staff found Resident A
in bed with Resident B with her pants off. The
DON stated the police were notified and
Resident A told them she was not forced to
have sex with Resident B or Resident C, it was
consensual. The DON stated they have
protocols in place that include every 15 minute
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: DRXI11
Facility ID: CA940000025
If continuation sheet 2 of 6
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056417
(X3) DATE SURVEY
COMPLETED
11/16/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VIEW HEIGHTS CONVALESCENT HOSPITAL
12619 Avalon Blvd
Los Angeles, CA 90061
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
rounds to monitor zones, however, CNA 1, who
was assigned to monitor the zone that Resident
A was on, documented Resident A was in her
room when Resident A was actually in the
room with Resident B and Resident C having
sex with them. The DON stated CNA 1 was
suspended
A review of Resident A's Admission Records
indicated she was admitted to the facility on
1/31/18 with a diagnosis of schizophrenia (a
mental disorder often characterized by
abnormal social behavior and failure to
recognize what is real.
A Minimum Data Set (MDS) Assessment, a
care plan and screening tool, dated 8/17/19,
indicated Resident A's cognitive skills for daily
decision-making were consistent and
reasonable. The MDS indicated Resident A
had disorganized thinking, episodes of
hallucinations and delusions and displayed
verbal behavioral symptoms directed toward
others. The MDS indicated Resident A was
independent in her activities of daily living
([ADLs] task such as eating, bathing, dressing,
grooming and toileting), ambulated
independently and had no functional limitations
in range of motion ([ROM] the distance and
direction a joint can move to its full potential).
A review of an Interdisciplinary Team
Conference report, dated 9/24/2020, indicated
on 9/16/2020, a resident (Resident A) was
found in a male peer's room engaging in
consensual sex. Resident A stated she had
sex with his roommate and verbalized that both
episodes were consensual.
A review of nursing Progress Notes, dated
9/16/2020, indicated at approximately 2:25
p.m., during staffing rounds the resident
(Resident A) was found in a male resident's
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: DRXI11
Facility ID: CA940000025
If continuation sheet 3 of 6
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056417
(X3) DATE SURVEY
COMPLETED
11/16/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VIEW HEIGHTS CONVALESCENT HOSPITAL
12619 Avalon Blvd
Los Angeles, CA 90061
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
room lying on one of the male's beds.
Resident A stated she closed the male peer's
(Resident B) privacy curtain, laid on the bed
and they began to kiss and caress. Resident B
briefly left the room and upon return Resident A
asked him if he wanted to have sex with her.
Resident A and Resident B engaged in
consensual sex. At approximately 4:10 p.m.,
Resident A reported while she was in Resident
B's room during Resident B's absence another
male peer (Resident C) opened the privacy
curtain and began propositioning her to have
sex with him. Per Resident A, Resident C
pulled her pants an underwear down and tried
to put his private parts in her, he did a little bit.
Resident A stated she told Resident C no
because she wanted to be with Resident B and
when Resident B returned that's when they had
sex.
On 9/26/2020, at 4:01 p.m., during a telephone
interview, the Director of Staff Development
(DSD)stated the purpose of monitoring
residents every 15 minutes is to know where all
residents are to insure the safety of the
residents'. The DSD stated CNA 1 told her
Resident A was not where she (CNA 1)
documented she (Resident A) was and she
knew she did not monitor accurately. The DSD
stated she and the DON made the decision to
suspend CNA 1 for two days.
A review of the facility's South Front Group B
monitoring form, dated 9/16/19, completed by
CNA 1, indicated Resident A was in her room
at 1:45 p.m. 2 p.m., 2:15 p.m., and 2:30 p.m.
On 10/1/19, at 12:28 p.m., during a telephone
interview, CNA 1 stated that day she was sent
to multiple areas to monitor and she lost track
of Resident A. CNA 1 stated she knows she
should not have documented Resident A was
in her room if she was not there.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: DRXI11
Facility ID: CA940000025
If continuation sheet 4 of 6
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056417
(X3) DATE SURVEY
COMPLETED
11/16/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VIEW HEIGHTS CONVALESCENT HOSPITAL
12619 Avalon Blvd
Los Angeles, CA 90061
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
A facility policy and procedure titled "Staff
Rounds (Monitoring)" dated 2019 indicated the
purpose is to provide continuous monitoring of
the residents. It is the policy of this facility to
provide continuous monitoring of the residents
by making rounds or walking the hallways of
the facility. Staff will make frequent rounds of
the facility to ensure the safety of the residents
on a continual basis. CNAs are required to
monitor the hallways at all time while on duty.
Staff should report to the supervisor or charge
nurse immediately if there is any unusual
occurrence during rounds.
A facility policy and procedure titled "Zoning
Locations" dated 2019 indicated it is the policy
and practice of the facility to provide a safe
environment to our residents. A safe
environment entails staff to monitor essential
areas. Staff members will be assigned to zone
in essential areas to prevent incidents and
intervene when necessary. Essential areas are
defined as "zoning locations." A sign in sheet
will be utilized to record staff members
responsible of monitoring assigned zones.
Staff members are to be released by an
appointed staff member prior to leaving
assigned zone (e.g., change of shift, lunch
breaks, breaks, etc.).
A facility policy and procedure titled, " Resident
Safety Monitoring" Revised 2014 indicated the
purpose is to establish guidelines for assuring
the safety and well being of resident who are at
risk for unsafe behavior are monitored
appropriately. Monitoring the resident's
whereabouts and behavior every fifteen
minutes. Staff has visual observation of the
resident, and the resident's behavior is
constantly being monitored by all staff. The
assigned staff is no further than an arms length
from the resident at all times.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: DRXI11
Facility ID: CA940000025
If continuation sheet 5 of 6
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
056417
(X3) DATE SURVEY
COMPLETED
11/16/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
VIEW HEIGHTS CONVALESCENT HOSPITAL
12619 Avalon Blvd
Los Angeles, CA 90061
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
FORM CMS-2567(02-99) Previous Versions Obsolete
ID
PREFIX
TAG
Event ID: DRXI11
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
Facility ID: CA940000025
(X5)
COMPLETE
DATE
If continuation sheet 6 of 6