F600
§483.12 Freedom from Abuse, Neglect, and Exploitation
The resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation as defined in this subpart. This includes but is not limited to freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms.
§483.12(a) The facility must-
§483.12(a)(1) Not use verbal, mental, sexual, or physical abuse, corporal punishment, or involuntary seclusion.
F656
§483.21(b) Comprehensive Care Plans
§483.21(b)(1) The facility must develop and implement a comprehensive person-centered care plan for each resident, consistent with the resident rights set forth at §483.10(c)(2) and §483.10(c)(3), that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment.
§ 72311. Nursing Service--General.
(a) Nursing service shall include, but not be limited to, the following:
(1) Planning of patient care, which shall include at least the following:
(A) Identification of care needs based upon an initial written and continuing assessment of the patient's needs with input, as necessary, from health professionals involved in the care of the patient. Initial assessments shall commence at the time of admission of the patient and be completed within seven days after admission.
(B) Development of an individual, written patient care plan which indicates the care to be given, the objectives to be accomplished and the professional discipline responsible for each element of care. Objectives shall be measurable and time-limited.
(C) Reviewing, evaluating and updating of the patient care plan as necessary by the nursing staff and other professional personnel involved in the care of the patient at least quarterly, and more often if there is a change in the patient's condition.
(2) Implementing of each patient's care plan according to the methods indicated. Each patient's care shall be based on this plan.
22 CCR § 72315. Nursing Service-Patient Care.
(b) Each patient shall be treated as individual with dignity and respect and shall not be subjected to verbal or physical abuse of any kind.
22 CCR § 72527 Patient’s Rights.
(a) Patients have the rights enumerated in this section and the facility shall ensure that these rights are not violated. The facility shall establish and implement written policies and procedures which include these rights and shall make a copy of these policies available to the patient and to any representative of the patient. The policies shall be accessible to the public upon request. Patients shall have the right:
(12) To be treated with consideration, respect and full recognition of dignity and individuality, including privacy in treatment and in care of personal needs.
On 3/10/2026 at 8 AM, the California Department of Public Health (CDPH) conducted an unannounced visit to investigate a facility reported incident regarding inappropriate sexual behavior between Residents 1 and 2.
The facility failed to protect Resident 1’s right to be free from sexual abuse (non-consensual [without the person’s permission] sexual contact of any type with a resident who does not wish to engage in sexual activity or may not have the capacity to consent) when Resident 2 was observed in Resident 1’s room on top of Resident 1. Resident 2 was observed touching Resident 1’s breast while kissing Resident 1 on the lips on 3/7/2026.
This failure resulted in Resident 1 being sexually abused by Resident 2 on 3/7/2026 and had the potential to result in Resident 1 experiencing negative psychosocial effects (a person’s mental, emotional, social and spiritual health and hopelessness).
A review of Resident 1's Admission Record indicated Resident 1 was initially admitted to the facility on 4/26/2024. Resident 1’s diagnoses included cerebrovascular disease (includes conditions that restrict or block blood flow to the brain), cerebral infarction (refers to damage to tissues in the brain due to a loss of oxygen to the area) with aphasia (an impairment of language, affecting the production or comprehension of speech and the ability to read or write), and anxiety disorder (mental health condition marked by persistence, excessive worry, fear, or nervousness that interferes with daily life).
A review of Resident 1's Minimum Data Set (MDS, a resident assessment tool), dated 1/20/2026, indicated Resident 1’s cognitive skills (processes of thinking and reasoning) for daily decision making were moderately impaired. The MDS indicated Resident 1 was dependent (helper does all of the effort, resident does none of the effort to complete the activity) in oral hygiene, toileting hygiene, shower/bathe self, upper and lower body dressing, putting on/taking off footwear, personal hygiene, sit to lying, lying to sitting on side of the bed, toilet transfer and tub/shower transfer
A review of Resident 2's Admission Record indicated Resident 2 was initially admitted to the facility on 12/6/2023 and re-admitted 12/29/2025. Resident 2’s diagnoses included chronic obstructive pulmonary disease (COPD, a chronic inflammatory disease that causes obstructed airflow from the lungs), psychosis (a mental disorder characterized by a disconnection from reality), anxiety disorder, and dementia (a progressive state of decline in mental abilities)
A review of Resident 2's MDS, dated 2/27/2026, indicated Resident 2’s cognitive skills for daily decision making were cognitively intact. The MDS indicated Resident 2 needed supervision or touching assistance (helper provides verbal cues and/or touching/ steady and/or contact guard assistance as resident completes activity) on oral hygiene, toileting hygiene, shower/ bathe self, lower body, putting on / taking off footwear, personal hygiene, tub/shower transfer, walk 10, and 50 feet. The MDS also indicated Resident 2’s mobility with setup or clean-up assistance (Helper sets up or cleans up; resident completes activity. Helper assists only prior to or following the activity) while using a manual wheelchair to wheel 50 to 150 feet (once resident seated in wheelchair, the ability to wheel at least 50 to 150 feet in a corridor or similar space)
A review of Resident 1’s Change of Condition (COC, a sudden clinically important deviation from a resident's baseline in physical, cognitive, behavioral, or functional domains), dated 12/17/2025 at 12:15 PM, indicated Resident 1 was in the hallway outside of her room when a male resident (Resident 2) attempted to give Resident 1 a kiss on the cheek. The male resident was immediately pulled away from Resident 1.
A review of Resident 2’s COC, dated 3/7/2026 at 8:45 AM, indicated alleged resident to resident “interaction” between Resident 1 (victim) and Resident 2 which was reported to charge nurse and Registered Nurse Supervisor. Resident 2 denied any alleged inappropriate behavior towards Resident 1). Resident 2 was placed on one-to-one monitoring for safety supervision. A psychiatric evaluation was conducted and Resident 2 was questioned regarding the alleged interaction. Resident 2 denied getting “on top of” and kissing the other alleged resident (Resident 1). Resident 2 stated the interaction was intended as a greeting gesture by kissing the resident’s (Resident 1) hand.
A review of Resident 2’s Nurses Progress Notes (NPN), dated 3/7/2026 at 5:45 PM, the NPN indicated Medical Doctor 1 (MD 1) asked Resident 2 if he had gone into another resident’s room (Resident 1) on 3/7/2026. Resident 2 answered, “Yes, because I just wanted to greet her (Resident 1) since it has been a while since I have seen her,” and stated that he knows Resident 1. MD 1 then asked Resident 2 if he had touched Resident 1, kissed her, or gotten on top of her in her bed. Resident 2 responded, “No, only to greet her.”
During an interview on 3/10/2026 at 8:55 AM with Resident 1, Resident 1 nodded her head confirming when asked if a male resident had entered her room on 3/7/2026. Resident 1 also nodded her head confirming when asked if another Resident (Resident 2) had touched her body. Resident 1 demonstrated touching both of her breasts and the top of her private area (vagina). Resident 1 nodded when asked if she had been touched on both breasts and her private area. Resident 1 once again demonstrated touching her breasts and the top part of her vagina. Resident 1 verbalized that she was lying down on her bed when the incident happened. Resident 1 shook her head when asked if Resident 2 said anything to her.
During an interview on 3/10/2026 at 9:27 AM with the Licensed Vocational Nurse 1 (LVN 1), LVN 1 stated, she was administering medications to the residents when Certified Nurse Assistant 1 (CNA1) summoned her to Resident 1’s room on 3/7/2026. LVN 1 stated she saw CNA1 wheeling Resident 2 out of Resident 1’s room. LVN 1 stated CNA1 reported that Resident 2 was on top of Resident 1. LVN 1 further stated that according to CNA 1, Resident 2 was observed kissing Resident 1’s lips while touching her breasts. LVN 1 stated this was inappropriate and it is considered sexual abuse.
During an interview on 3/10/2026 at 11:38 AM with CNA 1, CNA 1 stated on 3/7/2026, Saturday at 8:45 AM, CNA 1 was walking the hallway when she saw Resident 1 lying on her bed, in her room, while Resident 2 was on top of her. CNA1 stated she saw Resident 2 touching Resident 1’s breast while kissing Resident 1 on the lips. CNA 1 stated Resident 1 was trying to move her face away from Resident 2. CNA1 told Resident 2 to get off Resident 1 and assisted in removing Resident 2 from Resident 1’s room.
During an interview on 3/10/2026 at 2:58 PM with LVN 2, LVN 2 stated on 12/17/2025, Resident 2 was propelling his wheelchair towards his room when he stopped and tried to get up from his wheelchair and attempted to kiss the cheek of Resident 1 who was also on a wheelchair in the hallway. LVN 2 stated that he was able to stop Resident 2 from kissing Resident 1. LVN 2 stated he separated Resident 2 from Resident 1 immediately.
During a concurrent interview and record review on 3/11/2026 at 11:17 AM with MDS Coordinator (MDS 1), Resident 2’s Care Plan was reviewed. MDS 1 stated Resident 2 did not have a care plan for inappropriate behavior of attempting to kiss Resident 1 on 12/17/2026. MDS 1 stated there should have been a care plan developed to have included interventions such as close monitoring and providing activities to keep Resident 2 occupied. MDS 1 stated not having a care plan resulted in Resident 2 entering Resident 1’s room on 3/7/2026.
During a concurrent interview on 3/11/2026 at 11:45 AM with the Director of Nursing (DON), the five (5) day report and the facility’s policy and procedure (P&P) titled, “Abuse, Neglect, Exploitation or Misappropriation Prevention Program,” revised 4/2021 were reviewed. The 5-day report indicated that Resident 2 was placed on 1:1 supervision for close monitoring and safety. It also indicated that arrangements are being made for Resident 2’s transfer to the hospital for further medical evaluation and management. The DON stated that the P&P indicated the residents have the right to be free from abuse which includes sexual or physical abuse. The DON stated the facility’s policy indicated to protect residents from abuse and neglect by anyone including but not necessarily limited to facility staff, other residents, visitors and others. The DON stated they should always advocate and protect the residents. The DON added, the facility failed to prevent the abuse because another incident happened between Resident 1 and Resident 2 on 3/7/2026.
A review of the facility’s P&P titled, “Abuse, Neglect, Exploitation or Misappropriation Prevention Program,” revised 4/2021, indicated residents have the right to be free from abuse, neglect, misappropriation of resident property and exploitation. This includes but is not limited to freedom from …… verbal, mental, sexual, or physical abuse, …. The policy also indicated to protect residents from abuse, neglect… by anyone including but not necessarily limited to facility staff, other residents… visitors or any other individual.
The facility failed to protect Resident 1’s right to be free from sexual abuse when Resident 2 was observed in Resident 1’s room on top of Resident 1. Resident 2 was observed touching Resident 1’s breast while kissing Resident 1 on the lips on 3/7/2026.
This failure resulted in Resident 1 being sexually abused by Resident 2 on 3/7/2026 and had the potential to result in Resident 1 experiencing negative psychosocial effects.
These violations, jointly, separately or in any combination, presented either imminent danger that death or serious harm would result or a substantial probability that death or serious physical harm would result to Resident 1 and other residents in the facility.