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Inspection visit

Other

Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

California Code of Regulations, Title 22, Section § 72311. Nursing Service - General. (a) Nursing service shall include, but not be limited to, the following: (1) Planning of patient care, which shall include at least the following: (A) Identification of care needs based upon an initial written and continuing assessment of the patient's needs with input, as necessary, from health professionals involved in the care of the patient. Initial assessments shall commence at the time of admission of the patient and be completed within seven days after admission. (B) Development of an individual, written patient care plan which indicates the care to be given, the objectives to be accomplished and the professional discipline responsible for each element of care. Objectives should be measurable and time limited. (C) Reviewing, evaluating and updating of the patient care plan as necessary by the nursing staff and other professional personnel involved in the care of the patient at least quarterly, and more often if there is a change in the patient's condition. (2) Implementing each patient's care plan according to the methods indicated. Each patient's care shall be based on this plan. Code of Federal Regulations, Title 42 §483.25(d) Accidents. §483.25(d)(2) Each resident receives adequate supervision and assistance devices to prevent accidents. An unannounced visit was conducted by California Department of Public Health (CDPH) on date 3/26/2026 to investigate a complaint regarding an allegation of elopement (occurs when a resident leaves a facility without authorization or supervision).  The facility failed to provide safety protocols, supervision and ensure monitoring to prevent elopement of Resident 1. Resident 1 who has history of attempted elopement, eloped from the facility when the front door was left unsupervised by facility staff on 3/14/2026 around 9 pm. This failure resulted in Resident 1 having a successful eloped from facility and had the potential to lead to endangerment, accident and injury while outside the facility’s premises without supervision from staff. Resident 1 returned to the facility on 3/15/2026 at 1:15 AM after she was found by the local Police Department (PD) and picked up by facility staff.   During a review of Resident 1’s Admission Record, the Admission Record indicated Resident 1 was admitted to the facility on 9/4/2025 with diagnoses that included but not limited to unsteadiness of feet, other schizoaffective disorders (a mental health problem where a person experiences loss of contact with reality as well as mood symptoms), and other specified anxiety disorders (fear characterized by behavioral disturbances).   During a review of Resident 1’s Minimum Data Set (MDS- a Resident assessment tool), dated 12/30/2025, the MDS indicated Resident 1 was assessed having moderately impaired (decisions poor; cues/supervision required) cognitive (mental action or process of acquiring knowledge and understanding) skills for daily decision making. The MDS indicated Resident 1 was independent with oral/personal hygiene, upper/lower body dressing, and eating. The MDS indicated Resident 1 required setup or clean-up assistance with sit to stand, toilet transfer, and walking 150 feet (ft.- unit of measurement).   During a review of Resident 1’s Care Plan, initiated on 1/2/2026, the care plan indicated Resident 1 was at risk for wandering/elopement as evidenced by attempts to leave the facility unattended and impaired safety awareness. The care plan indicated Resident 1 drifted away from the smoking group and redirected back to the facility on 1/2/2026. The Care Plan interventions included front door monitoring every shift and maintaining a safe and hazard-free environment.   During a review of Resident 1’s Change of Condition form, dated 1/2/2026, at 12:49 PM, the Change of Condition form indicated on 1/2/2026, at 12:49 PM, While residents were outside smoking, Resident 1 started drifting away from the group and then ran towards the corner of the street sidewalk, when distracted and reoriented, Resident 1 decided to put out her lit cigarette on a staff member’s hand and began screaming…two person assistance needed to redirect and escort back into the facility.   A review of Resident 1’s Elopement Risk Evaluation form, dated 1/2/2026, the Elopement Risk Evaluation form indicated a total elopement risk score of 9 (a total score of 10 or higher indicated at risk for elopement). The Elopement Risk Evaluation form also indicated Resident 1 has verbally expressed the desire to go home, packed belongings to go home, or stayed near exit door. The Elopement Risk Evaluation form further indicated, under Summary of Review, that Resident 1 was at risk for elopement/wandering.   A review of Resident 1’s Elopement Incident form, dated 3/14/2026, the Elopement Incident form indicated Resident 1 was last observed at approximately 8:40 PM sitting in her wheelchair near the nursing station. At approximately 9 PM Charge Nurse (CN) went to Resident 1’s room to administer Resident 1’s scheduled nighttime medications. Resident 1 was not present in the room. Immediate attempts were made to locate Resident 1 within the unit and surrounding areas; resident (Resident 1) was not found. A bus was noted in front of the facility, and staff searched for the bus as part of the elopement search; the resident was not located. Resident 1’s Elopement Incident form indicated the elopement occurred by the front door.   During the same review of Resident 1’s Elopement Incident form, dated 3/14/2026, the Elopement Incident form indicated Resident 1 returned to the facility at approximately 1:15 AM on 3/15/2026. The Elopement Incident form indicated that the PD contacted the facility at around 12:30 AM to report that Resident 1 has been located and the PD stayed with the Resident until facility staff arrived to pick up the Resident. The Elopement Incident form further indicated that Resident 1 stated she left the facility through the front door and reported she was going to Oregon.  During an interview on 3/26/2026, at 11:58 AM, with Certified Nursing Assistant 1 (CNA 1), CNA 1 stated the front door was always supervised by facility staff because it did not have an alarm. CNA 1 stated the front door was also locked at night for safety reasons. CNA 1 stated she supervised the front door on 3/14/2026 from 8 PM to 8:30 PM. CNA 1 stated Resident 1 was not by the front door or the Nurse’s Station while she was supervised the front door. CNA 1 stated at approximately 9 PM, Licensed Vocational Nurse 1 (LVN 1) informed her that Resident 1 was missing in the facility.   During an interview on 3/26/2026, at 12:20 PM with CNA 2, CNA 2 stated facility staff supervised the front door to make sure the residents do not leave the facility. CNA 2 stated she last saw Resident 1 in the hallway on 3/14/2026 at approximately 8:40 PM. CNA 2 stated at 9 PM, LVN 1 stated Resident 1 was missing and called Code Green (an emergency code for elopement).   During an interview on 3/26/2026, at 2:19 PM with LVN 1, LVN 1 stated their facility staff always supervised the front door to monitor residents and make sure the residents are safe. LVN 1 stated on 3/14/2026, at around 8:40 PM, Resident 1 was sitting in her wheelchair by the Nurse’s Station while CNA 3 supervised the front door. LVN 1 stated she left the Nurse’s Station soon after 8:40 PM to administer medications and arrived at Resident 1’s room at 9PM to administer her medications. LVN 1 stated Resident 1 was not in her room at 9 PM so she went back to the Nurse’s Station because that was the last place where she last saw Resident 1. LVN 1 stated when she arrived at the Nurse’s Station, Resident 1’s wheelchair was there but could not find Resident 1. LVN 1 stated the front door was not supervised by CNA 3 when she went to the Nurse’s Station to look for Resident 1. LVN 1 stated she was not sure how Resident 1 was able to leave the facility if the front door was locked because Resident 1 was sometimes unsteady when she stood or walked. LVN 1 stated a Code Green was called because they did not find Resident 1 in the facility.   During an interview on 3/26/2026, at 2:31 PM, with Social Services Director (SSD), SSD stated the front door was supervised and monitored by facility staff make sure the residents are safe and do not leave the facility. SSD stated the front door should not be left unattended. SSD stated the residents’ safety was the facility’s priority.   During a concurrent interview on 3/26/2026, at 2:44 PM, with the Director of Nursing (DON), the DON stated the front door was supervised by staff for the safety of the residents because it opens directly to a busy street. The DON stated Resident 1 would not have been able to leave the facility if the front door was supervised on 3/14/2026 at around 9 PM.   During a review of the undated facility’s policy and procedure (P&P), titled, “Wandering and Elopements,” the P&P indicated that the facility would identify residents who are at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents.   During a review of the facility’s P&P, titled, “Safety and Supervision of Residents,” revised 7/2017, the P&P indicated the following: * The facility strives to make the environment as free from accident hazards as possible. Resident safety and supervision and assistance to prevent accidents are facility-wide priorities. * The care team shall target interventions to reduce individual risks related to hazards in the environment, including adequate supervision and assistive devices. * Implementing interventions to reduce accident risks and hazards shall include ensuring the interventions are implemented. * Resident supervision is a core component of the system’s approach to safety. The type and frequency of resident supervision is determined by the individual resident’s assessed needs and identified hazards in the environment. The facility failed to provide safety protocols, supervision and ensure monitoring to prevent elopement of Resident 1. Resident 1 who has history of attempted elopement, eloped from the facility when the front door was left unsupervised by facility staff on 3/14/2026 around 9 pm. This failure resulted in Resident 1 having a successful eloped from facility and had the potential to lead to endangerment, accident and injury while outside the facility’s premises without supervision from staff. Resident 1 returned to the facility on 3/15/2026 at 1:15 AM after she was found by the local Police Department (PD) and picked up by facility staff. The above violation had a direct or immediate relationship to the health, safety, or security of Resident 1.

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Citations

No citations recorded on this visit

The surveyor cited no deficiencies during this survey.

FAQ · About this visit

Common questions about this visit

What happened during the May 7, 2026 survey of Foothill Heights Care Center?

This was a other survey of Foothill Heights Care Center on May 7, 2026. The surveyor cited no deficiencies.

Were any deficiencies cited at Foothill Heights Care Center on May 7, 2026?

No deficiencies were cited during this survey.

What type of survey was this?

This was a other survey conducted by state surveyors under federal Centers for Medicare & Medicaid Services (CMS) oversight. Findings are published on CMS Care Compare.

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Data from CMS Care Compare public records. Dataset last refreshed . If you believe any information is inaccurate, report it here.