PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
F000
INITIAL COMMENTS
F000
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
The following reflects the findings of the
Department of Public Health during the
investigation of a complaint investigation.
Amended on 8/6/2020
Complaint Intake Number: CA00694274 and
CA00694467
Representing the Department of Public Health:
Health Facilities Evaluator Nurse # 40913.
Health Facilities Evaluator Nurse # 42781.
The inspection was limited to the specific
complaint and entity reported incidents
investigated and does not represent the
findings of a full inspection of the facility.
Two deficiencies were written as a result of the
complaint intake CA00694274 and
CA00694467.
F725
SS=L
Sufficient Nursing Staff
CFR(s): 483.35(a)(1)(2)
F725
07/27/2020
§483.35(a) Sufficient Staff.
The facility must have sufficient nursing staff
with the appropriate competencies and skills
sets to provide nursing and related services to
assure resident safety and attain or maintain
the highest practicable physical, mental, and
psychosocial well-being of each resident, as
LABORATORY DIRECTOR'S OR PROVIDER/SUPPLIER REPRESENTATIVE'S SIGNATURE
TITLE
(X6) DATE
Any deficiency statement ending with an asterisk (*) denotes a deficiency which the institution may be excused from correcting providing it is determined that
other safeguards provide sufficient protection to the patients . (See instructions.) Except for nursing homes, the findings stated above are disclosable 90 days
following the date of survey whether or not a plan of correction is provided. For nursing homes, the above findings and plans of correction are disclosable 14
days following the date these documents are made available to the facility. If deficiencies are cited, an approved plan of correction is requisite to continued
program participation.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 1 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
determined by resident assessments and
individual plans of care and considering the
number, acuity and diagnoses of the facility's
resident population in accordance with the
facility assessment required at §483.70(e).
§483.35(a)(1) The facility must provide services
by sufficient numbers of each of the following
types of personnel on a 24-hour basis to
provide nursing care to all residents in
accordance with resident care plans:
(i) Except when waived under paragraph (e) of
this section, licensed nurses; and
(ii) Other nursing personnel, including but not
limited to nurse aides.
§483.35(a)(2) Except when waived under
paragraph (e) of this section, the facility must
designate a licensed nurse to serve as a
charge nurse on each tour of duty.
This REQUIREMENT is not met as evidenced
by:
Based on observation, interview, and record
review, the facility failed to have sufficient
nursing staff to limit transmission of COVID-19
by failing to have a dedicate nursing team to
provide directed care and respond to the needs
20 of 20 residents with COVID-19 (red zone
area) and another dedicate nursing team to
provide direct care to eight residents with
suspected COVID-19 (yellow zone area).
This deficient practice resulted in Resident 1's
needs were not met and placed other residents
at risk for the transmission of COVID - 19 which
can cause serious respiratory illness and
death.
On 6/28/2020 at 7:31 p.m., an Immediate
Jeopardy (IJ, a situation in which the facility's
noncompliance with one or more requirements
of participation has caused, or is likely to
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 2 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
cause, serious injury, harm, impairment, or
death to a resident) was identified in the
presence of the Facility's Administrator for the
facility's failure to have sufficient staff to ensure
the health and safety of the residents and staff.
On 7/2/2020 at 4:47 p.m., the Temporary
Manager (TM) provided an acceptable facility's
Plan of Action (POA). On 7/2/2020 at 5:35 p.m.
the IJ was removed in the presence of the TM,
Administrator, and Director of Nursing after the
implementation of POA was verified and
confirmed on onsite through observation,
interview, and record review. The accepted
POA included the following actions:
1. Facility hired the following full-time
employees on 7/1/20: 1 Registered Nurse
(RN), 5 Licensed Vocational Nurses (LVNs),
and 1 Certified Nursing Assistant (CNA).
2. Facility will develop their staffing and
recruitment plan for the facility to have staffs
that can provide the proper care and treatment
to the residents.
3. The facility Temporary Manager provided the
Administrator and the Interim Director of
Nursing (DON) in-service on general staffing
requirements and staffing based on current
resident acuity (level of care required).
Findings:
A review of the facility census dated 6/27/2020
indicated 29 residents on the list. The actual
resident count was 28, with one resident
transferred out in the early morning of 6/28/20.
On 6/27/2020 at 9:37 a.m., during an
observation, the facility staffing included the
Director of Staff Development (DSD), Licensed
Vocational Nurse 1 (LVN 1), LVN 4 and
Certified Nursing Assistant 4 (CNA 4) for the 7
am to 7 pm shift (1 RN/DSD, 2 LVNs and 1
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 3 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
CNA). The DSD who was acting as Registered
Nurse Supervisor (RN Supervisor) stated there
was only 1 CNA so she needed to enter the
COVID area to assist the CNA and would have
to go back to the main hallway (non COVID
area) from time to time. The DSD stated there
was no Director of Nursing, because he
submitted his resignation on 6/26/20.
A review of the Staff Assignment for the 7 AM
to 7 PM shift dated 6/27/2020 indicated the
DSD, LVN 1, LVN 4 and CNA 4 were the staff
for the shift.
A review of the letter dated 6/23/2020, the
Director of Nursing submitted his resignation
effective 7/6/2020, but will no longer be working
physically on an actual scheduled shift.
On 6/27/2020 at 10:30 a.m., during an
interview, the Administrator stated staffing for
the 7 PM to 7 AM shift on 6/27/2020, would be
1 LVN and no CNA. The Administrator further
stated the facility needed staffing assistance.
On 6/27/2020 at 3:30 p.m., during an interview,
the Administrator stated she did not want to
request the assistance from CAL MAT
(California Medical Assistance Team - a group
of highly trained medical professional and other
specialists organized and coordinated by the
state emergency medical services authority for
rapid field medical response in disasters). She
stated that she heard CAL MAT would take
over the facility after being informed for staffing
assistance.
On 6/27/2020 at 3:37p.m., during an interview,
the Administrator stated one LVN, one RN and
2 CNAs would report to work tonight and the
facility would not be needing staffing assistance
from CAL MAT for the 7 PM to 7 AM shift.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 4 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
On 6/27/2020 at 7:18 p.m., during an
observation, CNA 4 left the facility, and there
was no CNA came to work, LVN 1 and LVN 4
stayed over. The staffing included LVN 5
assigned at the yellow zone (suspected
COVID-19 infection), LVN 1 was the
designated staff in the red zone (COVID - 19
infection). There was no CNA staff, the DSD
was moving medications cart to the red zone.
During a concurrent interview, LVN 4 stated
she stayed over to complete the
documentation.
On 6/27/2020 at 8:18 p.m., during an
observation, no CNA staff in the COVID-19
unit. The DSD was moving charts from Non
COVID-19 unit to COVID-19 unit. The DSD
stated she was preparing the donning and
doffing of PPE area, the nurse's station and
breakroom in COVID-19 unit.
On 6/27/2020 at 11:38 p.m. to 11:48 p.m.,
during an observation, there was no staff
working in the COVID-19 unit after DSD left, a
moaning sound was heard coming from
Resident 1's room.
On 6/27/2020 at 11:50 p.m., during an
observation, CAL MAT provided 1 RN and 2
Medics (person involved in medicine such as a
medical doctor, medical student and
sometimes a medically trained individual
participating in an emergency such as a
paramedic or an emergency medical
responder) who would provide direct patient (as
CNAs).
A review of the Staff Assignment on 6/28/2020
for the 7 AM to 7 PM shift, facility staffing
included the DSD who was also the (RN
Supervisor and the designated Charge Nurse
in the Covid-19 unit), 1 LVN, and 4 CNAs.
There was no DON at the facility.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 5 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
On 6/28/2020 at 9:20 a.m., during an interview,
the Administrator stated she did not have the
staffing assignment for the 7 PM to 7 AM and
had other tasks to do this morning.
On 6/28/2020 at 11:00 a.m., during a
concurrent interview and record review of the
Medication Flowsheet, the DSD stated
Resident 1 had episodes of occasional
moaning. The DSD stated she worked until
11:00 p.m. last night (6/27/20) and did not hear
any moaning from the Resident 1.
A review of Resident 1's Medication Flowsheet
indicated the following:
1. Vital signs (temperature, pulse, blood
pressure, and respiratory rate) were not
monitored at 8:00 p.m.
2. Signs and symptoms of COVID-19 such as
cough, shortness of breath, sore throat, loss of
taste, loss of smell, temperature, respiratory
rate, oxygen saturation, and level of pain for 3
PM to 11 PM were not monitored.
3. House snack was not offered at 8 p.m.
4. Side effects of Ativan and Quetiapine
Fumarate use was not monitored.
5. Behavior for fear of dying, panic/worry
regarding medical condition was not monitored
6. Behavior monitoring for recurrent outburst of
anger, persistent extreme fear, persistent
talking, nausea and vomiting, and potential side
effects of Quetiapine Fumarate was not
monitored.
7. Vitamin C tablet, 250mg scheduled at 5p.m.
was not administered during the 3 PM to 11 PM
shift.
The DSD stated that Registered Nurse 1 (RN
1) came in at 8:30 p.m.
On 6/27/20 at 2:15 p.m., during an interview,
the Administrator stated she sent the facility's
staffing plan on the Mitigation Plan
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 6 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
attachments. The Administrator stated she
would resend the documents.
On 6/28/20 at 11:55 a.m., during an interview,
the Administrator stated the facility initiated a
contract with a staffing registry as of today
(6/28/20) but the registry would not be able to
provide nursing staffing for this weekend.
A review of the Mitigation Plan attached
documents which were sent through electronic
mail on 6/28/20, indicated the facility sent
Strategies to Mitigate Staffing Shortages but it
was not the facility's staffing plan, it did not
indicate the name of the facility.
On 7/2/20, the facility sent an electronic mail
communication of the facility's Emergency
Staffing Strategies and Policy and Procedure
on General Staffing, these documents were
dated 7/2/20.
A review of the Center for Disease Control and
Prevention (CDC) Strategies to Mitigate
Healthcare Personnel Staffing Shortages dated
4/30/20, indicated healthcare facilities must be
prepared for potential staffing shortages and
have plans and processes in place to mitigate
these, including communicating with HCP
about actions the facility is taking to address
shortages and maintain patient and HCP safety
and providing resources to assist HCP with
anxiety and stress. There are Contingency and
Crisis Capacity Strategies that healthcare
facilities should consider in these situations.
F880
SS=K
Infection Prevention & Control
CFR(s): 483.80(a)(1)(2)(4)(e)(f)
FORM CMS-2567(02-99) Previous Versions Obsolete
F880
Event ID: VY6V11
07/27/2020
Facility ID: CA950000070
If continuation sheet 7 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
§483.80 Infection Control
The facility must establish and maintain an
infection prevention and control program
designed to provide a safe, sanitary and
comfortable environment and to help prevent
the development and transmission of
communicable diseases and infections.
§483.80(a) Infection prevention and control
program.
The facility must establish an infection
prevention and control program (IPCP) that
must include, at a minimum, the following
elements:
§483.80(a)(1) A system for preventing,
identifying, reporting, investigating, and
controlling infections and communicable
diseases for all residents, staff, volunteers,
visitors, and other individuals providing
services under a contractual arrangement
based upon the facility assessment conducted
according to §483.70(e) and following accepted
national standards;
§483.80(a)(2) Written standards, policies, and
procedures for the program, which must
include, but are not limited to:
(i) A system of surveillance designed to identify
possible communicable diseases or
infections before they can spread to other
persons in the facility;
(ii) When and to whom possible incidents of
communicable disease or infections should be
reported;
(iii) Standard and transmission-based
precautions to be followed to prevent spread of
infections;
(iv)When and how isolation should be used for
a resident; including but not limited to:
(A) The type and duration of the isolation,
depending upon the infectious agent or
organism involved, and
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 8 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
(B) A requirement that the isolation should be
the least restrictive possible for the resident
under the circumstances.
(v) The circumstances under which the facility
must prohibit employees with a communicable
disease or infected skin lesions from direct
contact with residents or their food, if direct
contact will transmit the disease; and
(vi)The hand hygiene procedures to be
followed by staff involved in direct resident
contact.
§483.80(a)(4) A system for recording incidents
identified under the facility's IPCP and the
corrective actions taken by the facility.
§483.80(e) Linens.
Personnel must handle, store, process, and
transport linens so as to prevent the spread of
infection.
§483.80(f) Annual review.
The facility will conduct an annual review of its
IPCP and update their program, as necessary.
This REQUIREMENT is not met as evidenced
by:
Based on observation, interview and record
review, the facility failed to provide a safe,
sanitary environment to help prevent the
development and transmission of
communicable disease and infections during
the Coronavirus (COVID-19 - an illness caused
by a virus that can spread from person to
person) crisis for 5 of 31 sampled residents
(Resident 2, 5, 6, 8, and 10) as evidenced by
failing to:
a. Cohort (practice of isolating multiple
laboratory-confirmed COVID-19 cases together
as a group, or quarantining close contacts of b
particular case together as a group) five
positive residents for COVID-19 (Residents 1,
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 9 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
3, 4, 7, and 9) with positive residents and
cohort five negative residents for COVID-19
(Residents 2, 5, 6, 8, and 10) with negative
residents and have designated staff care for
residents with COVID-19.
c. Have an Infection Preventionist (IP) available
to manage, prevent and control the spread of
COVID-19 in the facility.
d. Ensure positive resident (Resident 4) for
COVID-19 wearing face covers while being out
of her room. Licensed Vocational Nurse (LVN
1) was not wearing gown and gloves when
wheeling Resident 4.
e. Have a designated staff to care for only
positive residents for COVID 19.
These deficient practices had the potential to
result in the transmission of COVID-19 by
person to person contact, which placed the
residents at high risk to be infected with COVID
- 19 and become seriously ill with respiratory
illness which could lead to hospitalization
and/or death.
On 6/26/2020 at 12:51PM, an Immediate
Jeopardy (IJ, a situation in which the facility's
noncompliance with one or more requirements
of participation has caused, or is likely to
cause, serious injury, harm, impairment, or
death to a resident) was identified in the
presence of the Facility's Administrator for the
facility's failure to implement measures to
prevent infection that threatened the health and
safety of the residents and staff.
On 7/2/2020 at 4:47 p.m., the Temporary
Manager (TM) provided an acceptable facility's
Plan of Action (POA). On 7/2/2020 at 5:30 p.m.
the IJ was removed in the presence of the TM,
Administrator, and Director of Nursing after the
implementation of POA was verified and
confirmed on onsite through observation,
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 10 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
interview, and record review. The accepted
POA included the following actions:
1. Completing a cohorting plan for COVID-19
positive residents to be place in an area in the
red zone, Persons Under Observation (PUI)
residents in the yellow zone, and COVID-19
negative in the green zone.
2. In-service education to the all facility staffs
on the cohorting, facility infection control
practices, and personal protective equipment
(PPE).
3. The facility will have a full-time certified
Infection Preventionist (IP) Licensed Vocational
Nurse and was hired on 7/2/20. The main job
function and responsibilities included providing
a safe, sanitary environment to help prevent
the spread of infections during the COVID-19
crisis.
Findings:
a. On 06/25/20 at 09:41 PM, during an
interview, Certified Nursing Assistant 1 (CNA 1)
stated the residents who were confirmed
positive for COVID-19 were in the rooms
behind the barrier. CNA 1 showed her
assignment that included three resident rooms.
Room A had Residents 1, 2, 3, 4 sharing the
same room (Resident 2 was negative for
COVID- 19). Room B had Residents 5, 6 and 7
sharing the same room (Residents 5 and 6
were negative). Room C had Residents 8, 9,
and 10 sharing the same room (Resident 8 and
10 were negative). CNA 1 stated she was
scheduled to work from 7 pm - 7 am shift. CNA
1 stated she worked last night on 06/24/20 and
she was informed the residents who were
confirmed with COVID-19 were behind the
barrier. CNA 1 stated she was not informed on
this shift that there were new residents that
tested positive.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 11 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
On 06/25/2020 at 09:45 p.m., during an
observation, CNA 2, who was also the team
leader, made a printout of the residents
confirmed with positive COVID-19 and wrote
the updated room numbers of these residents
and handed it over to CNA 1.
A review of resident room printout indicated the
residents who tested positive with COVID-19
were cohorting (sharing the same room) with
residents that tested negative. Residents who
were cohorting behind the barrier were all
confirmed positive with COVID-19 from the
previous testing.
The following residents were in Room A.
Resident 1, confirmed positive for COVID-19
on test date 6/23/20
Resident 2, tested negative for COVID-19 on
test date 6/23/20
Resident 3, confirmed positive for COVID-19
on test date 6/23/20
Resident 4, confirmed positive for COVID-19
on test date 6/23/20
The following residents were in Room B.
Resident 5, tested negative for COVID-19 on
test date 6/23/20
Resident 6, tested negative for COVID-19 on
test date 6/23/20
Resident 7, confirmed positive for COVID-19
on test date 6/23/20
The following residents were in Room C.
Resident 8, tested negative for COVID-19 on
test date 6/23/20
Resident 9, confirmed positive for COVID-19
on test 6/23/20
Resident 10, tested negative for COVID-19 0n
test 6/23/20
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 12 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
On 6/26/2020 at 9:44 a.m., during an
observation, Certified Nursing Assistant CNA
3) went inside Resident 1's room.
On 6/26/2020 at 10:08 a.m., during a follow up
interview, CNA 3 stated she was taking care of
Residents 1, 3 and 4 , who were confirmed
positive with COVID-19. CNA 3 stated she was
also assigned to Resident 2 who tested
negative for COVID-19.
During an interview 6/26/2020 at 9:46 a.m.,
LVN 1 stated she was assigned to Resident 2
who tested negative for COVID-19, and
Resident 3 was confirmed positive COVID-19.
LVN 1 did not answer when asked regarding
cohorting residents who tested negative for
COVID-19 with residents who were confirmed
positive for COVID-19.
On 6/26/2020 at 10:03 a.m., during an
interview, LVN 2 stated she was assigned to
Residents 5 and 6, both tested negative for
COVID-19. LVN 2 also stated she was
assigned to Resident 7, who was confirmed
positive for COVID-19. LVN 2 stated she would
ask the Director of Staff and Development
(DSD) if they were supposed to cohort
residents confirmed positive COVID-19 with
residents that tested negative COVID-19
On 6/26/2020 at 10:05 a.m., during an
interview, the DSD stated we were supposed to
move COVID-19 negative residents out from
the rooms that had positive residents for
COVID-19. The DSD stated she was busy and
she would have to move the residents later.
b. On 6/27/2020 at 2:15 p.m., during an
interview, the Administrator stated the Director
of Nursing (DON) was acting as the facility's
Infection Preventionist (IP - expert on practical
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 13 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
methods of preventing and controlling the
spread of infectious diseases). The
Administrator stated LVN 2 was on continuous
training with the DON to be the facility's
Infection Preventionist but did not get
certification on Nursing Home Infection
Preventionist Training Course. The
Administrator stated the facility did not have a
dedicated IP. The Administrator stated the
information she provided during the previous
onsite visit on 6/23/20, would be the time the
DON would spend time to do Infection Control.
A review of the hours reported during the
previous onsite visit on 6/23/20 indicated the
DON would spend 8 hours in a week for the
responsibilities of an Infection Preventionist.
c. On 6/26/2020 at 12:47 p.m., during an
observation of Resident 4 who was confirmed
positive for COVID-19, the resident was inside
her room sitting in a wheelchair without a
facemask or face covering. Resident 4 wheeled
herself out of the room and went to the shared
bathroom which was located outside her room.
This observation was confirmed and verified by
LVN 1. During an interview, LVN 1 stated
Resident 4 must wear a face covering when
she goes outside the room. LVN 1 stated
Resident 4 must also wear face covering when
inside the room because she was sharing the
room with Resident 2 who tested negative for
COVID-19. LVN 1 proceeded to wheel
Resident 4 back to her room. LVN 1 was not
wearing a gown and gloves. During this
observation, facemask or face covering was
not provided to Resident 4.
1. A review of Resident 1's Facesheet indicated
Resident 1 was admitted on 02/21/20, with
diagnoses that included atherosclerotic heart
disease (progressive narrowing and hardening
of blood vessels that supply the heart), and
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 14 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
admitted on hospice service (a type of health
care that prioritizes comfort and quality of life
by reducing pain and suffering.) A review of
Resident 1's Minimum Data Set (MDS - a
comprehensive assessment and care
screening tool) dated 3/5/2020, indicated
moderate impaired cognitive skills for daily
decision making. Resident 1 required
extensive assistance for bed mobility, transfer,
and dressing. A review of the facility's Line
Listing (template for data collection and active
monitoring of both residents and staff during a
suspected respiratory illness cluster or
outbreak) indicated the resident confirmed
positive for COVID-19
2.A review of Resident 2's Facesheet indicated
Resident 2 was admitted on 11/25/19, with
diagnoses that included atherosclerotic heart
disease (progressive narrowing and hardening
of blood vessels that supply the heart), and
admitted on hospice service (a type of health
care that prioritizes comfort and quality of life
by reducing pain and suffering.). A review of
Resident 2's MDS, dated 5/25/2020, indicated
moderate impaired cognitive skills for daily
decision making. Resident 2 required limited
assistance in dressing, toilet use and personal
hygiene. A review of the facility's Line Listing
indicated Resident 2 tested negative for
COVID-19.
3.A review of Resident 3's Facesheet indicated
Resident 3 was admitted on 1/9/2016 with
diagnoses that included cerebral aneurysm
(when an artery's wall weakens and causes an
abnormally large bulge. This bulge can rupture
and cause internal bleeding), diabetes mellitus
(high blood sugar). A review of Resident 3's
MDS, dated 4/22/2020, indicated cognitive
status and decision making skills were intact.
Resident 3 required extensive assistance for,
transfer, and toilet use. A review of the facility's
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 15 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Line Listing indicated Resident 3 confirmed
positive for COVID-19.
4. A review of Resident 4's Facesheet indicated
Resident 4 was admitted on 1/5/2012, with
diagnoses that included acute coronary
syndrome (a range of conditions associated
with sudden, reduced blood flow to the heart.
One such condition is a heart attack
(myocardial infarction - when cell death results
in damaged or destroyed heart tissue), seizure
disorder (a burst of uncontrolled electrical
activity between brain cells (also called
neurons or nerve cells) that causes temporary
abnormalities in muscle tone or movements
(stiffness, twitching or limpness), behaviors,
sensations or states of awareness.) A review of
Resident 4's MDS, dated 4/15/2020, indicated
cognitive status and decision making skills
were intact. Resident 4 required limited
assistance in transfer, dressing, and personal
hygiene. A review of the facility's Line Listing
indicated Resident 4 confirmed positive for
COVID-19.
5. A review of Resident 5's Facesheet indicated
Resident 5 was admitted on 10/23/2018, with
diagnoses that included transient cerebral
ischemic attack (poor blood flow to the brain
that lasts only a few minutes ), anemia
(hemoglobin is a protein in the blood that
carries oxygen throughout the body is less than
normal), and hypertension (high blood
pressure). A review of Resident 5's MDS, dated
4/20/2020, indicated severely impaired
cognitive skills for daily decision making.
Resident 5 required total dependence for
transfer, toilet use and personal hygiene. A
review of the facility's Line Listing dated on
6/23/2020 indicated Resident 4 tested negative
for COVID-19.
6. A review of Resident 6's Facesheet indicated
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 16 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
Resident 6 was admitted on 08/02/2013, with
diagnoses that included dementia (symptoms
affecting memory, thinking and social abilities
severely enough to interfere with daily life). A
review of the MDS indicated Resident 6 had no
cognitive impairment and totally dependent with
transfers, locomotion and toilet use. The MDS
indicated Resident 6 was independent with
eating and personal hygiene. A review of the
facility's Line Listing dated 6/23/2020 indicated
Resident 6 tested negative for COVID-19.
7. A review of Resident 7's Facesheet indicated
Resident 7 was admitted on 03/03/2020, with
diagnoses that included insomnia (hard falling
asleep). A review of the MDS indicated
Resident 7 had no cognitive impairment and
required extensive assistance with dressing,
walking in corridor and toilet use. A review of
the facility's Line Listing dated 6/23/2020
indicated Resident 7 confirmed positive for
COVID-19.
8. A review of Resident 8's Facesheet indicated
Resident 8 was admitted on 2/20/2019 with
diagnoses that included chronic kidney disease
(means your kidneys are damaged and can't
filter blood the way they should. The disease is
called "chronic" because the damage to your
kidneys happens slowly over a long period of
time), diabetes mellitus (high blood sugar). A
review of the MDS indicated Resident 8 had
severe cognitive impairment and required
limited assistance with dressing and personal
hygiene. A review of the facility's Line Listing
indicated Resident 9 tested negative for
COVID-19.
9. A review of Resident 9's Facesheet indicated
Resident 9 was readmitted on 2/25/20, with
diagnoses that included with diagnoses that
included huntington's disease (is a progressive
brain disorder that causes uncontrolled
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 17 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
movements, emotional problems, and loss of
thinking ability), dementia (symptoms affecting
memory, thinking and social abilities severely
enough to interfere with daily life.) A review of
the MDS indicated Resident 9 had no cognitive
impairment and required limited assistance with
dressing and personal hygiene and
independent with other activities of daily living.
A review of the facility's Line Listing indicated
Resident 9 confirmed positive for COVID-19.
10. A review of Resident 10's Facesheet
indicated Resident 10 was admitted on
11/9/2019, with diagnoses that included
cerebrovascular accident (stroke - a loss of
blood flow to part of the brain, which damages
brain tissue), dementia (symptoms affecting
memory, thinking and social abilities severely
enough to interfere with daily life). A review of
the MDS indicated Resident 10 was severely
impaired for daily decision making and was
totally dependent with all activities of daily
living. A review of the facility's Line Listing
indicated Resident 10 tested negative for
COVID-19.
On 6/27/20, during an interview, the
Administrator stated she will e-mail the facility's
Policy and Procedure on infection prevention
plan for COVID-19.
On 7/2/20, sent an e-mail communication to the
Administrator to follow up on the Policy on
Procedure on infection control. There was no
Policy and Procedure on Infection Control sent
by the facility.
A review of the County of Los Angeles
Department of Public Health Order of the
Health Officer issued on 4/24/20 indicated the
facility shall establish an area within the facility
for residents/patients who have tested positive
for COVID-19 or who are displaying symptoms
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 18 of 19
PRINTED: 05/14/2026
FORM APPROVED
DEPARTMENT OF HEALTH AND HUMAN SERVICES
CENTERS FOR MEDICARE & MEDICAID SERVICES
STATEMENT OF DEFICIENCIES
AND PLAN OF CORRECTION
OMB NO. 0938-0391
(X1) PROVIDER/SUPPLIER/CLIA
IDENTIFICATION NUMBER:
(X1) MULTIPLE CONSTRUCTION
A. BUILDING: ___________
B. WING: _______________
055464
(X3) DATE SURVEY
COMPLETED
07/17/2020
NAME OF PROVIDER OR SUPPLIER
STREET ADDRESS, CITY, STATE, ZIP CODE
TWO PALMS CARE CENTER
2637 E Washington Blvd
Pasadena, CA 91107
(X4) ID
PREFIX
TAG
SUMMARY STATEMENT OF DEFICIENCIES
(EACH DEFICIENCY MUST BE PRECEDED BY FULL
REGULATORY OR LSC IDENTIFYING INFORMATION)
ID
PREFIX
TAG
PROVIDER'S PLAN OF CORRECTION
(EACH CORRECTIVE ACTION SHOULD BE
CROSS-REFERENCED TO THE APPROPRIATE
DEFICIENCY)
(X5)
COMPLETE
DATE
associated with COVID-19. The area must be
physically separated from the area for those
who do not have confirmed or suspected
COVID-19. All staff providing care to patients in
the established COVID-19 area of the facility
are not to work or enter into any other area of
the facility until 14 days have passed from their
last exposure to COVID-19 patients.
A review of Centers for Disease Control and
Prevention (CDC) Recommendation for
Preparing for COVID-19 in Nursing Homes,
updated 06/25/2020, indicated to identify space
in the facility that could be dedicated to care for
residents with confirmed COVID-19. This could
be a dedicated floor, unit, or wing in the facility
or a group of rooms at the end of the unit that
will be used to cohort residents with COVID-19.
Identify Healthcare Practitioners (HCP) who will
be assigned to work only on the COVID-19
care unit when it is in use. Residents should
wear a cloth face covering or facemask (if
tolerated) whenever they leave their room,
including for procedures outside the facility.
A review of the Novel Coronavirus (COVID-19)
Guidelines for Long Term Care Facilities
updated on 5/1/20, indicated Los Angeles
County Department of Public Health
recommends employing a full-time, on-site
infection preventionist who can help monitor
compliance with infection control guidance
based your facility and resident/patient
population and assist with adherence to hand
hygiene and correct use of PPE.
FORM CMS-2567(02-99) Previous Versions Obsolete
Event ID: VY6V11
Facility ID: CA950000070
If continuation sheet 19 of 19