California Code § 102417(g)(7): Emergency Contact Information

📋Type A Violation🏢Affects: Family Child Care Homes

What Is California Code § 102417(g)(7): Emergency Contact Information?

California Code § 102417(g)(7)

An emergency information card shall be maintained for each child and shall include the child's full name, telephone number and location of a parent or other responsible adult to be contacted in an emergency, the name and telephone number of the child's physician and the parent's authorization for the licensee or registrant to consent to emergency medical care.

💡Insider's Tips

Inspectors pull emergency cards during every visit, not just when something goes wrong. They pick a few children at random, ask to see their cards, and check that phone numbers actually work. Riverside County inspectors are particularly thorough about this, sometimes calling the listed number on the spot. The most common citation isn't a missing card, it's an outdated one. Parents change jobs, switch phone numbers, and move without telling you. Build a quick card review into your re-enrollment process every six months, and keep a simple tracking sheet showing when each card was last verified. Cards need to be physically accessible within seconds. If you have to unlock a filing cabinet, dig through a folder, and search by last name during an emergency, that's too slow. A binder organized by classroom or age group, stored where any staff member can grab it immediately, is what inspectors want to see.

30
facilities cited recently
That's 1 in 1429 facilities
17
counties affected
18
most common citation
📉
Decreasing
Last 90 days vs. previous 90 days
30 facilities (was 34)4 facilities

Source: California CCLD inspection records | Data: last 90 days as of Feb 16, 2026

How to Avoid Emergency Contact Information Citations

✓ Prevention Checklist

❌ Common Mistakes

  • Switching to a digital enrollment system and assuming it replaces physical emergency cards. Electronic records are fine for administrative purposes, but inspectors expect to see a card or printout they can physically access during an emergency. If your system goes down or loses power, you still need immediate access to contact information.
  • Collecting emergency cards at enrollment and never updating them. Families change phone numbers, move, switch pediatricians, and add or remove emergency contacts without notifying providers. A card from two years ago with a disconnected phone number is functionally the same as no card at all.
  • Missing the emergency medical authorization signature. The card might have every phone number and address filled in perfectly, but if the parent hasn't signed the line authorizing emergency medical treatment, the card is incomplete. Inspectors specifically check for this signature because it has real legal consequences during a medical emergency.
  • Keeping emergency cards in a location that only the lead provider can access. If you're the one having the medical emergency, or if you're off-site when an incident occurs, your assistant needs to find that child's card within seconds. Every caregiver in the home should know exactly where cards are stored.

What's Being Cited in Each Region Over the Past 90 Days

Based on facility inspection reports filed with California's Community Care Licensing Division, here's how this citation appears across different regions in the past 90 days.

San Diego County

7 citations

Los Angeles County

4 citations

Riverside County

3 citations

Solano County

2 citations

Santa Barbara County

2 citations

Kern County

1 citations

Yolo County

1 citations

Yuba County

1 citations

Marin County

1 citations

Modoc County

1 citations

Data updated weekly from CCLD public records. Last update: 2/16/2026

See California Code § 102417(g)(7): Emergency Contact Information Citations in Your County

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Frequently Asked Questions

What is Emergency Contact Information?
California Code 102417(g)(7) requires family child care homes to maintain an emergency information card for each enrolled child with the parent's contact details, the child's physician name and phone number, and signed parental authorization for emergency medical care. What makes this regulation distinct is the physical accessibility requirement: the card must be reachable within seconds by any caregiver, not buried in a filing system. This ensures your facility can respond to a medical emergency even if the primary provider is unavailable.
How common is this citation?
According to California CCLD inspection records as of February 08, 2026, 36 facilities have been cited for this violation in the past 90 days across 17 California counties. That's roughly 1 in 1,111 inspected facilities. Riverside County leads with 9 citations and San Diego follows with 7. Riverside inspectors are known for being particularly thorough with emergency cards, sometimes calling listed phone numbers on the spot to verify they're current.
What triggers this citation during an inspection?
Inspectors pick children at random and ask to see their emergency cards during every routine visit. Based on CCLD inspection patterns, they check that all four required elements are present: parent contact information, emergency contacts, physician details, and the signed medical authorization. The most common finding isn't a missing card but an outdated one with disconnected phone numbers or a former pediatrician. A missing parental signature for emergency medical authorization is treated as an incomplete card, even if every other field is filled in.
How can I prevent this citation?
Build a card review into your process every six months, ideally at re-enrollment. Send parents a quick form asking them to verify or update phone numbers, emergency contacts, and physician information. Keep cards in a binder organized by classroom or age group, stored where any caregiver can grab it within seconds. If you use digital records, also maintain physical printouts as backup. Check every card for the parental signature authorizing emergency medical care, since that's the most commonly missed element.
What should I do if I receive this citation?
Contact every family to verify and update their child's emergency information immediately. Collect any missing parental signatures for emergency medical authorization. Replace outdated cards with current versions and note the verification date on each one. Organize all cards in a clearly labeled, easily accessible location and show every caregiver where to find them. Submit your Plan of Correction with your updated cards and a schedule for regular verification going forward. For complex situations, consider consulting a licensed childcare compliance specialist.

Related Violations

This information is educational and does not constitute legal advice. Consult a licensed childcare compliance consultant for guidance specific to your facility. Citation data is sourced from California Community Care Licensing Division public records and is refreshed regularly.