complaint·April 25, 2023

***report continuesfrom LIC9099** Staff did not dispense medication assistance to clients in care LPA reviewed MARs from April, May and June 2022. LPA observed that all medications we signed off as dispensed by the med techs. Facility uses an electronic MAR system. Facility did not report medication errors LPA reviewed written warning records dated 4/27/22 for med techs documented medication administration errors. LPA also reviewed physician communication form dated 5/02/22 that documents that the medication errors would not cause harm to the resident in care. Facility staff did not report the medication error to CCL as the error did not threaten the welfare, safety or health of the resident. Facility staff were re-trained on proper medication administration procedures on 4/29/22. Facility did not conduct a reappraisal of resident’s care needs LPA reviewed the facility file for R1. R1 lives in the assisted living section of the building. R1’s family provides R1 with a 1:1 aide. R1 is currently on hospice. LPA observed that physician’s reports for R1 were completed on 4/19/19, 5/20/21 and 9/10/23. R1’s primary diagnosis is documented as Parkinsons. R1 is not diagnosed with dementia. This agency has investigated the allegations that staff did not dispense medication assistance to clients in care, facility did not report medication errors and facility did not conduct a reappraisal of resident’s care needs. Based on LPA's observations, record review and interviews which were conducted the allegations were found to be unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted, a copy of this report provided.