Public Record
Mercy Retirement & Care Center
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About this facility
Operating details and county context
Operating details
- Capacity
- 160 residents
- Phone
- (510) 534-8540
- Address
- 3431 Foothill Boulevard
- Licensed since
Alameda County context
236*CCLD
Total facilities
8.6*CCLD
Avg citations
11.2*CCLD
Avg visits
3.5*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
4 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87463Type B
(a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate. The reappraisals shall document changes in the resident's physical, medical, mental, and social condition... (b) The licensee shall immediately bring any such changes to the attention of the resident's physician and his family or responsible person.Based on observation the licensee did not comply with the section cited above. R1 had multiple falls over a 2-week period and the facility never updated his appraisal.
2023
- 87307(e)Type A
Based on observation, the licensee did not comply with the section cited above by having a water fountain accessible to residents which poses an immediate health and safety risk to persons in care.
- 87458(b)(1)Type B
Based on record review, the licensee did not comply with the section cited above by R5 testing positive for TB and not having a chest x-ray on file which poses a potential health and safety risk to persons in care.
2021
- 87465(c)(2)Type B
Incidental Medical and Dental Care Once ordered by the physician the medication is given according to the physician's directions.This requirement is not met as evidence by: Based on record review and interview, licensee did not comply with the section cited above by dispensing the incorrect dosage to R1 which poses a potential health and safety risk to the residents in care.
Inspection record
26 visits on record since 2021. Most recent on 2026-03-11.
5 routine inspections, 13 complaint visits. 11 complaints on record, 1 of 11 substantiated.
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
4 citations across the record on file
Nearby
Other licensed assisted living facilities in Oakland
FAQ
Common questions about this facility
Is Mercy Retirement & Care Center licensed in California?
Yes, Mercy Retirement & Care Center is currently licensed in California. It has been licensed since 1999.
How many citations does Mercy Retirement & Care Center have?
Mercy Retirement & Care Center has 4 citations on record: 1 Type A (more serious) and 3 Type B citations. It has received 26 visits (5 inspections, 13 complaint visits, 8 other visits).
When was Mercy Retirement & Care Center last inspected?
Mercy Retirement & Care Center was last inspected on March 11, 2026 (about 3 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Mercy Retirement & Care Center?
Mercy Retirement & Care Center is a Continuing Care Retirement Community (CCRC), which provides a continuum of care from independent living to skilled nursing with a licensed capacity of 160 residents. It is located in Oakland, Alameda County, California.
How does Mercy Retirement & Care Center compare to other assisted living facilities in Alameda County?
Mercy Retirement & Care Center has 4 citations, which is below the county average of 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.
Does Mercy Retirement & Care Center have any serious violations?
Mercy Retirement & Care Center has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has Mercy Retirement & Care Center had any complaint inspections?
Mercy Retirement & Care Center has received 13 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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