complaint·July 1, 2022

On 7/1/2022 at 3:50PM Licensing Program Analysts (LPAs) K. Nguyen, and L. Francisco arrived unannounced to continue the investigation on the above allegations. LPAs met with Resident Coordinator, Rohini Chand and explained the purpose of visit. LPAs spoke to administrator over the phone. During the course of the investigation, LPAs obtained information, reviewed records, collected documents, and interviewed 3 staff. Based on information obtained, it was alleged facility staff lack proper understanding of medication procedures. However, LPAs reviewed training records for 6 staff and 6 of 6 are current with their medication training. LPAs interviewed 3 staff and 3 of 3 were able to demonstrate the facility's medication procedures. No additional information forthcoming from complainant therefore LPAs were unable to obtain additional information. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted with Resident Coordinator. A copy of this report provided.