Public Record
Willow Creek Alzheimer's & Dementia Care Center
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About this facility
Operating details and county context
Operating details
- Capacity
- 49 residents
- Phone
- (510) 889-1300
- Address
- 22424 Charlene Way
- Licensed since
Alameda County context
236*CCLD
Total facilities
8.6*CCLD
Avg citations
11.2*CCLD
Avg visits
3.5*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
1 citation on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
- 87468.1(11)Type B
Personal Rights of Residents in All Facilities:To have their visitors, .... permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement is not met as evidenced by: Based on interviews conducted, Administrator confirmed that she did not allow visitors to the facility despite guidelines on end of life visitation issued by CCL in October 2020 which poses a potential risk to the health and safety of the resident under care.
Inspection record
10 visits on record since 2021. Most recent on 2026-05-15.
5 routine inspections, 4 complaint visits. 3 complaints on record, 1 of 3 substantiated.
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
1 citation across the record on file
Nearby
Other licensed assisted living facilities in Castro Valley
FAQ
Common questions about this facility
Is Willow Creek Alzheimer's & Dementia Care Center licensed in California?
Yes, Willow Creek Alzheimer's & Dementia Care Center is currently licensed in California. It has been licensed since 2006.
How many citations does Willow Creek Alzheimer's & Dementia Care Center have?
Willow Creek Alzheimer's & Dementia Care Center has 1 citation on record: 1 Type B citation. It has received 10 visits (5 inspections, 4 complaint visits, 1 other visit).
When was Willow Creek Alzheimer's & Dementia Care Center last inspected?
Willow Creek Alzheimer's & Dementia Care Center was last inspected on May 15, 2026 (1 week ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Willow Creek Alzheimer's & Dementia Care Center?
Willow Creek Alzheimer's & Dementia Care Center is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 49 residents. It is located in Castro Valley, Alameda County, California.
How does Willow Creek Alzheimer's & Dementia Care Center compare to other assisted living facilities in Alameda County?
Willow Creek Alzheimer's & Dementia Care Center has 1 citations, which is below the county average of 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.
Does Willow Creek Alzheimer's & Dementia Care Center have any serious violations?
Willow Creek Alzheimer's & Dementia Care Center has no Type A (serious) citations. All 1 citation on record are Type B, which are less serious regulatory violations.
Has Willow Creek Alzheimer's & Dementia Care Center had any complaint inspections?
Willow Creek Alzheimer's & Dementia Care Center has received 4 complaint-triggered inspections. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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