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Inspection visit

complaint

WILLOW CREEK ALZHEIMER'S & DEMENTIA CARE CENTERLicense 0156012561 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

However, facility still refused to let her visit. Administrator confirmed with the Department that at that time the facility has not allowed any visitation since March 2020. Administrator stated on 8/21/2021 that she is aware of guidelines outlined in PIN 20-38 ASC issued in October 2020 in regard to end of life visitation. However, despite knowing the guidelines, Administrator states that she did not and will not allow end of life visitation. Therefore, the above allegation is substantiated. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. California Code of Regulations, Title 22 Sec 87468.1(11) Personal Rights of Residents in All Facilities, is being cited on the attached LIC 9099D. Failure to correct deficiency by POC date may result in civil penalties. Exit interview conducted with Administrator; Appeal Rights was provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(11)Type B

    Personal Rights of Residents in All Facilities:To have their visitors, .... permitted to visit privately during reasonable hours and without prior notice, provided that the rights of other residents are not infringed upon. This requirement is not met as evidenced by: Based on interviews conducted, Administrator confirmed that she did not allow visitors to the facility despite guidelines on end of life visitation issued by CCL in October 2020 which poses a potential risk to the health and safety of the resident under care.

FAQ · About this visit

Common questions about this visit

What happened during the October 12, 2022 inspection of WILLOW CREEK ALZHEIMER'S & DEMENTIA CARE CENTER?

This was a complaint inspection of WILLOW CREEK ALZHEIMER'S & DEMENTIA CARE CENTER on October 12, 2022. 1 citation were issued: 1 Type B.

Were any citations issued to WILLOW CREEK ALZHEIMER'S & DEMENTIA CARE CENTER on October 12, 2022?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights of Residents in All Facilities:To have their visitors, .... permitted to visit privately during reasonab..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.