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Sunol Creek Memory Care

License 019200484Residential Care - ElderlyPleasanton, CA
6 citations on record

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About this facility

Operating details and county context

Operating details

Capacity
46 residents
Phone
(925) 846-8283
Address
5980 Sunol Blvd
Licensed since

Alameda County context

236*CCLD

Total facilities

8.6*CCLD

Avg citations

11.2*CCLD

Avg visits

3.5*CCLD

Avg complaint visits

*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .

Citations

6 citations on record

Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

2025

  • 87466Type B

    Observation of the Resident. The licensee shall ensure that residents are regularly observed for changes in physical, mental, emotional and social functioning...This requirement is not met as evidence by: Based on interviews and record reviews, licensee did not comply with the section cited above by R1 wandered off the facility without staff knowledge which poses a potential health and safety risk to the persons in care.

2024

  • 87465(c)(2)Type A

    Incidental Medical and Dental Care. Once ordered by the physician the medication is given according to the physician's directions. This requirement is not met as evidence by: Based on interview and record review, licensee did not comply with the section cited above by not administering medication according to physician's order which poses an immediate health and safety risk to the persons in care.

  • 87211(a)(1)Type B

    Reporting Requirements. A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events...This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing a written report to the family which poses a potential health and safety risk to the persons in care.

  • 1569.312(a)Type B

    Basic services requirements. Every facility required to...provide at least the following basic services...Care and supervision... This requirement is not met as evidence by: Based on interviews and record reviews, licensee did not comply with the section cited above by R1 wandered off the facility without staff knowledge which poses a potential health and safety risk to the persons in care.

  • 87468.2(a)(19)Type B

    Additional Personal Rights of Residents in Privately Operated Facilities. To have prompt access to review all of their records and ...Photocopied records shall be provided within two (2) business days... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing the records within 2 business days which poses a potential personal rights violation to the persons in care.

2023

  • 87411(f)Type B

    Based on record review, the licensee did not comply with the section cited by not having health screening for S4 on file which poses a potential health and safety risk to persons in care.

Inspection record

24 visits on record since 2022. Most recent on 2026-05-19.

5 routine inspections, 5 complaint visits. 4 complaints on record, 2 of 4 substantiated.

6 citations across the record on file

Nearby

Other licensed assisted living facilities in Pleasanton

FAQ

Common questions about this facility

Is Sunol Creek Memory Care licensed in California?

Yes, Sunol Creek Memory Care is currently licensed in California. It has been licensed since 2014.

How many citations does Sunol Creek Memory Care have?

Sunol Creek Memory Care has 6 citations on record: 1 Type A (more serious) and 5 Type B citations. It has received 24 visits (5 inspections, 5 complaint visits, 14 other visits).

When was Sunol Creek Memory Care last inspected?

Sunol Creek Memory Care was last inspected on May 19, 2026. California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.

What type of assisted living facility is Sunol Creek Memory Care?

Sunol Creek Memory Care is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 46 residents. It is located in Pleasanton, Alameda County, California.

How does Sunol Creek Memory Care compare to other assisted living facilities in Alameda County?

Sunol Creek Memory Care has 6 citations, which is below the county average of 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.

Does Sunol Creek Memory Care have any serious violations?

Sunol Creek Memory Care has 1 Type A citation on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.

Has Sunol Creek Memory Care had any complaint inspections?

Sunol Creek Memory Care has received 5 complaint-triggered inspections. 2 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.

Next steps for this record

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