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Inspection visit

complaint

SUNOL CREEK MEMORY CARELicense 0192004841 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 6/27/2024 at 11:15AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a complaint investigation and deliver findings regarding the allegation above. LPA met with Executive Director, Harmony Venturelli and Human Resources Assistant, Jacqueline Scott Garcia. During the course of investigation, LPA interviewed 2 staff and reviewed record request documents. Interview with staff revealed that record request was received on 6/20/2024 and facility have not sent out documents to requestor. Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted with Jacqueline Scott Garcia. A copy of this report and appeal rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(19)Type B

    Additional Personal Rights of Residents in Privately Operated Facilities. To have prompt access to review all of their records and ...Photocopied records shall be provided within two (2) business days... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by not providing the records within 2 business days which poses a potential personal rights violation to the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the June 27, 2024 inspection of SUNOL CREEK MEMORY CARE?

This was a complaint inspection of SUNOL CREEK MEMORY CARE on June 27, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to SUNOL CREEK MEMORY CARE on June 27, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Additional Personal Rights of Residents in Privately Operated Facilities. To have prompt access to review all of their r..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.