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Inspection visit

complaint

HERITAGE HAVENLicense 019200506
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Allegation: Resident (R1) smoking in non-designated smoking areas of facility. Facility House Rules includes "Smoking is only allowed in designated area." Staff interviewed indicated the facility has smoking areas outside the facility and no resident smokes inside. One out of 3 residents interviewed said R1 smokes inside the facility. R1 stated he smokes but denied smoking inside and that he smokes in designated smoking area. R4 stated not observing any residents smoking inside the facility, Allegation: Staff not preventing resident (R1) from making inappropriate comments to another resident (R2). Staff (S1 and S2) stated that residents yell at other residents which is their behavior; however, when they hear them, they check on them. When administrator is present, the administration breaks the altercation. R2 stated R1 made inappropriate comments to R1; however, R2 denied it. R4 indicated not hearing R1 making inappropriate comments to other residents. Administrator indicated that if resident yell or have altercation with other resident, he intervenes and take necessary actions. Allegation: Resident drinking liquor inside the facility. Facility House Rules includes "Drinking is strictly prohibited." R1 denied drinking inside the facility. S2 and R4 stated not observing other residents drinking inside the facility. S1 stated R3 has been drinking inside the facility. Although LPA observed empty cans of beer inside R3’s bedroom during inspection, the licensee indicated R3 had drinking problem when admitted and that they have worked closely with R3’s case manager regarding the behavior. Licensee stated R3 was sent out to rehab and didn’t return to the facility. LPA was unable to obtain information from R3 and R3’s case manager. Based on information gathered, the allegations are unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview conducted and copy of this report provided.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the December 10, 2021 inspection of HERITAGE HAVEN?

This was a complaint inspection of HERITAGE HAVEN on December 10, 2021. The inspection found no deficiencies and no citations were issued.

Were any citations issued to HERITAGE HAVEN on December 10, 2021?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.