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Inspection visit

Follow-up on corrections

OPAL CARE LLCLicense 0192006722 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Praveen Singh conducted this unannounced tele-visit with Administrator to address violations that were found during an investigation conducted by the Department. Due to the present shelter in place order by the Governor, this inspection was conducted via video-conference. As part of an investigation related to Complaint Control No. 15-AS-20200626085416 , filed on 6/26/20, the Department's Audit Division conducted a Trust Audit for this facility. The Auditor’s investigation revealed that Administrator financially abused R1. Administrator admitted using R1’s True Link debit card to make unauthorized purchases. The auditor obtained R1’s bank statements from April to June 2020 detailing the unauthorized purchases by Administrator. The auditor determined that the total unauthorized purchases on the resident’s card is $3,527.65. True Link has refunded $2,015.08 leaving a balance of $1,512.57 to be refunded back to the resident. In addition, Administrator did not have any Policies and Procedures in place to safeguard residents’ funds and did not follow or abide by her affidavit regarding client’s cash resources, which indicated cash resources will not be handled. Deficiencies are cited per California Code of Regulations, Title 22, and begins on the next page. Failure to correct deficiencies may result in civil penalties. Exit interview conducted and a copy of this report and Appeal Rights provided.

Citations

3 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(8)Type A

    Additional Personal Rights of Residents in Privately Operated Facilities - (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse. This requirement is not met as evidenced by S1’s actions of abusing R1’s cash resources. S1 used R1’s True Link debit card to make personal purchases in the amount of $3527.65.

  • 87405(d)(5)Type A

    Administrator - Qualifications and Duties – (d) The administrator shall have the qualifications specified in Sections 87405(d)(1) through (7). If the licensee is also the administrator, all requirements for an administrator shall apply.(5) Good character and a continuing reputation of personal integrity. This requirement is not met as evidenced by Administrator’s financial abuse of R1.

  • 87217(g)Type A

    Safeguards for Resident Cash, Personal Property, and Valuables - (g) Each licensee shall maintain adequate safeguards and accurate records of cash resources and valuables entrusted to his care, including, but not limited to… This requirement is not met as evidenced by Administrator's failure to establish policies and procedures to safeguard R1’s cash resources. Administrator possessed R1’s debit card but did not keep any accounting or records of purchases made and misappropriated R1’s funds.

FAQ · About this visit

Common questions about this visit

What happened during the May 25, 2021 inspection of OPAL CARE LLC?

This was a other inspection of OPAL CARE LLC on May 25, 2021. 2 citations were issued: 2 Type A (serious).

Were any citations issued to OPAL CARE LLC on May 25, 2021?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "Additional Personal Rights of Residents in Privately Operated Facilities - (8) To be free from neglect, financial exploi..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.