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Inspection visit

complaint

OPAL CARE LLCLicense 0192006723 citations on this visit
3 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation: Staff did not seek medical care for resident in a timely manner – Substantiated The Department has investigated this allegation and per records review and interviews found that Administrator was informed by staff that resident R1 had bug bites on the body on 12/8/22, however, Administrator didn't inform family member for seeking medication attention until family member visited R1 and found out on 12/13/22. Allegation: Staff did not keep resident's authorized person informed about incidents - Substantiated The Department has investigated this allegation and per records review and interviews found that Administrator admitted that bedbug’s infection occurred in November 2022. Administrator didn’t inform residents’ representatives and report to CCLD. Based on information obtained, the preponderance of evidence is met, therefore the allegations are substantiated. Deficiencies are cited from Title 22 California Code of Regulations (see 9099D). Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty. Based on instruction from pet control company, facility needs to be vacant for the bedbugs treatment. Administrator agrees to provided a relocation plan by today's day. Exit interview conducted with house manager and Administrator on the phone. Appeal Rights, LIC9099D, and copy this report provided.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87211(a)(2)Type B

    87211 Reporting Requirements(a)Each licensee shall furnish to the licensing agency such reports...including, but not limited to, the following: (2) Occurrences, such as...which threaten the welfare, safety or health of residents....This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. Facility didn't report incident to CCL when incident occurred which poses a potential health, safety or personal rights risk to persons in care.

  • 1569.269(13)Type B

    1569.269 Enumerated rights; severability(13)To be fully informed, as evidenced by the resident’s written acknowledgementThis requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. Facility didn't informed incident to resident's responsible parties which poses a potential health, safety or personal rights risk to persons in care.

  • 87405(h)(5)Type B

    87405 Administrator - Qualifications and Duties. (h) The administrator shall have the responsibility to: (5) Provide or ensure the provision of services to the residents with appropriate regard for the residents' physical and mental well-being and needsThis requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. Facility didn't address bedbugs incident with responsible parties which poses a potential health, safety or personal rights risk to persons in care.

  • 87464(f)(1)Type B

    87464 Basic Services(f)Basic services shall at a minimum include:(1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement is not met as evidenced by… Based on observation the licensee did not comply with the section cited above. Facility didn't seek medical attention for resident in a timely manner which poses a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the December 16, 2022 inspection of OPAL CARE LLC?

This was a complaint inspection of OPAL CARE LLC on December 16, 2022. 3 citations were issued: 3 Type B.

Were any citations issued to OPAL CARE LLC on December 16, 2022?

Yes, 3 citations were issued (0 Type A, 3 Type B). The first citation was for: "87211 Reporting Requirements(a)Each licensee shall furnish to the licensing agency such reports...including, but not lim..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.