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Inspection visit

Incident investigation

OPAL CARE LLCLicense 0192006721 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

On 07/11/2025 at 10:45 AM Licensing Program Analysts (LPAs) David Doidge and Andrew Christy arrived unannounced to conduct a Case Management Incident due to an Unusual Incident Report submitted to CCLD on 07/08/2025 regarding a resident that eloped. LPAs met with Jezrael Pascual, House Manager and explained the purpose of the visit. Licensee/Administrator, Victoria Puruganan was called and informed of the visit, and arrived at 12:00 PM. LPAs interviewed Jezrael and another staff about incident. Neither saw R1 elope. Licensee/Administrator Victoria was present, but did not see R1 walk away. Staff reported that R1 had an appointment with Center for Elders Independence (CEDI) and was last seen waiting for the van in front of the house. Upon learning of elopement staff walked the block to look for resident. R1 was later found by the police. LPAs obtained a copy of R1’s Physician’s report (602) and a staff schedule for that day. The 602 confirms resident is unable to leave the facility unassisted. An immediate civil penalty of $250 is hereby assessed for a repeat violation Exit interview was conducted with Licensee/Administrator, Victoria Puruganan, copy of this report and Appeal Rights provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.2(a)(4)Type A

    To care, supervision, and ...meet their individual needs...by staff that are sufficient in numbers, qualifications, and competency...This requirement was not met as evidence by: Based on interview, the licensee did not comply with the section cited above by not having the supervision which posed a potential health and safety risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 11, 2025 inspection of OPAL CARE LLC?

This was a other inspection of OPAL CARE LLC on July 11, 2025. 1 citation were issued: 1 Type A (serious).

Were any citations issued to OPAL CARE LLC on July 11, 2025?

Yes, 1 citation was issued (1 Type A, 0 Type B). The first citation was for: "To care, supervision, and ...meet their individual needs...by staff that are sufficient in numbers, qualifications, and ..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.