complaint·August 17, 2023

Allegation: Resident fell while in care Investigation Finding: Unsubstantiated Continuation... On 01/30/22, four staff assisted R1 walk to the bathroom. Later that day, R1 had an unwitnessed fall and required a 6 person assist to lift him up from the floor and put him to a chair. Review of R1’s progress notes show staff conducted frequent safety checks on R1 and called paramedics multiple times for R1’s lift assist. Based on interviews and record reviews which were conducted, although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation that resident fell while in care implying lack of care and supervision by staff is unsubstantiated. Exit interview conducted and a copy of this report provided. Allegation: Unlawful eviction Investigation Finding: Unfounded Continuation... On 02/03/22, staff (ALD, SED) held a care conference with R1’s authorized representatives (POAs) to discuss R1’s change in condition and new care plan with home health physical therapy visits. On 08/17/23, LPA observed R1 still resides at the facility during visit. This department had investigated the complaint alleging unlawful eviction. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. Allegation: Facility did not provide resident 30-day notice Investigation Finding: Unfounded During investigation, staff (ED) confirmed with LPA that resident (R1) was never evicted. Therefore, there was no 30-day notice issued to R1. On 08/17/23, LPA observed R1 still resides at the facility during visit. This department have investigated the complaint alleging facility did not provide resident 30-day notice. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. No deficiencies cited. Exit Interview conducted and a copy of this report provided.