Public Record
Carefield Castro Valley
Is this your facility?Correct anything the record gets wrong or is out of date.
Researching this facility professionally?Book a 15-minute call
About this facility
Operating details and county context
Operating details
- Capacity
- 116 residents
- Phone
- (510) 582-2765
- Address
- 19960 Santa Maria Ave
- Licensed since
Alameda County context
236*CCLD
Total facilities
8.6*CCLD
Avg citations
11.2*CCLD
Avg visits
3.5*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
4 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 87411(a)Type B
87411Personnel Requirements - General(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary to meet resident needs. In facilities licensed for sixteen or more, sufficient support staff shall be employed to ensure provision of personal assistance and care as required in Section 87608, Postural Supports. Additional staff shall be employed as necessary to perform office work, cooking, house cleaning, laundering, and maintenance of buildings, equipment and grounds. The licensing agency may require any facility to provide additional staff whenever it determines through documentation that the needs of the particular residents, the extent of services provided, or the physical arrangements of the facility require such additional staff for the provision of adequate services.This requirement is not met as evidenced: Based on evidence obtained during the course of this investigation, the Department has determined that lack of supervision resulted in resident sustaining multiple fractures from unwitnessed falls. This is a factual determination based on all the facts and circumstances of the case.
2023
- 87211(a)(1)Type B
87211 Reporting Requirements(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence of any of the events specified in (A) through (D) below. This report shall include the resident's name, age, sex and date of admission; date and nature of event; attending physician's name, findings, and treatment, if any; and disposition of the case.This requirement was not met as evidence by: Based on investigation, facility did not comply with the section cited above facility failed to notify R1's POA in timely manner about her hospitalization which poses a potential health and safety risk to the residents in care.
2021
- 87303(a)Type B
87303 Maintenance and Operation(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.-This requirement is not met as evidenced by: -Based on observation, the license did not comply with the section above by not maintaining a clean flooring in residents' rooms which poses potential health and personal right risks to persons in care.
- 87618(b)(3)(B)Type B
87618 Oxygen Administration - Gas and Liquid: (b)......the licensee shall be responsible for the following: (3) Ensuring that the use of oxygen equipment meets the following requirements: (B) "No Smoking-Oxygen in Use" signs shall be posted....(E) Oxygen tanks that are not portable shall be secured in a stand or to the wall. -This requirement is not met as evidenced by:-Based on observation, the licensee did not comply with the section above. LPA observed O2 tanks blocking one of the resident room's sliding room, O2 tanks all over the place in other resident's room and no O2 signage which pose potential safety risks to persons in care.
Inspection record
20 visits on record since 2021. Most recent on 2026-01-08.
4 routine inspections, 13 complaint visits. 10 complaints on record, 4 of 10 substantiated.
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Complaint2 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
4 citations across the record on file
Nearby
Other licensed assisted living facilities in Castro Valley
FAQ
Common questions about this facility
Is Carefield Castro Valley licensed in California?
Yes, Carefield Castro Valley is currently licensed in California. It has been licensed since 2017.
How many citations does Carefield Castro Valley have?
Carefield Castro Valley has 4 citations on record: 4 Type B citations. It has received 20 visits (4 inspections, 13 complaint visits, 3 other visits).
When was Carefield Castro Valley last inspected?
Carefield Castro Valley was last inspected on January 8, 2026 (about 5 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is Carefield Castro Valley?
Carefield Castro Valley is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 116 residents. It is located in Castro Valley, Alameda County, California.
How does Carefield Castro Valley compare to other assisted living facilities in Alameda County?
Carefield Castro Valley has 4 citations, which is below the county average of 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.
Does Carefield Castro Valley have any serious violations?
Carefield Castro Valley has no Type A (serious) citations. All 4 citations on record are Type B, which are less serious regulatory violations.
Has Carefield Castro Valley had any complaint inspections?
Carefield Castro Valley has received 13 complaint-triggered inspections. 4 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
Next steps for this record
If this is your facility,and correct anything the record gets wrong. Free.
Researching professionally?Book a 15-minute calland we will walk through what we have on file.