complaint·January 26, 2023

On 1/26/2023 at 11:40AM Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to deliver complaint finding for the above allegations. LPA met with Administrator, Joseph Gapasin and explained the purpose of the visit. During the complaint investigation, LPA toured 4 resident's bedrooms, interviewed 2 staff, and attempted to interview 4 residents. Based on information obtained, R1 is self-inflicted and staff took preventative action to prevent R1 from sustaining future injuries. Staff seek medical attention on a timely matter. Facility have adequate staff after LPA reviewed staff payroll that correspond to staff’s schedule. UNSUBSTANTIATED Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.