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Inspection visit

complaint

POINT AT ROCKRIDGE, THELicense 0192008732 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

Allegation: Facility failed to refund after resident deceased - Substantiated The Department has investigated this allegation and per records review and interviews found that the resident passed on 10/30/2022, resident's representative had the room vacant on 11/19/2022, the partial month of rent has not been refunded timely. Based on information obtained, the preponderance of evidence is met, therefore the allegations are substantiated. Deficiencies are cited from Title 22 California Code of Regulations (see 9099D). Failure to submit proof of correction by plan of correction due date and any repeat violation within 12 month period may result in civil penalty. Deficiencies and plan and proof of correction were discussed with Regional Vice President. Exit interview conducted. Appeal Rights, LIC9099D, and copy this report provided.

Citations

2 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.652(a)Type B

    1569.652 Termination of admission agreement upon death of resident...(a) No fees shall accrue once all personal property belonging to the deceased resident is removed from the living unit.This requirement is not met as evidenced by… Based on observation, record review, and interview, the licensee did not comply with the section cited above, LPA observed that resident who passed on 10/30/22 and monthly rent was accured for December 2022 which poses/posed a potential health, safety or personal rights risk to persons in care.

  • 1569.652(c)Type B

    1569.652 Termination of admission agreement upon death of resident...(c) A refund of any fees...within 15 days after the personal property is removed.This requirement is not met as evidenced by… Based on observation, record review, and interview, the licensee did not comply with the section cited above, LPA observed that resident who passed on 10/30/22 and room vacant on 11/19/22 but was not received refund for partial of rent timely which poses/posed a potential health, safety or personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 10, 2023 inspection of POINT AT ROCKRIDGE, THE?

This was a complaint inspection of POINT AT ROCKRIDGE, THE on January 10, 2023. 2 citations were issued: 2 Type B.

Were any citations issued to POINT AT ROCKRIDGE, THE on January 10, 2023?

Yes, 2 citations were issued (0 Type A, 2 Type B). The first citation was for: "1569.652 Termination of admission agreement upon death of resident...(a) No fees shall accrue once all personal property..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.