Public Record
The Point at Rockridge
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About this facility
Operating details and county context
Operating details
- Capacity
- 186 residents
- Phone
- (510) 658-9266
- Address
- 4500 Gilbert Street
- Licensed since
Alameda County context
236*CCLD
Total facilities
8.6*CCLD
Avg citations
11.2*CCLD
Avg visits
3.5*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
19 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2024
- 87405(a)Type B
(a) All facilities shall have a qualified and currently certified administrator. ...and shall be on the premises a sufficient number of hours... When the administrator is not in the facility, there shall be coverage by a designated substitute who shall have qualifications... to be responsible and accountable for management and administration of the facility... This requirement was not met as evidence by:Based on interview and observation the Licensee did not comply with the section cited above in having a qualified and certified administrator, which poses a potential health and safety risk to persons in care.
- 87468.1(a)(3)Type A
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This evidence was not met by: Based on record review and interviews the Licensee did not comply with the section cited above in keeping resident free from humiliation, which poses a potential health and safety risk to person in care.
- 87468.1(a)(1)Type A
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights: (1) To be accorded dignity in their personal relationships with staff, residents, and other persons. This requirement was not met as evidence by: Based on interviews the Licensee did not comply with the section cited above in staff having dignity with residents, which poses a potential health and safety risk to persons in care.
- 87411(a)Type A
(a) Facility personnel shall at all times be sufficient in numbers, and competent to provide the services necessary... In facilities licensed for sixteen or more, sufficient support staff shall be employed... Additional staff shall be employed as necessary... The licensing agency may require any facility to provide additional staff... This requirement was not met as evidence by: Based on interviews the Licensee did not comply with the section above in attending to resident needs which poses a potential health and safety risk for persons in care.
- 87355(d)Type A
(d) All individuals subject to criminal record review shall be fingerprinted and sign a Criminal Record Statement... This requirement was not met as evidence by: Based on interview and record review the Licensee did not comply with the section cited above in having S2 fingerprinted and associated to the facility which poses a potential health and safety risk to persons in care.
- 87468.1(a)(3)Type B
Personal Rights of Residents in All Facilities. To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by staff performing ADL care in a rough manner which poses a potential health and safety risk to the persons in care.
2023
- 87468.2(a)(4)Type B
Additional Personal Rights of Residents in Privately Operated Facilities. To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers...and competency to meet their needs. This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by charging R2 services that was not provided which poses a potential personal rights violation to the persons in care.
- 87303(a)Type B
87303 Maintenance and Operation(a)The facility shall be clean, safe, sanitary and in good repair at all times....This requirement is not met as evidenced by… Based on records review and interview, the licensee did not comply with the section cited above. LPA observed that no janitor was on duty for almost 2 months which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87705(c)(5)Type B
87705 Care of Persons with Dementia(c) Licensees who accept and retain residents with dementia shall be responsible for ensuring the following:(5) Each resident with dementia shall have an annual medical assessment…This requirement is not met as evidenced by… Based on records review and interview, the licensee did not comply with the section cited above. LPA observed staff didn’t update physician’s report for residents with dementia annually which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87211(a)(1)(D)Type B
87211 Reporting Requirements(a) Each licensee shall...including, but not limited to...(1)A written report shall be submitted to the licensing agency...(D) Any incident...welfare, safety or health of any resident...This requirement is not met as evidenced by… Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA observed resident's falls resulted to be admitted to hospital twice on 11/7/22 and 11/8/22 were not reported to CCLD which poses a potential health and safety concern to persons in care.
- 87463(a)Type B
87463 Reappraisals(a) The pre-admission appraisal shall be updated, in writing as frequently as necessary to note significant changes and to keep the appraisal accurate….This requirement is not met as evidenced by… Based on records review and interview, the licensee did not comply with the section cited above. LPA observed staff didn’t reappraise resident when resident was admitted to hospital two times in 24 hours which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87463(c)Type B
87463 Reappraisals(c) The licensee shall arrange a meeting with the resident, the resident’s representative…once every 12 months…This requirement is not met as evidenced by… Based on records review and interview, the licensee did not comply with the section cited above. LPA observed staff didn’t reappraise resident annually which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.652(c)Type B
1569.652 Termination of admission agreement upon death of resident...(c) A refund of any fees...within 15 days after the personal property is removed.This requirement is not met as evidenced by… Based on observation, record review, and interview, the licensee did not comply with the section cited above, LPA observed that resident who passed on 10/30/22 and room vacant on 11/19/22 but was not received refund for partial of rent timely which poses/posed a potential health, safety or personal rights risk to persons in care.
- 1569.652(a)Type B
1569.652 Termination of admission agreement upon death of resident...(a) No fees shall accrue once all personal property belonging to the deceased resident is removed from the living unit.This requirement is not met as evidenced by… Based on observation, record review, and interview, the licensee did not comply with the section cited above, LPA observed that resident who passed on 10/30/22 and monthly rent was accured for December 2022 which poses/posed a potential health, safety or personal rights risk to persons in care.
2022
- 87705(f)(2)Type A
87705 Care of Persons with Dementia(f)The following shall be stored inaccessible to residents with dementia:(2)...toxic substances such as....cleaning supplies and disinfectants.This requirement is not met as evidenced by… Based on observation, the licensee did not comply with the section cited above. LPA observed 2 bottles of disinfectant and cleaner in memory care resident's room 201 and 205 which poses an immediate health, safety or personal rights risk to persons in care.
- 87211(a)(1)(D)Type B
87211 Reporting Requirements(a) Each licensee shall...including, but not limited to...(1)A written report shall be submitted to the licensing agency...(D) Any incident...welfare, safety or health of any resident...This requirement is not met as evidenced by… Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA observed resident's fall resulted to be admitted to hospital on 9/8/2022 was not reported to CCLD which poses a potential health and safety concern to persons in care.
- 87405(h)(8)Type B
87405 Administrator - Qualifications and Duties. (h) The administrator shall have the responsibility to: (8) Have the personal characteristics, physical energy and competence to provide care and supervision and, where applicable, to work effectively with social agencies.This requirement is not met as evidenced by… Based on observation, interview, and record review, the licensee did not comply with the section cited above. LPA observed facility didn't respond to hospital for resident's returning which poses a potential health and safety concern to persons in care.
- 1569.69Type B
Based on observation, interview and record review, the licensee did not comply with the section cited above, S1 was observed passing medication to residents without required trainings which poses a potential health, safety or personal rights risk to persons in care.
2021
- 87211(a)(1)Type B
87211 (a) Each licensee shall furnish... reports as the Department may require... (1) A written report shall be submitted to the licensing agency... within seven days of the occurrence... This requirement was not met as evidence by: Based on LPAs observation licensee did not comply with the section cited above by not submitting a LIC624 to CCLD, which poses a potential health and safety risk to persons in care.
Inspection record
54 visits on record since 2021. Most recent on 2026-04-30.
5 routine inspections, 22 complaint visits. 18 complaints on record, 9 of 18 substantiated.
- ComplaintNo citationsRead inspector’s narrative
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- Other1 Type A · 1 Type BRead inspector’s narrative
- Complaint3 Type ARead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
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- OtherNo citationsRead inspector’s narrative
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- Complaint1 Type BRead inspector’s narrative
- InspectionNo citationsRead inspector’s narrative
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- Complaint1 Type BRead inspector’s narrative
- Other4 Type BRead inspector’s narrative
- Complaint2 Type BRead inspector’s narrative
- Other1 Type ARead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- ComplaintNo citationsRead inspector’s narrative
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- ComplaintNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
19 citations across the record on file
Nearby
Other licensed assisted living facilities in Oakland
FAQ
Common questions about this facility
Is The Point at Rockridge licensed in California?
Yes, The Point at Rockridge is currently licensed in California. It has been licensed since 2019.
How many citations does The Point at Rockridge have?
The Point at Rockridge has 19 citations on record: 5 Type A (more serious) and 14 Type B citations. It has received 54 visits (5 inspections, 22 complaint visits, 27 other visits).
When was The Point at Rockridge last inspected?
The Point at Rockridge was last inspected on April 30, 2026 (3 weeks ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is The Point at Rockridge?
The Point at Rockridge is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 186 residents. It is located in Oakland, Alameda County, California.
How does The Point at Rockridge compare to other assisted living facilities in Alameda County?
The Point at Rockridge has 19 citations. The county average is 8.6 citations per facility. There are 236 assisted living facilities in Alameda County.
Does The Point at Rockridge have any serious violations?
The Point at Rockridge has 5 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has The Point at Rockridge had any complaint inspections?
The Point at Rockridge has received 22 complaint-triggered inspections. 9 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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