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Inspection visit

complaint

POINT AT ROCKRIDGE, THELicense 0192008731 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Based on LPA's information obtained during investigation, the preponderance of evidence standard has been met; therefore, the above allegation is found to be SUBSTANTIATED . California Code of Regulations, Title 22, are being cited on the attached LIC9099D. Exit interview conducted. A copy of this report and appeal rights provided. Staff do not provide adequate supervision to residents in care Interview with residents revealed that staff would always respond to call buttons and staff are available when needed. Interview with staff indicated facility has been using a third party agency to provide additional caregivers as needed. S1 stated there are a set of caregivers and med techs for Assisted Living and Memory Care separately for AM shift, PM shift, and NOC shift. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted. A copy of this report provided.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87468.1(a)(3)Type B

    Personal Rights of Residents in All Facilities. To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature... This requirement is not met as evidence by: Based on investigation, licensee did not comply with the section cited above by staff performing ADL care in a rough manner which poses a potential health and safety risk to the persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the September 13, 2024 inspection of POINT AT ROCKRIDGE, THE?

This was a complaint inspection of POINT AT ROCKRIDGE, THE on September 13, 2024. 1 citation were issued: 1 Type B.

Were any citations issued to POINT AT ROCKRIDGE, THE on September 13, 2024?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "Personal Rights of Residents in All Facilities. To be free from punishment, humiliation, intimidation, abuse, or other a..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.