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Inspection visit

Complaint

POINT AT ROCKRIDGE, THELicense 019200873
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Report continued… Further review of the residents’ financial records, including the payment ledger, showed that R1 was responsible for issuing payments to the facility. Documentation confirmed that multiple checks were issued by R1 for rent and associated charges, including: $9,000 on 01/13/2025, $1,045 on 01/20/2025, $13,788.68 on 01/30/2025, and $5,150 on 02/20/2025, totaling $28,983.68. These charges were consistent with rent, late fees, and previously returned checks. Additionally, the Administrator (ADM) reported that during R1’s hospitalization, R1’s checkbook was not in the facility's possession. Upon R1’s return, a friend assisted R1 with managing their checkbook due to outstanding rent payments. There was no evidence obtained through interviews or document review indicating that staff had access to, control over, or misuse of R1’s financial resources. It was alleged that the facility failed to safeguard the resident’s belongings- unsubstantiated Record review indicated that at the time of admission on 10/18/2024, R1 declined to complete the Resident Personal Property and Valuables form (LIC 621), opting out of documenting personal belongings with the facility. Therefore, the facility did not assume responsibility for safeguarding undocumented personal property. Report Continued on LIC 9099c1... Report Continued LIC 9099c1... Interviews with staff and residents did not reveal any concerns or observations supporting allegations of financial abuse or of facility staff mishandling personal belongings. It was alleged that the staff did not report the incident to the appropriate parties- unsubstantiated During the investigation, LPA conducted interviews with R1 and R1F. Record review revealed that at the time of admission and during the period in question, Resident 1 (R1) did not have a designated Power of Attorney (POA), a responsible party, or family members involved in their care. Therefore, no facility representatives were identified to notify them of the incident. Further information obtained indicated that a POA was only recently established to oversee R1’s healthcare decisions. There was no evidence that the facility failed to notify any appropriate or legally authorized parties at the time of the incident. Although the allegations may have occurred or be valid, there is not a preponderance of evidence to prove whether the alleged violation did or did not occur; the allegations is UNSUBSTANTIATED . An exit interview is conducted, and a copy of this report is provided.

Citations

No citations recorded on this visit

The inspector found no violations of California child care regulations during this visit.

FAQ · About this visit

Common questions about this visit

What happened during the April 30, 2026 inspection of POINT AT ROCKRIDGE, THE?

This was a complaint inspection of POINT AT ROCKRIDGE, THE on April 30, 2026. The inspection found no deficiencies and no citations were issued.

Were any citations issued to POINT AT ROCKRIDGE, THE on April 30, 2026?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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