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Inspection visit

Follow-up on corrections

WESTMONT OF CHICO-THE INNLicense 0450026202 citations on this visit
2 citations recorded

Inspector’s narrative

What the inspector wrote

On 09/15/2022 at 930 AM, Licensing Program Analyst (LPA) Jaclyn Avila arrived at the facility unannounced to conduct a case management related to a complaint investigation 25-AS-20220330164722. LPA met with Executive Director/Administrator Cliff Keene and explained the purpose of the visit. Prior to initiating the visit, LPA completed required COVID-19 testing protocols, and a daily self-screening questionnaire for symptoms of COVID-19 infection to affirm no COVID-19 related symptoms. LPA ensured they applied hand sanitizer before entering the facility and the following Personal Protective Equipment (PPE) was worn: N-95 Mask During the course of complaint investigation 25-AS-20220330164722, in which there are substantiated allegations: Resident sustained serious injuries due to a lack of care and supervision and Staff neglected to seek timely medical attention for resident, additional deficiencies were discovered. During the course of the investigation, the Department found staff were falsifying information on the Resident Meal Checklist. Staff were checking off that residents had been in attendance during meals when they had not been. Due to falsifying the information on the resident meal checklist on 3/21/2022, a resident’s fall and injury went undetected. The facility’s policy was that residents who did not attend meals were to be checked on. The resident was not checked on when the resident did not attend meals on 3/21/2022. During interviews, staff indicated it was not clear who was responsible for checking on residents who did not show for meals. Staff indicated part of the confusion was related to being short staffed. On 7/13/2022 the Department learned that the facility had key fob records to the resident’s door. The facility discovered on 3/22/2022, that there was no indication per the key fob records, that the resident had exited their room. The facility was aware there was an open complaint investigation on 04/08/2022 and did not disclose they had key fob records that indicated the resident was not checked on for at least 24 hours. The following deficiencies were cited per Title 22 of the California Code of Regulation (809D). Appeal Rights were explained and provided to the facility representative listed above and an Exit Interview was conducted. If any of the cited deficiencies are not corrected by the noted due dates; civil penalties may be assessed.

Citations

4 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 87205(a)Type A

    87205, Accountability of Licensee Governing Body states-(a) The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement is not met as evidenced by: Based upon interview, observation and document review the Licensee failed to provide adequate oversight of staff to ensure compliance with policies and the welfare of individuals policies were intended to serve.This poses an immediate Health, Safety and/or Personal Rights risk to clients in care

  • 87207Type A

    87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility.This requirement is not met as evidenced by: Based upon interview, observation and document review the Licensee failed to ensure staff were accurately documenting the services provided to residents. The licensee did not volunteer key fob records but instead provided statements that were not supported by the key fob records.This poses an immediate Health, Safety and/or Personal Rights risk to clients in care

  • 87464(f)(1)Type A

    87464 Basic Services (f)Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement is not met as evidenced by: Based upon interview, observation and documentation. The Licensee failed to ensure R1 was provided with care and supervision which resulted in serious injury. This poses and immediate health, safety and personal rights risk to Residents in care.

  • 87468.2(a)(8)Type A

    87468.2 Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.This requirement is not met as evidenced by: Based upon interview, observation and documentation. The Licensee failed to ensure R1 was free from neglect. This poses and immediate health, safety and personal rights risk to Residents in care

FAQ · About this visit

Common questions about this visit

What happened during the September 15, 2022 inspection of WESTMONT OF CHICO-THE INN?

This was a other inspection of WESTMONT OF CHICO-THE INN on September 15, 2022. 2 citations were issued: 2 Type A (serious).

Were any citations issued to WESTMONT OF CHICO-THE INN on September 15, 2022?

Yes, 2 citations were issued (2 Type A, 0 Type B). The first citation was for: "87205, Accountability of Licensee Governing Body states-(a) The licensee, whether an individual or other entity, shall e..."

What type of inspection was this?

This was a other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.