Westmont of Chico-the Inn

87205, Accountability of Licensee Governing Body states-(a) The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves. This requirement is not met as evidenced by: Based upon interview, observation and document review the Licensee failed to provide adequate oversight of staff to ensure compliance with policies and the welfare of individuals policies were intended to serve.This poses an immediate Health, Safety and/or Personal Rights risk to clients in care

87207 False Claims No licensee, officer or employee of a licensee shall make or disseminate any false or misleading statement regarding the facility or any of the services provided by the facility.This requirement is not met as evidenced by: Based upon interview, observation and document review the Licensee failed to ensure staff were accurately documenting the services provided to residents. The licensee did not volunteer key fob records but instead provided statements that were not supported by the key fob records.This poses an immediate Health, Safety and/or Personal Rights risk to clients in care

87464 Basic Services (f)Basic services shall at a minimum include: (1)Care and supervision as defined in Section 87101(c)(3) and Health and Safety Code section 1569.2(c).This requirement is not met as evidenced by: Based upon interview, observation and documentation. The Licensee failed to ensure R1 was provided with care and supervision which resulted in serious injury. This poses and immediate health, safety and personal rights risk to Residents in care.

87468.2 Additional Personal Rights of Residents in Privately Operated Facilities(a) In addition to the rights listed in Section 87468.1, Personal Rights of Residents in All Facilities, residents in privately operated residential care facilities for the elderly shall have all the following personal rights: (8) To be free from neglect, financial exploitation, involuntary seclusion, punishment, humiliation, intimidation, and verbal, mental, physical, or sexual abuse.This requirement is not met as evidenced by: Based upon interview, observation and documentation. The Licensee failed to ensure R1 was free from neglect. This poses and immediate health, safety and personal rights risk to Residents in care

Personal Rights of Residents in All care Facilities... To be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by: Based on LPA's visit and records reviewed front staff did not screen all visitors who entered the facility. This posed an immediate risk to the residents in care.