Public Record
New Rivershore Care Home
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About this facility
Operating details and county context
Operating details
- Capacity
- 6 residents
- Phone
- (925) 458-4321
- Address
- 23 Steele Court
- Licensed since
Contra Costa County context
447*CCLD
Total facilities
6.2*CCLD
Avg citations
8.0*CCLD
Avg visits
1.8*CCLD
Avg complaint visits
*CCLD: California Community Care Licensing Division. Updated weekly. Last refresh .
Citations
26 citations on record
Every regulation cited on a CCLD inspection of this facility, sourced from the public record. Each row links to the visit’s inspector narrative.
What does Type A vs Type B mean?
Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.
Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.
2025
- 1569.625(b)(2)Type B
Based on record review, the licensee did not comply with the section cited above in which the required 20 hours of annual training was missing from 2 (two) staff files which poses a potential safety risk to persons in care.
- 87506(a)Type B
Based on observation and record review, the licensee did not comply with the section cited above in having complete and current records for R1, R2, and R3 which poses a potential health and safety risk to persons in care.
- 87303(d)(6)Type B
Based on observation, the licensee did not comply with the section cited above in having outdoor passageways free of obstruction which poses a potential health and safety risk to persons in care.
- 87309(a)Type A
Based on observation, the licensee did not comply with the section cited above in that disinfectants and cleaners were in unlocked bathroom cabinet which poses an immediate safety risk to persons in care.
- 87633(b)Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above in having hospice are plans for R2 and R3 which poses a potential health and safety risk to persons in care.
- 87555(b)(21)Type B
Based on observation, the licensee did not comply with the section cited above in having the refrigerator and freezer sanitary which poses a potential health risk to persons in care.
- 87303(c)Type B
Based on observation, the licensee did not comply with the section cited above in having window screens in repair on patio and bathroom in master's bedroom which poses/posed a potential health, safety or personal rights risk to persons in care.
2024
- 87224(a)Type A
87224 Eviction Procedures (a) The licensee may evict a resident for one or more of the reasons listed in Section 87224(a)(1) through (5). Thirty (30) days written notice to the resident is required except as otherwise specified in paragraph (5) Based on interview and record review the Licensee did not comply with the section cited above in serving R1 with an appropriate eviction notice, which poses a potential health and safety risk to persons in care.
- 1569.618(c)(3)Type B
Based on observation and record review, the licensee did not comply with the section cited above in having all staff with first aid certification which poses/posed a potential health, safety or personal rights risk to persons in care.
2023
- 87555(b)(29)Type B
Based on observation, the licensee did not comply with the section cited above in having the refrigerator/freezer and freezer in garage clean which poses a potential health, safety or personal rights risk to persons in care.
- 87458(a)Type B
Based on observation, interview, record review, the licensee did not comply with the section cited above in having current medical assessment for R2 and R4 which poses/posed a potential health, safety or personal rights risk to persons in care.
- 87463(c)Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above in having a current appraisal needs and services plan for all residents which poses a potential health, safety or personal rights risk to persons in care.
- 87705(f)(1)Type A
Based on observation, the licensee did not comply with the section cited above in having a pair of scissors and a lighter accessible to residents which poses an immediate health, safety or personal rights risk to persons in care.
- 87705(f)(2)Type A
Based on observation, the licensee did not comply with the section cited above in having medication accessible to residents which poses an immediate health, safety or personal rights risk to persons in care.
- 1569.618(c)(3)Type B
Based on observation, interview, and record review, the licensee did not comply with the section cited above in having all staff with first-aid certification and at least 1 staff on duty with CPR which poses a potential health, safety or personal rights risk to persons in care.
- 87307(d)(6)Type B
Based on observation, the licensee did not comply with the section cited above in having the outdoor passageways free of obstruction which poses a potential health, safety or personal rights risk to persons in care.
2022
- 87208(b)Type B
87208 (b) A licensee who advertises... dementia special care... or environments shall include additional information in the plan of operation as specified in Section 87706(a)(2). This requirement was not met as evidence by: Based on LPAs record review the Licensee did not comply with the section cited above in having a plan for dementia care, which poses a potential health and safety risk to persons in care.
- 87211(a)(2)Type A
87211 (a) Each licensee shall furnish to the licensing agency such reports as the Department may require... (2) Occurrences, such as epidemic outbreaks...which threaten the welfare, safety or health of residents...This requirement was not met as evidence by: Based on LPAs record review and interview, licensee did not comply with the section cited above in reporting to COVID residents to CCLD, which poses a health and safety risk to persons in care.
- 87455(b)(8)Type A
87455 (b) The following persons may be accepted or retained in the facility: (8)Persons who have been diagnosed as terminally ill and who have obtained the services of hospice... This requirement was not met as evidence by: Based on LPAs interview and record review, Licensee did not comply with the section cited above in requesting a hospice waiver for R3 and R4, which poses a health and safety risk to persons in care.
- 87303(a)Type B
Based on observation, the licensee did not comply with the section cited above in having clothing in shower, mattresses, railing, and bags of clothing in back yard which poses a potential health, safety or personal rights risk to persons in care.
- 87506(a)Type B
Based on observation and record review, the licensee did not comply with the section cited above in having 6 residents files complete which poses a potential health, safety or personal rights risk to persons in care.
- 87608(a)(3)Type B
Based on record review, the licensee did not comply with the section cited above in having a doctor's order for bed rails for R1 which poses a potential health, safety or personal rights risk to persons in care.
- 87705(f)(1)Type A
Based on observation, the licensee did not comply with the section cited above in having a knife and tools accessible which poses an immediate health, safety or personal rights risk to persons in care.
2021
- 87303(a)Type B
Based on observation, the licensee did not comply with the section cited above in having dirty clothing in the bathroom shower which posed a potential health, safety or personal rights risk to persons in care.
- 87705(f)(1)Type A
Based on observation, the licensee did not comply with the section cited above in having garden tools, ladders, cleaners and disinfectants accessible which poses an immediate health, safety or personal rights risk to persons in care.
- 87224(a)Type B
87224 Eviction Procedures (a)The licensee may evict a resident for one or more of the reasons listed in Section... Thirty (30) days written notice to the resident is required... This requirement was not met as evidence by: Based on LPA's interviews and record review Administrator did notcomply with the section cited above which poses a potential health and safety risk to theresidents in care.
Inspection record
9 visits on record since 2021. Most recent on 2025-05-27.
5 routine inspections, 1 complaint visit. 1 complaint on record, 1 of 1 substantiated.
- Inspection1 Type A · 6 Type BRead inspector’s narrative
- Complaint1 Type ARead inspector’s narrative
- Inspection1 Type BRead inspector’s narrative
- Inspection2 Type A · 5 Type BRead inspector’s narrative
- OtherNo citationsRead inspector’s narrative
- Other1 Type BRead inspector’s narrative
- Other2 Type ARead inspector’s narrative
- Inspection1 Type A · 3 Type BRead inspector’s narrative
- Inspection1 Type A · 1 Type BRead inspector’s narrative
- Complaint1 Type BRead inspector’s narrative
26 citations across the record on file
Nearby
Other licensed assisted living facilities in Bay Point
FAQ
Common questions about this facility
Is New Rivershore Care Home licensed in California?
Yes, New Rivershore Care Home is currently licensed in California. It has been licensed since 1996.
How many citations does New Rivershore Care Home have?
New Rivershore Care Home has 26 citations on record: 8 Type A (more serious) and 18 Type B citations. It has received 9 visits (5 inspections, 1 complaint visit, 3 other visits).
When was New Rivershore Care Home last inspected?
New Rivershore Care Home was last inspected on May 27, 2025 (about 13 months ago). California inspects licensed assisted living facilities (RCFEs) on a periodic basis or following a complaint.
What type of assisted living facility is New Rivershore Care Home?
New Rivershore Care Home is a Residential Care Facility for the Elderly (RCFE), which is a licensed assisted living facility serving older adults with a licensed capacity of 6 residents. It is located in Bay Point, Contra Costa County, California.
How does New Rivershore Care Home compare to other assisted living facilities in Contra Costa County?
New Rivershore Care Home has 26 citations. The county average is 6.2 citations per facility. There are 447 assisted living facilities in Contra Costa County.
Does New Rivershore Care Home have any serious violations?
New Rivershore Care Home has 8 Type A citations on record. Type A citations indicate conditions that pose an immediate health or safety risk to residents. Review the inspection timeline above for details on each citation.
Has New Rivershore Care Home had any complaint inspections?
New Rivershore Care Home has received 1 complaint-triggered inspection. 1 resulted in substantiated findings. Complaint inspections are triggered when someone reports a concern to CCLD.
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