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Inspection visit

Routine inspection (multi-day)

WALNUT CREEK SENIOR LIVINGLicense 0756015799 citations on this visit
9 citations recorded

Inspector’s narrative

What the inspector wrote

On 1/29/2026 at 11:45 AM, Licensing Program Analyst (LPA) James Sampair arrived unannounced to conduct this Case Management Annual Continuation Inspection. Upon entry, the LPA stated the purpose of the visit to Caregiver Pamie Palpallatoc. Shortly thereafter, the LPA stated the purpose of the visit to Administrator Donald Hay by phone. The LPA briefly toured the facility, reviewed facility documents, and reviewed 5 staff records. 3 Type A citations, 6 Type B citations, and $1,000 in civil penalties issued during the inspection. Deficiencies are cited per Title 22 California Code of Regulations and listed on LIC 809-D. Failure to submit Proof of Corrections (POCs) by plan of correction due date and/or any repeat deficiencies within a 12-month period may result in civil penalties. The Required Annual Inspection is not complete. The LPA will return unannounced to complete the annual inspection. Exit interview conducted and a copy of this report provided.

Citations

9 citations recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.625(b)(2)Type B

    Based on interviews and record review, the licensee did not comply with the section cited above. 0 of 5 staff had the training in 2025, which poses a potential health, safety or personal rights risk to persons in care.

  • 1569.69(a)(2)Type B

    Based on record review, the licensee did not comply with the section cited above. 0 of 1 new employees received medication training which poses a potential health risk to persons in care.

  • 1569.69(b)Type B

    Based on record review, the licensee did not comply with the section cited above. 0 of 6 employees received medication training which poses a potential health risk to persons in care.

  • 1569.695(c)Type B

    Based on interview and record review, the licensee did not comply with the section cited above, completing 1 of 4 drills during the past year, which posed a potential health, safety or personal rights risk to persons in care.

  • 87204(a)Type A

    Limit operations to licensed capacity

    Based on observation, the licensee did not comply with the section cited above. On 1/23/2026, 9 residents were residing at the facility, which /posed a potential health and safety risk to persons in care.

  • Obtain required California clearance or exemption

    Based on record review, the licensee did not comply with the section cited above. Staff S4 was not fingerprint cleared, which poses an immediate health, safety or personal rights risk to persons in care.

  • 87411(a)Type B

    Facility personnel sufficiency and competence

    Based on observation and interview, the licensee did not comply with the section cited above. On 1/23/2026, staff members S1 and S2 complained of the facility being understaffed. On 1/29/26 staff member S3 complained of being understaffed, because she is being asked to do not only caregiving tasks but also administrative tasks, which poses a potential health, safety or personal rights risk to persons in care.

  • Coverage for absent regular staff members

    Based on observation and interview, the licensee did not comply with the section cited above. On 1/23/2026, staff members S1 and S2 complained of being understaffed, because S3 was on vacation and the Licensee did not have enough staff to cover, which poses a potential health, safety or personal rights risk to persons in care.

  • Right to personal privacy in daily care

    Based on observation, the licensee did not comply with the section cited above. A monitor displaying videos of 9 resident rooms was located in the living room next to the television for anyone to see and without a wiaver of the personal rights of residents for the facility, which poses an immediate personal rights risk to persons in care.

FAQ · About this visit

Common questions about this visit

What happened during the January 29, 2026 inspection of WALNUT CREEK SENIOR LIVING?

This was an other inspection of WALNUT CREEK SENIOR LIVING on January 29, 2026. 9 citations were issued: 3 Type A (serious) and 6 Type B.

Were any citations issued to WALNUT CREEK SENIOR LIVING on January 29, 2026?

Yes, 9 citations were issued (3 Type A, 6 Type B). The first citation was for: "Based on interviews and record review, the licensee did not comply with the section cited above. 0 of 5 staff had the tr..."

What type of inspection was this?

This was an other inspection. other inspections are conducted by CCLD as part of their licensing oversight.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.