Walnut Creek Senior Living

Certified administrator requirements and substitute coverage

87405 Administrator - Qualifications and Duties (a) All facilities shall have a qualified and currently certified administrator. . .The Department may require that the administrator devote additional hours in the facility to fulfill his/her responsibilities when the need for such additional hours is substantiated by written documentation.This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. The Administrator is not certified as an administrator, which poses a potential health, safety or personal rights risk to persons in care.

Limit operations to licensed capacity

87204 Limitations - Capacity and Ambulatory Status (a) A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time. . .This requirement is not met as evidenced by: Based on observation, the licensee did not comply with the section cited above. 9 residents are residing at the facility, which poses an immediate health and safety risk to persons in care.

Obtain required California clearance or exemption

87355 Criminal Record Clearance (e) All individuals subject to a criminal record review . . . shall prior to working . . . in a licensed facility: (2) Obtain a California clearance or a criminal record exemption as required by the Department.This requirement is not met as evidenced by: Based on record review, the licensee did not comply with the section cited above. Staff S1 was not fingerprint cleared, which poses an immediate health, safety or personal rights risk to persons in care.

Maintain fire clearance before retaining specified persons

87202 Fire Clearance (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal . . .This requirement is not met as evidenced by: Front door, an exit door, was locked from the interior, which which poses an immediate personal rights risk to persons in care.

Right to sufficient care and qualified staff

87468.2 Additional Personal Rights . . . (a) In addition to the rights listed in Section 87468.1 . . . residents . . . shall have all of the following personal rights: (4) To care, supervision, and services that meet their individual needs and are delivered by staff that are sufficient in numbers, qualifications, and competency to meet their needs.This requirement is not met as evidenced by: (1) locking the front door from the interior of the facility to restrict R1 from exiting the building and (2) R2 placed in a lounge chair with the leg rest propped up. Additionally, Staff S1 further increased height and blocked safe exit from chair by adding a chair at the end of the foot rest.

Based on interview and record review, the licensee did not comply with the section cited above, completing 1 of 4 drills during the past year, which posed a potential health, safety or personal rights risk to persons in care.

Limit operations to licensed capacity

Based on observation, the licensee did not comply with the section cited above. On 1/23/2026, 9 residents were residing at the facility, which /posed a potential health and safety risk to persons in care.

Obtain required California clearance or exemption

Based on record review, the licensee did not comply with the section cited above. Staff S4 was not fingerprint cleared, which poses an immediate health, safety or personal rights risk to persons in care.

Facility personnel sufficiency and competence

Based on observation and interview, the licensee did not comply with the section cited above. On 1/23/2026, staff members S1 and S2 complained of the facility being understaffed. On 1/29/26 staff member S3 complained of being understaffed, because she is being asked to do not only caregiving tasks but also administrative tasks, which poses a potential health, safety or personal rights risk to persons in care.

Coverage for absent regular staff members

Based on observation and interview, the licensee did not comply with the section cited above. On 1/23/2026, staff members S1 and S2 complained of being understaffed, because S3 was on vacation and the Licensee did not have enough staff to cover, which poses a potential health, safety or personal rights risk to persons in care.

Right to personal privacy in daily care

Based on observation, the licensee did not comply with the section cited above. A monitor displaying videos of 9 resident rooms was located in the living room next to the television for anyone to see and without a wiaver of the personal rights of residents for the facility, which poses an immediate personal rights risk to persons in care.

Based on interviews and record review, the licensee did not comply with the section cited above. 0 of 5 staff had the training in 2025, which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the licensee did not comply with the section cited above. 0 of 1 new employees received medication training which poses a potential health risk to persons in care.

Based on record review, the licensee did not comply with the section cited above. 0 of 6 employees received medication training which poses a potential health risk to persons in care.

Based on observation, the licensee did not comply with the section cited above in 5 out of 9 residents' beds, which posed an immediate safety risk to persons in care.

Provide resident hot water for personal care

Based on observation, the licensee did not comply with the section cited above. The maximum hot water temperature was 124.7 degrees Fahrenheit, which poses a potential safety risk to persons in care.

Maintain facilities for fire and panic safety

Based on observation, the licensee did not comply with the section cited above in 2 out of 2 fire extinguishers, which poses a potential safety risk to persons in care.

Ensure hazardous items are locked and not unattended

Based on observation, the licensee did not comply with the section cited above. knives, cleaning products, and other dangerous items such as Lysol were not stored in locked drawers or cabinets in the kitchen area, which poses a potential safety risk to persons in care.

Complete admission suitability appraisal

Based on record review, the licensee did not comply with the section cited above in 9 out of 9 residents, which poses a potential health risk to persons in care.

Update reappraisal at required intervals

Based on record review, the licensee did not comply with the section cited above in 9 out of 9 residents, which poses a potential health risk to persons in care.

Annual routine visit with medical professional

Based on record review, the licensee did not comply with the section cited above in 7 of 9 residents, which poses a potential health risk to persons in care.

Store centrally held medications in locked secure place

Based on observation, the licensee did not comply with the section cited above in the kitchen where medications were left in an unlocked drawer and there is no lock on the refrigerator storing medications, which poses a potential health risk to persons in care.

RCFE complaint poster posting requirements

Based on observation, the licensee did not comply with the section cited above by having no complaint poster displayed, which poses a potential personal rights risk to persons in care.

Maintain separate complete record for each resident

Based on record review, the licensee did not comply with the section cited above in 9 of 9 resident files that are incomplete, which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the licensee did not comply with the section cited above by not having a current register of residents, which poses a potential safety risk to persons in care.

Rapid-growth perishable foods must be covered

Based on observation, the licensee did not comply with the section cited above in all of the freezers and refrigerators because of the open and undated food containers, which poses a potential health risk to persons in care.

Maintain physician order documentation in resident record

Based on record review, the licensee did not comply with the section cited above in 3 out of 9 residents, which poses a potential safety risk to persons in care.

Limit operations to licensed capacity

87204 Limitations - Capacity and Ambulatory Status (a) A licensee shall not operate a facility beyond the conditions and limitations specified on the license, including specification of the maximum number of persons who may receive services at any one time.This requirement is not met asevidenced by: Based on observation, the licensee did not comply with the section cited above. They are licensed for 8 residents and 9 residents are living at the facility, which poses a potential safety risk to persons in care.

Based on record review, the licensee did not comply with the section cited above. 0 of 6 staff had a record of 4 hours of training on postural supports, restricted conditions or health services, and hospice care within the past 12 months, which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the licensee did not comply with the section cited above. 0 of 6 staff had a record of 8 hours of dementia training within the past 12 months, which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the licensee did not comply with the section cited above. 0 of 6 staff had a record of 8 hours of training on medications within the past 12 months, which poses a potential health, safety or personal rights risk to persons in care.

First aid training requirements

Based on record review, the licensee did not comply with the section cited above. 2 of 6 staff members have no record of completing first aid training within the past 2 years, which poses a potential health, safety or personal rights risk to persons in care.

Update reappraisal at required intervals

Based on record review, the licensee did not comply with the section cited above in 0 of the 5 resident files contain a reappraisal completed within the past 12 months, which poses a potential health, safety or personal rights risk to persons in care.

Maintain separate complete record for each resident

Based on record review, the licensee did not comply with the section cited above in 0 of 5 resident files had complete records, including only the Admission Agreement and a Medical Assessment, and 1 contained only the Admission Agreement, which poses a potential health, safety or personal rights risk to persons in care.

Annual routine visit with medical professional

Based on record review, the licensee did not comply with the section cited above in 3 of the 5 resident files do not contain documentation of a routine medical visit within 12 months, which poses a potential health, safety or personal rights risk to persons in care.

Based on record review, the licensee did not comply with the section cited above Register of Residents not up-to-date, which poses a potential health, safety or personal rights risk to persons in care.

Complete admission suitability appraisal

Based on record review, the licensee did not comply with the section cited above in 0 of 5 resident files included a pre-placement appraisal, which poses a potential health, safety or personal rights risk to persons in care.

Ensure hazardous items are locked and not unattended

Based on observation, the licensee did not comply with the section cited above. In the kitchen, cabinets containing mineral spirits and paint were unlocked. In the garage, washing detergents and paint were left out in the open, which poses an immediate health, safety or personal rights risk to persons in care.

Notify agency before locking doors or gates

Based on observation, the licensee did not comply with the section cited above in the kitchen where there were knives and an ice chipper in unlocked drawers, which poses an immediate health, safety or personal rights risk to persons in care.

Based on observation, the licensee did not comply with the section cited above, which poses a potential health, safety or personal rights risk to persons in care.

Freedom to leave and not be locked in

PERSONAL RIGHTS OF RESIDENTS IN ALL FACILITIES (a) Residents ... have all of the following personal rights: (6) To leave or depart the facility at any time and to not be locked into any ... facility premises by day or night.This requirement was not met as evidenced by: Based on observation by LPA J Sampair on 03/27/2023 at 10:10 AM of a key-operated deadbolt on the front door of the facility, Licensee failed to protect the personal rights of residents, which poses a potential health and safety risk to resident in care.

Safe, healthful, comfortable accommodations

PERSONAL RIGHTS OF RESIDENTS IN ALL FACILITIES (a) Residents ... have all of the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment.This requirement was not met as evidenced by: Based on observation by LPA J Sampair on 03/27/2023 at 10:00 AM of no ataff wearing a mask, Licensee failed to protect the personal rights of residents, which poses a potential health and safety risk to residents in care.

Based on observation, the licensee did not comply with the section cited above at the back of the facility where the auditory signal device was broken, which posed a potential health, safety or personal rights risk to persons in care.

Care and supervision as defined by statute and rules

Based on observation, the licensee did not comply with the section cited above on the front door where no signs were posted at the facility entrance with updates to visitor policy to notify of policies and procedures necessary to protect residents from infection during pandemic, in accordance with personal rights requirements. This practice has a health and safety impact that includes, but is not limited to buildings and grounds, personnel requirements and personal rights, which poses a potential health, safety or personal rights risk to persons in care.

Store disinfectants separately from food supplies

Based on observation, the licensee did not comply with the section cited above in the kitchen cabinets containing poisonous cleaning and repair supplies that had been left unlocked. The contents of those cabinets included cooking fuel, mineral spirits, Raid, and cleaning supplies, which poses an immediate health, safety or personal rights risk to persons in care.