complaint·January 24, 2025

Allegation: Staff does not ensure facility is kept in clean sanitary conditions Investigation Finding: Un substantiated On 01/24/25 at 12:30PM, LPA toured the facility and observed the kitchen & counter tops, bathrooms, floors, living rooms, bedrooms, hallways and dining areas clean and odor free. Staff (S1) stated they clean, dust and disinfect facility's kitchen, counter tops, bathrooms, common hallways, dining areas, living room as well as residents' bedrooms twice a day (AM & PM). LPA observed facility to be in good repair, clean and odor free. Allegation: Licensee does not ensure facility is kept free of rodents Investigation Finding: Unsubstantiated On 01/24/25 at 1PM, LPA inspected facility and grounds with S1. LPA checked all residents’ bedrooms, kitchen, bathrooms, living room, dining room, hallways, laundry room and did not observe an rodent feces/droppings inside the facility. Review of Orkin Pest Control service report dated 12/23/24 showed that rodent traps were placed in the living & dining room areas and outside overgrown vegetation cut to eliminate the migration of any pest into the facility. LPA observed no rodents present during visit. Based on records review, interviews conducted, and observations made, the department has investigated the above allegations and found them to be unsubstantiated. A finding that the complaint allegation is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, the above allegations are unsubstantiated. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.