complaint·October 21, 2021

B ased on information obtained, the preponderance of evidence has been met, therefore the allegation is found to be substantiated. Deficiency is cited from Title 22 California Code of Regulations (see 9099D). Failure to submit proof of correction by plan of correction due date may result in civil penalty. Deficiency and plan and proof of correction were discussed with Jane Pabustan Bernardino. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided. Based on the information obtained during the course of investigation and due to LPA unable to obtain information from one of the residents, the allegation of facility staff (S1) yells at resident (R1) is closed as unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, No deficiency cited. Exit interview conducted and copy of this report provided to Jane Pabustan.