complaint·October 21, 2022

During 2 visits to the facility, LPA Delmundo tested the hot water temperature in the common bathroom used by R1 which measured at 120 and 112.2 degrees Fahrenheit. Staff were interviewed. According to the administrator, R1 wanted the water temperature raised above 120 degrees Fahrenheit. Admiinstrator stated that they can not raise the temperature beyond 120 as it will be out of Regulations range of 105 to 120 degrees Fahrenheit. S1 and S2 stated they run the dishwasher in the morning and afternoon but the facility never run of hot water. They both indicated that when there was a complaint about the hot water due to running the dishwasher, they stopped running the dishwasher while R1 is taking a bath. S3, S4 and S5 stated the facility didn't have incident of running out of hot water. Residents (R2, R3) stated the hot water temperature was alright when they take showers. R4 stated staff gives R4 warm sponge bath. Based on the information gathered, the allegation is closed as unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. No citation issued. Exit interview conducted and copy of this report provided.