complaint·March 10, 2023

On 03/10/2023 at 09:05 am, Licensing Program Analyst (LPA) J. Clancy-Czuleger arrived unannounced to deliver findings for the complaint investigation for the above allegation. LPA met with Amabelle Amparo, Caregiver and explained the purpose of the visit. During the course of investigation, LPA obtained information, collected documents and interviewed staff and residents. Based off interview’s, LPA confirmed that R2 was trying to climb out the window and S3 was trying to prevent R2 from falling. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.