Complaint·October 26, 2022

On 10/26/2022 Licensing Program Analyst (LPA) M. Garza arrived at facility to complete an unannounced Initial 10-day complaint visit. LPA met with Staff, Teresita Flores. LPA introduced self and was permited entry into the facility. LPA was not COVID pre-screened upon entry. Administrator, Leticia Rodriguez was contacted and arrived a short time later. LPA toured facility inside and out. A health and safety check was completed on residents in care. Residents observed in common areas and in room. During tour of the facility LPA observed three large boxes containing clothes and personal hygeine products next to the heating/cooling unit in the hallway closet. Based on LPA’s interview with Administrator and LPA's observations, the preponderance of evidence standard has been met. Therefore, the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations, Title 22, deficiencies is being cited on the attached LIC 9099D. Exit interview completed with Director, Reginald Webster. A copy of this report and appeal rights were provided.