Complaint·July 15, 2025

On 7/15/25 Licensing Program Analyst, Mary Garza arrived at the facility for an unannounced initial complaint visit. LPA met with Direct Care Staff, Leticia Aldana, explained reason for visit and was permitted entry into the faclity. Administrator, RoseMarie Riemer was contacted and arrived some time later. LPA completed a health and safety check on residents in care and a tour of the faciltiy inside and out. 2 of 6 residents present and observed in common area during todays visit. During visit LPA completed interviews, toured, requested and reviewed documentation (menus and physicians reports, pre-admission appraisals). LPA did not observe a sufficient amount of fresh fruits and vegetables or protein in the refrigerator/pantry for the 6 resdents in care. The allegation is SUBSTANTIATED. Deficiency cited on 9099D per Title 22. If not corrected, this poses a health, safety and or personal rights risk to residents in care. A plan of correction was developed by Administrator, RoseMarie and reviewed by LPA. A copy of this report, deficiencies and appeal rights provided.