Complaint·July 17, 2023

In regards to staff is engaging in inappropriate activities in front of residents, R5, R6, R7, and R8 all reported they have not witnessed any inappropriate behavior from staff. The Reporting Party was anonymous and no contact information was provided to the Department for follow up and clarification regarding dates, times, and individuals involved regarding the allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. In regards to staff not providing residents with meals, on 7/6/2023 and 7/17/2023, LPA Williams observed staff preparing meals and residents eating in the dining hall. LPA Williams interviewed interview Staff 1 who reported meals are provided to resident in their room, if they want, and in the dining hall. Resident 5, Resident 6, Resident 7, and Resident 8 all reported knowing when meal times were and stated staff will come to their door to remind them if they do not come out to the dining hall. In regards to resident's dog disrupts other residents during the day and night time, the facility policy allows pets. During the LPA's two visit no dog was heard barking. According to the Administrator a walking program is established for the dog and the residents family will assist as needed. Administrator reported any concerns regarding the dog is brought to the attention of the resident and their family. The Reporting Party was anonymous and no contact information was provided to the Department for follow up and clarification regarding dates, times, and individuals involved regarding the allegations. This agency has investigated the complaint alleging multiple residents developed stage 4 pressure injury because staff do not reposition residents, staff not providing residents with meals , resident's dog disrupts other residents during day and night time . We have found that the complaint was UNFOUNDED, meaning it could not have happened, and/or is without a reasonable basis, therefore we have dismissed the complaint.