Magnolia Crossing

HSC 1569.269(a)(21) -To have prompt access to review all of their records and to purchase photocopies. Photocopied records shall be promptly provided, not to exceed two business days, at a cost not to exceed the community standard for photocopies. This requirement was not met as evidenced by a request being made to obtain copies of the resident file was requested on 3/17/25 and copies were not provided until 4/12/25, beyond the allowed 2 days; which poses a potential risk to the health, safety, or personal rights risk to the residents in care.

Personal Rights-80072 (a)(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coersion, threat, mental abuse, or other actions of a punitive nature...This requirement has not been met as evidenced by: Staff 1 speaking inappropriately to resident by calling resident a "fucking bitch", which poses a potential immediate health, safety, or personal rights risk to residents in care.

Separate storage for cleaning chemicals

Based on observation, the licensee did not comply with the section cited above in 46 out of 60 persons which poses a potential health, safety or personal rights risk to persons in care.

(c) Licensees who ... retain residents with dementia shall be responsible for ensuring the following: (5) Each resident with dementia shall have an annual medical assessment ... done at least annually, ...This requirement was not met evident by: Based on LPA's record review, the Licensee did not ensure 2 residents in Dementia care had an annual medical assessment completed, which cause a potential health and safety risk to persons in care.

87468.1 Personal Right of Residents in All Facilities (b)(7)(b) All residents in all residential care facilities for the elderly shall be protected from all of the actions specified in this subsection. A licensee or facility staff may not take any of the following actions, which also includes taking these actions wholly or partially on the basis of the actual or perceived sexual orientation, gender identity, gender expression, or human immunodeficiency virus (HIV) status, of a resident: Restrict a resident’s right to associate with other residents or with visitors, including the right to consensual sexual relations. The following requirement has not been met as evidenced by: Resident 1 is able to make their own decisions, and does not want to deny anyone access to visiting them. The facility staff did not allow Witness 1 visitation with Resident 1, which poses an immediate health, safety, or personal rights risk to residents in care.

Protection from punishment and intimidation

87468.1 Personal Rights of Residents.. (a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(3) To be free from punishment, humiliation, intimidation, abuse, or other actions of a punitive nature, such as withholding residents’ money or interfering with daily living functions such as eating, sleeping, or elimination. This requirement was not met as evidence by: LPA's review of records, interviews with staff and Administrator which showed staff were shorthanded, working in areas they normally didn't and were "burnt out". S1 was transferring/talking to residents inappropriately. This posses a potential health and safety risk to residents in care.