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Inspection visit

Complaint

MAGNOLIA CROSSINGLicense 1072088381 citation on this visit
1 citation recorded

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Daiquiri Boyd conducted the subsequent complaint investigation visit to the facility. During the course of this complaint investigation LPA spoke with staff and obtained and/or reviewed facility records and emails. It was determined based on interviews and records review that the above allegation is SUBSTANTIATED. Facility did not provide a copy of the resident file as requested to the resident and/or resident's responsible party within 2 days as stated. Based on LPAs observations and record review(s), the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. Health and Safety Code 1569.269(a)(21) is being cited on the attached LIC 9099D.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • 1569.269(a)(21)Type B

    HSC 1569.269(a)(21) -To have prompt access to review all of their records and to purchase photocopies. Photocopied records shall be promptly provided, not to exceed two business days, at a cost not to exceed the community standard for photocopies. This requirement was not met as evidenced by a request being made to obtain copies of the resident file was requested on 3/17/25 and copies were not provided until 4/12/25, beyond the allowed 2 days; which poses a potential risk to the health, safety, or personal rights risk to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the May 6, 2025 inspection of MAGNOLIA CROSSING?

This was a complaint inspection of MAGNOLIA CROSSING on May 6, 2025. 1 citation were issued: 1 Type B.

Were any citations issued to MAGNOLIA CROSSING on May 6, 2025?

Yes, 1 citation was issued (0 Type A, 1 Type B). The first citation was for: "HSC 1569.269(a)(21) -To have prompt access to review all of their records and to purchase photocopies. Photocopied recor..."

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

SourceView on CCLDView original report

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.