Fresno Guest Home #21

(a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following: (1) A written report shall be submitted to the licensing agency and to the person responsible for the resident within seven days of the occurrence... (D) Any incident which threatens the welfare, safety or health of any resident, such as psychological abuse of a resident by staff or other residents...This requirement is not met as evidenced by the facility did not submit an Incident Report to Licensing within seven days. Incidents occured on 6/10/25 and were not reported until 6/20/25, which poses a potential risk to the health, safethy, or personal rights risk to the residents in care.

Residents in all facilities must have rights

(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:... This requirement was not met as evidenced by interviews of S1 and R1 R1's cell phone log shows R1 received a call from S1 at 11:19pm. R1 said S1 yells and intimidates residents. Based on the interaction of S1 and R1 on 6/10/25, followed by removal of staff, and call log showing the received call and time of night S1 called R1, R1's Personal Rights were violated. S1 did place a call to R1 at 11:19pm, which poses a potential risk to the health, safety, or personal rights risk to the residents in care.