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Inspection visit

Complaint

SATECARELicense 107209460
Clean visit · 0 citations

Inspector’s narrative

What the inspector wrote

Licensing Program Analyst (LPA) Daiquiri Boyd conducted the complaint investigation visit to the facility. LPA was greeted at the front door by caregiver staff Roselle Tayag. During this visit LPA reviewed client files and inspected refrigerator and pantry for food supply, as well as interviewed clients. LPA delivered investigation findings regarding the above allegations. The Department has investigated the complaint alleging: Staff does not ensure resident is provided with adequate servings of food while in care. LPA found an ample food supply in the home, resident stated that she has plenty of food and can help herself if she is hungry. LPA observed resident in the kitchen getting a dinner roll, stating she wanted a snack. Based on the interviews conducted and/or records review the above allegation is UNSUBSTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Citations

1 citation recorded*CCLD

What does Type A vs Type B mean?

Type A. Serious citation. Imminent or substantial risk to children. The regulator requires corrective action immediately and may impose a civil penalty.

Type B. Lower-severity citation. Corrective action required, no imminent risk. The regulator monitors compliance on the next visit.

  • Report serious outbreaks and major accidents

    (a) Each licensee shall furnish to the licensing agency such reports as the Department may require, including, but not limited to, the following:(2) Occurrences, such as epidemic outbreaks, poisonings, catastrophes or major accidents which threaten the welfare, safety or health of residents, personnel or visitors, shall be reported within 24 hours either by telephone or facsimile to the licensing agency and to the local health officer when appropriate. This requirement was not met as evidenced by no Incident Reports were submitted to Licensing for any of the 2 residents that tested positive for Covid or the additional 2 residents that were tested due to symptoms, which poses a potential risk to the health, safety, or personal rights risk to the residents in care.

FAQ · About this visit

Common questions about this visit

What happened during the July 28, 2025 inspection of SATECARE?

This was a complaint inspection of SATECARE on July 28, 2025. The inspection found no deficiencies and no citations were issued.

Were any citations issued to SATECARE on July 28, 2025?

No citations were issued during this inspection. The facility was found to be in compliance with all applicable regulations.

What type of inspection was this?

This was a complaint inspection. Complaint inspections are triggered when someone reports a concern about the facility to CCLD.

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Data from CCLD public records. Last updated . If you believe any information is inaccurate, report it here.