Follow-up on corrections·May 5, 2025

On 5/5/2025 at 12:00pm Licensing Program Analyst (LPA) Perchui Milena Khurshudyan conducted an unannounced joint Case Management visit at the above facility in coordination with the Eleanor Chenier from Long Term Care Ombudsman (LTCO). Upon arrival LPA met with the Caregiver Jose Quipot, introduced herself with the department badge and explained the reason for the visit. The purpose of the visit is to follow up on an information received by the Community Care Licensing (CCL), indicating that the facility may have placed a lock on the refrigerator, potentially violating residents’ personal rights under Title 22 CA Code of Regulations. LPA and LTCO got informed that currently there are three (3) residents residing in the facility and given access to the kitchen area. It was observed that a physical lock had been installed on the main refrigerator used by the residents. Interview with staff confirmed that the lock was placed due to concerns about food safety, food storage, and for health reasons for one of the residents who eats frozen and raw meet. Staff also added that residents can request access to the refrigerator at any time they want. Interview with three (3) out of three residents stated that they never been declined a food and that usually staff locks the refrigerator during the nighttime, they do not believe their personal rights are being violated. Interview with the Administrator Mary Jane Garner confirmed, although, there is no individualized care plan documentation indicating the need to restrict fridge access for specific residents, a lock is placed on the refrigerator due to residents’ health concern. Based on observations, records review and interviews there is sufficient evidence to confirm that a general lock placed on the refrigerator without individualized assessment is violation of Personal Rights of those residents residing in the facility. Deficiency is cited and noted on LIC 809D. Exit interview conducted. Appeal rights explained. Copy of this report signed and delivered.