complaint·June 26, 2021

(continued from LIC 9099) LPA interview with staff at 1:25 PM however, revealed that R1 was administered O2 sometime during R1's isolation due to Covid but it was only for about two (2) hours because R1's O2 level get back to normal and the Hospice Nurse removed it. Regarding the allegation that Residents were forced into receiving hospice services, LPA interview with the Responsible Party (RP) of R1 on 05/21/21 at 10:04 AM, revealed that it was the hospice agency staff who called the RP and suggested for R1 to be put on hospice services and not a facility staff. LPA interview with the Executive Director on 05/21/21 at 3:34 PM, also revealed that no facility staff forced any resident or family member, RP or Power of Attorney (POA) of any resident to sign up for hospice services. She added that the facility nurse could only evaluate the resident and would suggest only that hospice services may benefit the resident and it is up to the resident and their family member/RP/POA to acquire the services of a Hospice agency of their choosing with the guidance of the resident's primary care physician (PCP), as only a physician could determine whether or not a resident requires the services of a hospice agency. Moreover, LPA record review also revealed that R1, Resident #2 (R2) and Resident #3 (R3)'s Hospice agreements were all signed by their corresponding family member/RP/POA. Regarding the allegation that facility gave false information to resident's family member, LPA record review revealed that the facility reported their first case of Covid 19 on 04/23/2020 immediately after they had learned that a resident was tested positive. Further, the facility had been in close coordination with Los Angeles County Department of Public Health (LACDPH) and the Department since the first reported case all throughout the subsequent outbreaks at the facility for guidance and technical assistance. LPA made a reasonable effort and attempted to obtain information from the Reporting Party (RP) as to who gave the false information but did not get any response from the RP. Based on the information gathered during this and prior visit, the allegations are deemed unsubstantiated at this time. Exit interview conducted. Copy of this report issued.