complaint·June 16, 2021

On 5/26/21 and 6/1/21 LPA spoke with a total of four staff members, including the "Residential Care Coordinator," the "Wellness Coordinator," the "Business Office Director," and the "Business Office Assistant." All four staff members confirmed that there is a past due rent balance for R1 of $21,013.66, and that R1 also has a large sum of money in their checking account which is causing their SSI benefits to be discontinued. 4/4 of the staff interviewed between 5/26/21 and 6/1/21 were unable to give a definitive confirmation of whether the facility is R1's payee or not. SSA letters received from the facility on 5/26/21 confirm that on 8/12/2020 the facility was selected by SSA to be R1's payee. A subsequent letter addressed to the facility on R1's behalf, dated 4/13/21, confirms that R1's benefits were being discontinued due to an accrued balance of $24,000 in their account. Report reviewed and delivered. Exit interview conducted, deficiencies cited. A signed hard copy of this report