complaint·January 25, 2023

Allegation: Staff did not respond to resident's request for belongings It is alleged that R1 had moved out from the facility and was not able to obtain their items from the facility. LPA conducted a telephonic interview with R1 in where they stated they had left the facility in November of 2021 to go to the hospital. After being discharged from the hospital R1 went to a skilled nursing facility. R1 stated that their caseworker was trying to schedule a date in where R1’s son could go to the facility to pick up their personal belongings, but a date was never arranged. R1 stated they are currently bedbound and not able to move their items unassisted. On 08/02/22 LPA conducted a walk through of R1’s room. Inside the room LPA observed R1’s belongings such as clothing, electric chair, mail, and other personal toiletries. Interview with S2 revealed that R1’s son called the facility to pick up R1’s belongings but never showed up. Interview with S3 revealed that the facility policy is to contact the resident’s representative or caseworker to arrange pick up. If the resident is unable to pick up their items Cedars can assist the resident in receiving their belongings. Due to R1’s belongings still being at the facility for about ten months after they left, this allegation is deemed Substantiated. Pursuant to Title 22 Division 6 Chapter 8 of the CA Code of Regulations, the following deficiency was cited. Exit interview conducted. Report signed and delivered. Appeal rights delivered.