complaint·April 17, 2023

At the time of inspection, LPA observed rodent droppings, glue traps underneath resident’s bedrooms sink and kitchen sink. Interview with resident revealed that there are rats in the facility. Interview with all staff members, confirmed that the facility has rodents. The facility hired a pest control company that have been treating the rodents but unsuccessful. A review of facility records verified the information revealed from interviews. Based on interviews, observation, and document review, there is a sufficient information to support the allegation. Therefore, this allegation is deemed Substantiated. Deficiencies were issued and recorded on LIC9099D. No health and safety hazard were noted during this visit. Exit interview conducted. Report signed and delivered. Appeal rights delivered. Upon facility inspection, in the kitchen LPA Alvizar observed total of four (04) sinks; The water pressure was checked and LPA did not notice any issues. Interview of residents did not reveal any concerns regarding facility plumbing fixtures. Staff interviews revealed that the facility’s plumbing fixtures are not in disrepair. There is a total of four (4) sinks in the kitchen. Three (3) out of four (4) sinks provide normal water pressure and only one (1) sink has low water pressure.. A review of facility maintenance records did not provide any information to confirm that there was a problem with plumbing fixtures. Based on inspection, observation, and interviews there is no pertinent information to support the allegation. Therefore, the allegation is UNSUBSTANTIATED at this time. Exit interview was conducted and a copy of the report was issued.