complaint·August 30, 2023

Regarding the allegation “Resident was not provided a proper medical assessment” it was alleged R1 was not medically assessed around the time of admission. R1’s medical assessment was reviewed today at 1:00 p.m. From record review, R1’s medical assessment showed they were assessed by a physician approximately 3 months prior to admission. From interviews of staff and residents today between 11:50 a.m. and 4:00 p.m., staff stated no residents are admitted to the facility without a current medical assessment, and residents confirmed they had seen a physician around the time of admission. Based on interviews of staff and residents and records review, there is insufficient evidence to confirm the allegation above. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Regarding the allegation “Staff denied a resident from leaving the facility” it was alleged Staff #1 (S1) denied R1 their request to leave the facility. S1 was not able to be reached for interview, so LPA interviewed facility staff and residents today from 11:50 a.m. to 4:00 p.m. From interviews, staff stated they respect residents’ right to freely leave the facility. If the resident requires assistance to leave the facility, staff attempt to redirect the resident or ensure the resident’s safety outside of the facility. Residents interviewed reported no issue with their ability to freely leave the facility. Based on interviews of staff and residents, there is insufficient evidence to confirm the allegation above. Therefore, the allegation is deemed UNSUBSTANTIATED at this time.