complaint·August 31, 2023

Regarding the allegation “Resident is not allowed to seek timely medical attention”, it was alleged R1 was not reassessed by a physician in a timely manner. Record review on 08/30/2023 at 1:00 p.m. revealed R1’s medical assessment was current upon admission. An additional record review today at 3:30 p.m. revealed the facility had ensured R1 was reassessed by a physician in a timely manner. Interview with the Resident Care Director today at 3:45 p.m. confirmed the facility arranged for R1 to be reassessed in a timely manner. Based on interviews and record review, there is insufficient evidence to confirm the allegation above. Therefore, the allegation is deemed UNSUBSTANTIATED at this time. Exit interview conducted. Appeal rights discussed. Copy of report provided.